iPhone 4 pre-orders bring down Apple Online Store
Looks like Apple’s hype machine has once again succeeded in building interest for iPhone 4 to the degree that — it’s brought down the Apple Online Store. Taken down earlier tonight and brought back with iPhone 4 pre-orders, it was quickly overwhelmed.
Now it’s down again, with Apple hopefully getting its server ducks in a row this time, especially for countries with multiple carriers like the UK where you can buy iPhone 4 completely unlocked if price is no object (£499 for 16GB, £599 for 32GB).
Don’t hold your breath for a white option to come back with the store, however. That seems to condemned to late summer and later adopters.
If you see the Apple Online Store coming back up before we do, let us know!
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Disappointed about the absence of the white iPhone 4. Steve, please step up!
I’m just upset that Apple never announced there would be no white for pre-order. I think that’s deceitful and wouldn’t expect it from Apple.
You would have thought they would see this coming…
I’m more disappointed that I can’t even order a phone from Apple. If your website is down from pre-orders, you blew it.
Looks like AT&T is down also…
No white iPhone + site down = fail. Apparently Apple is a brand new company that hasn’t done pre-orders for anything before.
Holy SCSI drive Batman! It was up at 5:30am CST and is down at 6:30am CST. I guess their WIFI network isn’t the only thing that can’t handle large amounts of traffic.
So are we able to order via AT&T and pick up at an AT&T store? That’s what I would prefer to do (since the AT&T store is closer) but when I go to AT&T’s website, I can’t find any way to pre-order the iPhone 4. Very frustrating; I thought this would be a smoother process.
Arggggg! This is the most frustrating thing ever! And ATT is down too! At least this means iphone 4 is going to beat android in sales.
Also, where’s my e-mail, Apple? I signed up for iPhone 4 pre-order notifications, and I never received one saying pre-orders are open.
I was able to see black and white iPhone4s for preorder at AT&T before I got derailed into checking my listed mailing address.
I managed to snag two of them from AT&T online before their site went down. It did not give me the option to pick up from a store. Only free next day FEDEX shipping. It says it will arrive by the 24th.
Apple.com US is back up!
it’s bakc but att is still not showing the freakin phone on their site.
It’s 4 am and I guess I’m way late to the party. The ATT website doesn’t even offer the iphone 4 as a option for upgrade and the Apple website is down. #@!%^&*!
Stewardess: “We are about a million miles off course and bumps you feel are asteroids smashing against the hull of the ship” Passengers: “Oh” Passenger: “Miss, are you telling us everything?” Sterwardess: “The Apple store is down for iPhone 4 preorders.” Passengers:”Arrrggghhhhhhhhhhhhhhhhhhhhhhhhhh” (chaos)
mean while @ Apple head quarters: sure thing boys, the servers have crashed! Ha ha ha, our plan is working perfectly! Let the poor humans think that there is a high demand for our phone, let them refresh there browsers endlessly in front of there computers! Let them wait in line, oh wait! Did you send out the report claiming that there will be NO white iPhone!? Yes, yes boss we did…. Good job! Ha ha ha ha ha
Shhh amy! You gonna get it shut down again LOL
You lol’d — but it’s dead again. I can only blame myself. lol
Apple US is back up but they’re showing the white one and saying it’s not available for pre-order or in-store pickup! So just the black!
ugh there down again!! and they was just uppp
It’s up. We’ll see how long it lasts.
The site is working
Apple’s website wouldn’t work as early as 4:00am in NYC. I tried to order three times and it would never complete. I gave up and ordered it from AT&T’s website with no problem.
I wouldn’t say the site is ‘working’…more like it’s available. However, once you get to ‘Add To Cart’, you’re stuck…
It’s that fwd facing camera that has us busting down servers!
And it’s back down!
the apple store is down again!!! -__-
Yes, it’s crashed again.
What is wrong with these effers… you think they would have this figured out after 3 years.
Ha ha ha! My plan is working they are going nuts!!
Its working again. Just ordered!
Arrrgggghhh. Keep getting “We’ll be back soon” when trying to add the phone to the cart…. so much for getting in early to beat the rush
yep add to cart fails, horrid.
guess i got lucky
I just pre-ordered mine.
apple fail. Anyone know when ATT will start pre-selling it?
No you didn’t
If u want you could follow AppleStoreCheck on Twitter….this way I don’t have to wait and keep clicking in frustration
Could someone send Steve Jobs an email. Maybe he’ll start taking orders directly.
Same thing at ATT I go all the way to PLACE ORDER and then bam, it hangs…
piss poor service from both companies… this is not their first year,,, I give them another hour and then DROID !
The store’s performance does not engender confidence in their cloud offerings or their “world class” data center.
