AT&T Data Outage in California? Is Your iPhone Offline?
TiPb is getting reports of an AT&T data network outage in California. If you're having trouble connecting to EDGE/3G with your iPhone, let us know where and when in the comments, and if it comes back up, let us know that as well.
[Thanks to Luke for the tip]
Editor-in-Chief of iMore, Executive Producer at Mobile Nations, co-host of Iterate and ZEN and TECH, cook, grappler, photon wrangler.
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I was on EDGE in the East Bay Area, came up to Sacramento and I'm on 3G now. I hate ATT.
Stockton,Ca out for a while. But all is well somewhat, keep going to edge.
@Gregg but I'm sure Verizon has that amount if not more data users.yes it is 14 million iphones but the iphone isn't the only device using data. There's more people not using an iphone than there are people using one. What I'm saying is, can you REALLY blame the iphone for the data outage or is it safe to say regardless if AT&T has 3G or not, they still suck AND what good is 3G if you can't access it?? Do I have a point or am I just ignorant? Lol
Good in Corona, CA
San Francisco 94121 ... on EDGE (with a wireless card and a nokia n95-3) since about 1000 PDT. 3G seemed to come back at about 1800 PDT.
I'm in Antioch, CA..near San Francisco and all is working well for me.
Cannot Open Page... Safari could not open the page because the server stopped responding. Gotta love at&t! (San Francisco, CA) No 3G or Edge!
Ask for a supervisor .
@ Soco_jon, I was just saying that the iPhones use 3-4 times the Data and Bandwidth as any other smart phone so its more like 50 million users on the network, then add the other 55 million regular phone users and the network is really taxed. I mean they added 5.9 million iPhones last quarter alone. I think they are holding it together decent. Then considering they are in cell phone unchartered territory. No one expected it to be as hard to handle as its become. I mean Im sending 10MB videos directly off my phone, who else does that? Blackberry limited to 600kb.
@ Gregg ok you got me! Lol you got me. I'll close the debate.but it must suck to have as many outages as AT&T does and have your service limited and I feel sorry for the people who aren't getting credited. I hope AT&T gets their stuff together so I can get another iphone. Lol I'm just being a hater hahaha
Santa Rosa, CA, 3G won't let me even visit google search with 5 bars. EDGE works just fine for me and is ironically faster than 3G.
I've been stuck on Edge all day in SF, Larkspur and Novato.
The peninsula had no 3G and then No Service for the longest time
@soco_jon.. I know you are
They will come together. They have alot to shoulder. take care..
It's 10 pm in Santa Rosa, no 3G all day. Just spoke with ATT, they said they were working on the problem fast as possible! They offered me a lousy $5.00 credit. what cheapskates.
Data plan is 30 days for 30 dollars. They are paying you 5 days worth for a one day outage.
They probably thought they were being magnanimous.
None in moreno Valley or on my blackberry for tmobile
Network constantly dropping in Redlands, CA
in Temecula bout an hour north of San Diego, no service, neither does my brother or my girlfriend. just went out about 15 minutes ago. anyone else in this area got service?
I am in riverside and it did go out about 20-25 minutes ago...no service on my dads phone either.
San Jose/Santa Clara fine...
No voice service in Moreno Valley whole coonected to 3G. Switch to edge and I have all service.
Murrieta/Temecula....Nothing almost an hour now
3g went out about an hour ago in Redlands CA. Switched to Edge which still works.
how do you switch to edge?
No service whatsoever in So Cal-Palm Springs area since about 10pm. Phone keeps searching for signal.
EDGE doesnt work for me either. does anyone know if non-iphones on ATT have service?
On and off in Riverside at best. I wonder if they're updating the network for internet tethering and MMS...
I do not have an iphone and I do not have service in So Cal
I'm fine in Los Angeles with voice and 3G. Fiancee is out in Palm Springs, says she and four other AT&T subscribers at her hotel lost all voice and data on their phones.
EDGE is working for me now. still no 3G just says "No Service"
I'm in Orem, UT and currently I'm only able to connect to EDGE. When I picked up my phone after setting it down several hours ago, it didn't have any data connection till I turned the phone off and back on. I figure that AT&T maybe doing some sortot maintenance work.
Lake Elsinore ca. , usually have full signal at my home. For the last hour or so it's been "Searching... " then I get a bar or two for a minute then back to searching. Using OS3.1 b3
3G is out in Lake Elsinore CA
fairfield ca on 3g seems fine
Riverside went out around 10.30pm, 3G is non existent, edge works slowly
Yea, i'm in murrieta temecula are, 3g and edge fuckin DOWN!!!! Mother fuckers, I bet my girlfriend thinks I'm not responding to her calls on purpose now, thanks AT&T :-p
I was in Beverly Hills/Hollywood today and had no 3G from about 2-5, came back around 5:30.
