Comments on: AT&T iPhone Outage in California/San Francisco?

By: Rhondaprice101

Rhondaprice101 — Mon, 14 Nov 2011 02:21:00 +0000

ive got no service in san fran, probably for the last 6 hours

By: Lpsea

Lpsea — Wed, 24 Aug 2011 18:57:00 +0000

Yes, service has been out since 10:15 in the Mission, Potrero. AT&T said there were multiple outages with no estimated repair time.

By: Ernie

Ernie — Wed, 29 Jun 2011 00:26:00 +0000

ATT Network completely down in Los Angeles and many cities accross the country....to switch to a G2 network from G3, click on "Setting", then "Network", then click on "off" on the "Enable 3G"..turn your phone completely off and on so it can reboot....you will have access to all features on a slower network.

By: Mark

Mark — Wed, 07 Apr 2010 18:15:36 +0000

Started having problems yesterday, in So Orange County CA, today - April 7, intermittent connection for data and email but mostly it is off for now. Customer service said eight hours before tower problem is fixed.

By: iFone Exchange

iFone Exchange — Wed, 07 Apr 2010 14:35:25 +0000

Spotty, or No service in Chula Vista area for 2 days failed texts, call failures etc. Called AT&T. They said the had issues with 3 towers in my area. Anyone else?

By: CERRSC

CERRSC — Wed, 31 Mar 2010 01:01:38 +0000

ATT still has outages in south bay area as well. I can make calls but no one can call me. You will receive an error message asking you to check the number you were calling. ATT service confirmed the problem after 30min of waiting on the phone.

By: Craig

Craig — Wed, 31 Mar 2010 00:37:41 +0000

I heard from ATT that there is no service for "landline->cell" calls in northern california. They claim cellcell works as well as cell -> landline. I know my iPhone is hosed.

By: Mike

Mike — Tue, 04 Aug 2009 23:40:03 +0000

3G back up in Foster City, Yeah

By: Knight

Knight — Tue, 04 Aug 2009 23:12:30 +0000

3G is down here at SFO and surrounding areas.

By: EMW

EMW — Tue, 04 Aug 2009 23:03:46 +0000

My 3G service is back on in Concord as of 4pm.

By: PTitty

PTitty — Tue, 04 Aug 2009 22:00:59 +0000

Spotty 3G service in SF all day today. Areas of the city where I usually get 3G are gone now and all I am showing is just edge.

By: dwj

dwj — Mon, 03 Aug 2009 17:49:17 +0000

Outages throughout the weekend in SF (me) and Las Vegas (my wife). 3G, 5 bars, and no data. WTF?

By: Al

Al — Fri, 24 Jul 2009 15:41:27 +0000

Any outages last night this morning? 7/24/09

By: Anthony

Anthony — Mon, 01 Jun 2009 18:16:18 +0000

No service at all in Palo Alto right now.

By: Keith

Keith — Fri, 29 May 2009 15:48:22 +0000

Just started back up...

By: Keith

Keith — Fri, 29 May 2009 15:47:24 +0000

Full bars - no data service - Phone Only...I do show the "E" so I would think I would have data..however no go..anyone else having data issues on Edge..

By: john

john — Fri, 29 May 2009 15:09:28 +0000

full bars in Orange County, CA but no data service (phone only).

By: chad

chad — Mon, 11 May 2009 21:32:26 +0000

Pasadena outage: my iPhone has been "Searching" for the past 3 hours. This sucks!

By: Mike D

Mike D — Fri, 01 May 2009 15:33:25 +0000

NO SERVICE IN SF, DRIVING ME NUTS, MISSING CALLS ETC

By: CR

CR — Sun, 26 Apr 2009 17:03:40 +0000

No service all morning in San Diego today... Just none at all, even in my house where I always get full bars. 3g 16gb

By: Jack Kessler

Jack Kessler — Sun, 19 Apr 2009 21:30:07 +0000

Reset gets 1-bar, which lasts 1-2 seconds then blips to No Service. EDGE never has worked well where we are in the Twin Peaks Tower shadow -- per AT&T's own coverage map online -- but now / the past 3 weeks is the worst it's been. AT&T needs to explain.

By: Jack Kessler

Jack Kessler — Sun, 19 Apr 2009 21:10:53 +0000

No Service increasingly over the last 3 weeks. Today all day. I have an iPhone classic 4gb using EDGE. I am in San Francisco but same result from Davis, Berkeley, Palo Alto.

By: Jdub

Jdub — Thu, 09 Apr 2009 22:42:30 +0000

I woke up this morning in Boulder Creek, CA (Santa Cruz Mountains)... and absolutely nothing worked. And I mean nothing: my iPhone, ATT wireless internet, my boyfriend's Verizon mobile phone, even my land line... all dead. ATT is now offering 100,000 for info on the cable-cutting vandal.