3g has been down for almost 2 hours. palm springs, ca. thought it was my phone, but i guess it's just a service issue.
Murrieta went out around 10:30 PM PST tonight and still has not been up. What the hell is going on. Fix this!!! The edge network is not even accessible. WHY???
Hemet, Ca. went out about 10 PST. No 3G and once in a while get Edge (2 bars) where normally I'm 5 bars on 3G. I was on the phone too. My iPhone 3G is down, parents' phones (Samsung and a Bold) went down too. I'm on call for work, I better not miss anything important!
Fontana, ca. I was having 3g problems around 11pm or so. It was switching between no service and edge. After restarting about 5 times, I just thought it was my phone. It's 3am now and 3g is up and I have full bars.
EDGE only along CalTrain from SF to Menlo Park. at 7:30 am.
In Daly City, I normally only get edge at my office but full bars for voice. I am consistently getting 3g right now as well as full bars. Perhaps at&t is updating their equipment??
As of 9:25am(PDT) service seems to be back up in Mountain View, CA On the phone now with AT&T to see if I can get some credit for my company.
Couldnt get 3G for the entire day yesterday, seems to be back up now though
Family plan with two iPhones in SF -- got a $50 credit for yesterday's mess up and the month-long series of dropped calls.
Not even funny but I got dropped while on the phone with 3 reps. One called me back but only once.
I'm in Riverside and it went out at about 10pm last night while I was talking on the phone...went to sleep at midnight and its working today with small glitches. My call was dropped this morning and the other person tried calling me back thy heard nothing (dead air)..so we'll see what happens the rest of the day!
Campbell, ca edge only, 3g just came on as I was typing.
3G seems down in Fullerton, after a few reboots nada..
No data connection for me in Bakersfield, CA. I have two iPhones on my account and neither can connect to data...
Down in Los Angeles (the valley)
No 3G service in Newport Beach
Full 5 bars and 3G in Temecula, CA - but NO data. Voice and SMS seem to be fine. Data connections popup something about the cellular data network being disconnected.
San Diego here, 3g and Edge both show as active but phone has no data connection nothing works...
No data here in south Orange County.
3G and Edge are potty at best in Los Angeles and Pasadena areas.
That is 'spotty" at best
San Diego, phone shows 5 bars of 3G goodness, but unable to connect to data network. Phone and SMS seem to work fine.
Im in cerritos ca. And my data is trippin out, cant connect to anything
In Long Beach, CA. Sloooow data.
Five bars 3G RIGHT NOW IN LOS ANGELES BUT INTERNET SLOW WHY IS IT SOOOOO SLOW I FEEL LIKE THROWING MY IPHONE..
Help slooowwwwww data 3G today Aug.6,2009 I hate AT&T now
In Santa Barbara, can't get connected.
In Orange, CA 5 bars, but no data since 3:15 p.m.
In Orange/5 freeway by crystal cathedral, 5bars 3G shows on iPhone but data network is sooo not working well at all..... Calling AT&T for a credit. I pay waaaay too much on 2 iPhones for this B.S...
San Diego, full bars and 3G and Edge are running slooooooooooooooooooooooooooow for about 1 1/2 hour.
3g isnt working for apps. safari works slowly
I am currently working in Calabasas and I have no 3G or Edge. I will be headed home to the Thousand Oaks area where I read it is fine. My Pandora stopped working and it will not connect my email accounts, facebook or MLB.com At Bat 2009. Good thing the day is over. Just started happening about an hour ago.
I San Diego, just trying it out and it seems to be back up full strength.
Two hour bus ride, culver city to downtown LA, 2:50pm-4:50pm
LA Metro+barely a spot of AT&T data function=suck_squared.
In Orange, CA 3G is back to normal.
Dead all afternoon from Pomona, Chino, Riverside, and Moreno Valley. Will try in Elsinore and Corona on the way home. Both edge and 3g are dead.
Currently - Los Angeles area - on 3G....but NO blackberry and No NAV/GPS service. Experienced the problem since around 3pm.
to add to my earlier post: called ATT wireless 800 to inquire about the outage. Their reply...."Oh, I haven't checked if there's an outage report recently...." HELLOOOOOOOOOO!!!!!!!!! They don't know????
So, ATT reps can't explain why the outage. This is messed up. Anyone out there know why and any ETA on return to normal service? Thanks.
Both of our iphones are dropping calls.. One ring then "Call Failed".. Been going on for the past 4 hours..
Sherman Oaks
been dropping calls on my iphone in Sherman Oaks all day.
La jolla (San Diego) - completely lost service for a few minutes aroung 9:25 then came back to 3 bars. Whoops, just went out again.