By: Rick

Rick — Thu, 09 Apr 2009 14:08:08 +0000

http://www.mercurynews.com/localnewsheadlines/ci_12106300

Major communications outage.

By: Robin

Robin — Thu, 09 Apr 2009 13:58:20 +0000

I am just north of SD and haven't had 3G since 3/24 - I have 3 phones on my account - VERY VERY frustrating!!

By: AT&Terrible

AT&Terrible — Sun, 05 Apr 2009 00:24:25 +0000

Since 04/02 No Service for me in San Francisco. AT&T told me it was a "problem" w/ the 3 network; no word on when it will be fixed. Disabled my 3G, now working off the unaccepitably slow Edge.

Why the hell can't AT&T get this right? It's not rocket science; more towers, better infrastructure!! They've been at it for a while now & we're paying for it damn it!!

By: Dennis Wong

Dennis Wong — Sat, 04 Apr 2009 00:14:10 +0000

It is 5:20pm and I talked to ATT store over in westlake and they told me that since my iphone was jailbreak, it was my phone and that why I couldnt call out or get any call coming in, but I redid my iphone without jailbreaking it and activated it with ATT and it is still the same. They dont even know what they hell is going on in the store with there own network.

By: Anita

Anita — Fri, 03 Apr 2009 21:39:49 +0000

At around 12:30pm in SF, I got "No Service" for around 1/2 an hour. No phone service. I was right across from an AT&T building too. I know that has no impact, but ironic. They need more towers or something! Esp. since they're exclusive w/ iPhone, they can afford better reception!

By: Gedd

Gedd — Fri, 03 Apr 2009 17:15:43 +0000

Looks like (for my issue anyway) it's an issue with AT&T's DNS - if I plug the IP address of my mail server I get mail (although I get the SSL cert mismatch error). Hopefully they'll fix this soon.

By: Gedd

Gedd — Fri, 03 Apr 2009 16:37:37 +0000

I'm having issues (as are some of my clients) where Exchange ActiveSync isn't working. Error is 'can't connect to server'. Wondering if this is some residual ugliness from the UltraDNS outage on Wed

By: Dave

Dave — Fri, 03 Apr 2009 14:39:23 +0000

Just arrived in sf last night...can't make or receive calls but data is fine

By: Shel

Shel — Fri, 03 Apr 2009 08:24:32 +0000

Texas here no service on and off for two days on iPhone.

By: im23j

im23j — Thu, 02 Apr 2009 22:55:00 +0000

i live in the 209 and i have full signal bars but, lose 3G connection and have a SLOW Edge connection! (ugh)

By: dakini

dakini — Thu, 02 Apr 2009 22:18:58 +0000

No service currently in Sacramento. My iPhone reports it can't get service, calls fail and data connection error is "can't connect to server." Any other Sacramento news?

By: Trevor

Trevor — Thu, 02 Apr 2009 02:17:21 +0000

I kept getting "Network Error. Please exit the application and try again later. Connection Type: 1 Error: No Internet Connection." It happened in downtown SF where service has never been a problem before. Calls seem to be ok though.

By: Jennifer

Jennifer — Tue, 31 Mar 2009 23:42:14 +0000

Have had no service here in NW Oregon all day!! Driving me crazy!!! It seems to be back now, as of 4:30pm, thank goodness.

By: daplcLAX

daplcLAX — Tue, 31 Mar 2009 17:00:48 +0000

Haven't been able to retrieve email since 3:30 pm PST, 30 March. Rebooted enumerous times, but still unable to connect to email service. Located in LA and Pasadena.

By: rafik

rafik — Tue, 31 Mar 2009 14:42:35 +0000

Same here in Fremont Ca, me and my brother having problems.........

By: fonzman1984

fonzman1984 — Tue, 31 Mar 2009 13:06:01 +0000

Wow!! you guys qouted my tweet in the main article!!! I feel so go honored! LOL yeah all my "ifriends" at work looked at our phones, and all had no service the night of the 29th. Rebooted and everyhing seemed back to normal. Could AT&T be doing some maintenance before release of Slingplayer?

By: Eddie

Eddie — Tue, 31 Mar 2009 00:50:41 +0000

I live in palm springs,ca and my service is going in and out so it might just be all of california thats having problems. But if my phone is out i can get service back sometimes from restarting my phone.

By: Dannyb707

Dannyb707 — Mon, 30 Mar 2009 22:48:20 +0000

Me to it was weird i'm in the north bay like 30 min from San fran n yesterday I was sitn pool side n usualy it works fine there n 4 some reason it said no service n I turnd it of m back on n still no service weird

By: Ivoryplum

Ivoryplum — Mon, 30 Mar 2009 22:40:56 +0000

Update: I tried restarting my phone (held the top and home button until it turned off) and left it off for 30 minutes or so (I forgot, haha). When I turned it back on, it asked me to connect it to itunes. But in spanish. I restarted it again, came up with the keycode. Entered it and a pop up said "Your phone is now activated". So random. I made a call and a text. Worked fine. Oh, and I have the iPhone 3G.

By: Paris

Paris — Mon, 30 Mar 2009 22:30:19 +0000

March 30, 2009- No Service for me on my iphone ;-( In the Haight in SF.

By: Puneet

Puneet — Mon, 30 Mar 2009 22:25:30 +0000

Mira Mesa / UTC San diego. I have no service since last night. For me, it did not even come up after power cycling.

By: Squirrel

Squirrel — Mon, 30 Mar 2009 21:38:41 +0000

North County Coastal SD. Was not able to make or receive calls from about 7:30 pm 3/29 until sometime in the mid-morning 3/30. Text messages would go through sporadically. I am on Edge network. Friends on 3G network did not experience the issue at all. Edge network must've crashed.

By: Ivoryplum

Ivoryplum — Mon, 30 Mar 2009 19:38:08 +0000

Located in North San Diego County, couldn't receive calls last night, some texts never went through. Received 2 texts 2 and a half hours later than when they were sent. I get terrible service in my house as it is, so didn't think anything of it. I do remember it saying no service for a little bit. But that happens a lot at my house. Maybe one of AT&T's rabit ears fell down...? or the aluminum foil wrapped around them fell off and needs replaced....

By: Eric in SD

Eric in SD — Mon, 30 Mar 2009 18:55:00 +0000

Did a reboot of the iPhone and got service back. Noon in San Diego near Old Town.

By: Trace13

Trace13 — Mon, 30 Mar 2009 18:41:59 +0000

I'm in North San Diego County and yesterday around 6:10pm I wanted to make a call and kept getting "blipped". I had full bars, but couldn't make a call out at all. I tried to call again a few times in the early evening. Finally around 8:50pm I received a call from a person who couldn't reach me earlier. Again, all the bars were showing the whole time I could not call out and the phone indicators didn't look changed when my phone rang. What was up?

By: Rylan

Rylan — Mon, 30 Mar 2009 18:06:43 +0000

I'm in Palo Alto. Both voice and data (3G) are full bars for me.

By: Steve

Steve — Mon, 30 Mar 2009 18:02:06 +0000

No problems for me up in Sacramento,, thankfully.

By: fassy

fassy — Mon, 30 Mar 2009 17:35:30 +0000

No service in north county San Diego most of last night and this morning, though it would occasionally connect with a weak signal for a couple of minutes.

By: Scritube

Scritube — Mon, 30 Mar 2009 17:23:19 +0000

we sow it on in San Diego. nice one

By: Susan Levi

Susan Levi — Mon, 30 Mar 2009 17:19:30 +0000

BTW - the BEEP was at 4:11 AM!

By: Susan Levi

Susan Levi — Mon, 30 Mar 2009 17:18:22 +0000

Phones out for entire family - called AT&T 800 number which was busy. When service was up again found out someone had paged me...BEEEEP. Called AT&T this morning and was told, "Oh, yea. There was a tag." One more year of this contract! Then all 8 of us are off to VERIZON.

By: Raghu

Raghu — Mon, 30 Mar 2009 17:17:42 +0000

No service in San diego all night yesterday till now at 10:30am on 30th march

By: GaryM

GaryM — Mon, 30 Mar 2009 16:49:59 +0000

It's been out all morning for me in San Diego. But I just powered down my iPhone and now it works.

By: Ezra Engle

Ezra Engle — Mon, 30 Mar 2009 16:46:29 +0000

Same story as chad above. No service message and shut down and reboot 2/3 times and then had regular unusable weak signal again (success?) I can't wait until there is a CDMA iPhone.

By: Brandon

Brandon — Mon, 30 Mar 2009 16:43:43 +0000

Have not been able to call out since midday yesterday. Just reset my phone and service came back (I'm in San Diego).

By: Beth

Beth — Mon, 30 Mar 2009 16:41:36 +0000

My BF lost service & just got service back now (9:46am). We're just south of Del Mar in San Diego area. Whole situation was frustrating!

By: Aimee

Aimee — Mon, 30 Mar 2009 16:41:20 +0000

in san diego, UTC area

By: Aimee

Aimee — Mon, 30 Mar 2009 16:41:05 +0000

no service since 7pm last night. have tried to reboot many times and still have no service.