Holy Crap, I thought I was the only one dealing with this. I've had crappy service here in SF. Especially around the VAN NESS and POST area / City Hall. What frusterated me is at my GYM on POST and VAN NESS always had 3G service since 3G came out. Starting since late JUNE my Gym has EDGE only and SUPPPPPPPPEEERRRRR DAMN slow. I have the IPHONE 3GS and was getting pissed that this was happening. I called two different times to 611 and they checked and said everything is fine in that area. I told them to put a damn service ticket and check the damn towers, LOL. I said there is a Verizon store right across the street and might be tampering with them, LOL. Anyhow......hopefully it gets resolved ASAP!
sherman oaks... call failed millions of times. internet went out, then text followed. Now have to send and resend text to finally get them to go through. Emails and texts coming through but difficult to send. called ATT, they said there was a problem on the 3rd and has no idea of an outage today. I had perfect service on the 3rd until today at 3PM or so. I HAVE A BLACKBERRY, not Iphone. Explanations please. This situation is pissing me off!!!!
They provide no ETA on when the situation will be fixed because they said there isn't a problem and said it might be the phone. if it was the phone then my roommates blackberry wouldnt be screwed the same way. But his iphone works??? This is weird
No 3G at all. Annapolis, MD. 9:30am.
ATT is lucking they have the exclusive deal with the IPhone service...they suck major ****!!
No 3G today or yesterday in SF (Lower Haight)
Just found out a tower in SF is "severely degraded" and scheduled to be fixed tomorrow, Friday.
Just bought an Iphone today in Los Angeles- couldn't get online or check voicemail. ATT rep on phone says Los Angeles has been down since yesterday and will be down until Friday morning.
From Tucson, AZ: I know it's not CA, but iP not getting data connection for voice or Internet, noticed first around 2300 this evening (Thu,8/6).
2 days straight with only Edge service in Sherman Oaks and Burbank. My coworkers with iPhones are also only getting Edge service.
Yeah in Sonoma County Ca, Santa Rosa in particular 3g was out for almost a whole day on Tuesday, and right now it's really really spotty going in and and out. I'm watching my bars fluctuate from 2 to 4 as we speak. going in and out of edge And 2 of my co-workers are having the same problem with thier phones. Is it the 3gs only that's having the problem? or are 3g owners having the same problem?
Houston, Texas
For the past two maybe three days. I am getting a few things, it is either flat out droping calls every few minutes or "searching.." or "no service" and most of the time it says 3G and shows "full bar" service. However it will not allow text messages to be sent. Phone calls are down as well, phone will not allow me to make a call or recieve any calls. Then when it does recieve service for however short a period of time I get flooded with text messages and voicemails. I go to an AT&T store and was told service must me down we don't know but you can call the 1-800 number or customer service... I look at my phone and ask how if there is no service...
I have no house phone and yes I could use another land line, however this is not what I pay for.
I do like the idea that was mentioned earlier about letting iphone/3g users know what it going on and being kept in the loop via a message rather than having to make time to visit an AT&T store.
San Diego CA...My gf has been having problems with her service, mostly text messaging she reboots her phone and it works but then it happens again. She called not so sure what she was told. I'll tell her to call and complain so she can get some credit. It's frustrated getting blamed and it's not my fault. I called and they said some towers were out in the area and it might take three business days to fix the problem. Hopefully they fix it for good!
Same problem here: No 3G for the last few days in San Mateo, CA. I just called AT&T, and they gave a $30 credit and indicated the problem should be fixed by end of day today.
I hope they're right. I miss 3G and EDGE is maddeningly slow.
Outages here in Las Vegas as well since yesterday (Friday), I always have 3g and now must switch 3g off in order to connect to data even though 3g displays full signal strength. Worked for awhile this morning but gone again.
I have an iphone 3g...(3.0) edge stop working today no internet.. only wiifii..
2 Iphone 3GSs in Redwood City next to each other. One working on 3G, the other only getting Edge. Called Support and they said acll back tomorrow. ATT Billing server also down
You guys are all in California, but I live out in Las Vegas, NV, and my 3G no longer works to access the Internet. If I turn it off and switch to the Edge connection that applies, or if I am near an open WI/FI signal it will allow me to get on too, but there's something definitely screwy with me Internet.
August 11, 2009 --I have no voice connection on my iPhone -- location is Auburn Hill, MI North of Detroit Went out about 2 hours ago -- phone is receiving emails and will get online but will not send out phone calls
I am in vegas and my phone is not connecting to the internet either it has been 2 days now working off and on mostly off
I am also in Las Vegas, NV, and I have an iPhone 3G. I can send email or make phone calls but no 3G access at all. EDGE is working though. I noticed it last Saturday and its been worse each day. Rebooting or resetting network connections do not make a difference. I just visited the Apple store and they said the outages in CA are affecting some people in LV too. My husband claims he has no problems with 3G, but I can't get it at all! Go figure. Extremely annoying. I can't find any info from AT&T admitting there is a problem.