By: Gary

Gary — Mon, 30 Mar 2009 16:37:06 +0000

My service was out in San Francisco from about 5:15pm to 7:30pm yesterday (3/29). I was really frustrated because I couldn't make any calls that could fail or get dropped for over two hours!

By: Chris

Chris — Mon, 30 Mar 2009 16:32:33 +0000

My iPhone works but my wife's blackberry is down.

By: jared

jared — Mon, 30 Mar 2009 16:27:27 +0000

JUST got full bars in San Diego county, by camp pendleton. Hope everyones turns on soon!

By: Barbara

Barbara — Mon, 30 Mar 2009 16:22:25 +0000

No service on my cell...have a 760 area code. My Mom's works for OUT OF STATE CALLS ONLY...

AT&T gave me no clue as to the problem, resolution, etc. Oh, they did say it was a tower issue...

GREAT!

By: Doug Phillipson

Doug Phillipson — Mon, 30 Mar 2009 16:16:08 +0000

I have five phones in San Diego with no incoming or outgoing service since ~ 8:00 PM last night. Just spent ~ 1 Hr. with 4 Att reps and none of them could tell me more than I already knew. Very frustrating. Mar. 30, 2009 9:15 AM

By: jared

jared — Mon, 30 Mar 2009 16:14:55 +0000

Holy toledo batman! When the F%#K is the service going to be fixed. There better be some discount for this shit.

word..

By: Tweger

Tweger — Mon, 30 Mar 2009 16:04:28 +0000

No service in San diego, had to constantly reboot, which sucked cause I had to get my girlfriend from the airport and she wasn't able to get ahold of me.

I didn't know there were so many readers from San diego on here!

By: Christina

Christina — Mon, 30 Mar 2009 16:01:30 +0000

Just spoke with AT&T tech service - cell phone tower down impacting Vegas west to the ocean. All phone service OUT. Data plans seems to be working fine. #1 priority for them obviously but no estimated time of restoration.

By: Krisztian

Krisztian — Mon, 30 Mar 2009 15:58:39 +0000

San Diego, can't make calls since the evening of March 29th (still ongoing as of 9am 3/30), customer service says they have some issues in California, but can't say when it would be resolved. Phone displayed 'sim card registration failed'.

By: Kasee

Kasee — Mon, 30 Mar 2009 15:57:55 +0000

No service in San Diego for me and 1 friend that I know of. : ( This is my only form of communication, ahhhhh! If anyone knows when this will be fixed please post on here.

By: Jeff

Jeff — Mon, 30 Mar 2009 15:57:36 +0000

San Diego, no service since 6PM yesterday

By: Felyne

Felyne — Mon, 30 Mar 2009 15:56:17 +0000

UTC San Diego here - Lost connection at around 10:45 last night, still not able to reconnect (9am Monday Morning).

By: Justin

Justin — Mon, 30 Mar 2009 15:51:00 +0000

I am in the east bay and have both voice and data service.

By: Ellie

Ellie — Mon, 30 Mar 2009 15:47:47 +0000

no service in san diego all night through this morning

By: bill

bill — Mon, 30 Mar 2009 15:34:44 +0000

Both my wife and i got "no service" starting at about 6pm on sunday, march 29th.

I just rebooted and it came live again.

By: AT&T Premier

AT&T Premier — Mon, 30 Mar 2009 15:33:01 +0000

Valued Customer,

This e-mail is to inform you of a network problem that MAY affect your Mobile Service.

Trouble Ticket Number: TT10043895 Severity: 3-Low Description of Issue: Degradation of Voice service. Location of Issue: San Francisco/Sacramento/Reno and surrounding areas

Start Time: Mar 29 2009 05:16 PM PST

Symptoms you MAY experience: Some Voice customers may be unable to place or receive calls due to a network issue Estimated time of repair: Unknown

Technicians are working towards resolution as quickly as possible. We apologize for any inconvenience that this may cause. Thank you for your patience as we work towards resolving this issue.

By: Brian

Brian — Mon, 30 Mar 2009 15:29:36 +0000

I noticed I had no service last night around 8 pm here in San Diego. After rebooting, I was able to get coverage again.

By: Chad

Chad — Mon, 30 Mar 2009 15:28:53 +0000

You know... I picked up my iphone yesterday afternoon and noticed it said "no service". I waited to see if it came back up but nothing... I had to turn it off and back on to get service again. I don't know if this had anything to do with an outage, but I have never seen my phone say no service before.

By: iAirmanshirk

iAirmanshirk — Mon, 30 Mar 2009 15:28:26 +0000

Hmm im not feeling anything.. im using cricket though