(Yes, I know that data center may not be “on” yet — I kid, I kid)
Perhaps if that data center was on, this wouldn’t be happening…..
still down
I have been trying since 5 a.m. – this has been a terrible experience – APPLE & ATT need to get their crap together…they should have anticipated this type of traffic. 1 more hour and I agree with Art
Funny how they had you submit your email for pre-order updates and no email at all from apple…
Vanburen boys. yea right
From Apple: Pre-orders placed after 9am ET on June 15 will not be shipped until June 25.
Looks like first batch all accounted for. Probably a bunch of folks reserving more than they should or double booking.
If you want to get a Droid, get a Droid. The iPhone is a superior phone. Don’t threaten Apple by not waiting a day or two; they don’t care.
I just preordered 3. SWEET.
I got mine reserved:
Pickup Date and Time June 24 starting at 7:00 a.m. Please note that your reservation will be held until close of business on June 24.
BS @Ralph
How is anybody supposed to order one if all of the websites are slow or are down?
Been trying on Apple and ATT since 6:30am EST. No dice. I got as far as add to cart on Apple and I never even saw the 4 on ATT offered. Bah!
Anyone know why some AT&T Premier customers can’t get completed orders via Apple?
I am better off not having a Premier account. I think it saves me $5 or $10 / month on phone charges but no discounted hardware.
Total fail for this not being integrated better. I pre-ordered through AT&T but wondering if I should cancel, remove Premier status and then order through Apple.
If I pre-ordered and am picking up in the store, will I have to wait in line along with everyone else that didn’t preorder or will I be in and out? Thanks.
I am so mad I was just in a Verizon store yesterday bragging about how much better this phone is going to be than the droid! Apple you fail! You are letting me down.
I. am. about. to. stab. a. bitch.
So I’ve got it in the cart. After that, I get oops when I try to view the cart or checkout.
Apple site is pissing me off. What the hell, you think they’d have this down after 3 years. i mean come on
Its working again
lets bring it down again
no its not working johnjacob
@WTF Apple
Can I get you a box of tissues?
@Rob -
Your line will only be 2 hours long vs. 4 hours for people who reserved only. That is not a joke. Someone at Apple (in NYC) told me that yesterday. Your best bet is to go well after they open.
Why are you all so against ordering from AT&T? WIll you really die if god forbid you didnt get it on the 24th and you got it on the 25th?
I understand being antsy but the point is you will get it.
YES IT IS!
Made it to the checkout page this time…then failed.
Sigh
@CJ
IDK, can you find something else to bitch about rather flame me?
@WTF Apple
Awwww….come here, son. You need a hug.
Andy, its because they aren’t the best at delivering on time. PLUS their website is down too.
The store just came back up!
@WTF Apple
Stop Crying
@CJ
I’d rather not get cheesy poof grease on my back….
EVERYBODY READ THE POSTS. THE SITE IS STILL NOT WORKING
I tried AT&T website and they said they were having a problem. This is useless
@WTF Apple
I resent that comment. I have hair on my back, not cheesy poof grease.
Hey guys…how bout we go one at a time. Ok, now you all get off so I can order mine.
im bouta just give upp and order later im so tired =/
I got my iPhone 4
Guess I don’t get mine on launch day then, despite trying to place the order for an hour. If I was not already up for other things, I would be cheesed off.
Ah well
SURE!!! yeah right Chris S
@CJ
LOL…I never said it was on your back. It’s on your hands.
Advice….. Don’t use safari to buy the iPhone, use another browser it’s gonna be faster, I did that,,,, worked great
@Chris S
What’s the secret? Did you do anything special?
Apparently a lot of people are starting to give up…
My pre-order is now completed…..good luck all…..
I’ve tried Safari, Firefox, Chrome, and Opera…. no luck. Now it appears that AT&T is causing the problem… hanging up on account verification.
I just had a completed order on apple
try it now guys
Wow that is a first…I called Apple for something non-iPhone related, and I got a message saying “Due to extremely high call volume, we are unable to answer your call at this time. Thank you.”
So they are failing so hard they cannot even pick up the phone…
AT&T is slowwwwww…… Took about 10 minutes to order 1 phone, need to order another 2
They suggest ordering 1 phone at a time for some reason….. meh…
I tried this morning and can’t. But I don’t think the problem is with Apple.
I tried both on Apple’s store and on AT+Ts. AT+T as of this moment is returning this error:
“There was a problem with your request.
P1015: We’re sorry, but we are experiencing a system error that prevents us from completing your request. For non iPhone related upgrades, please call Customer Care at 1-888-867-4384 and provide the error number at the beginning of this message.”
This tells me the hold up is AT+Ts servers, not Apple’s, since it of course has to connect to AT+T to initiate or upgrade the contract. I can order a wifi iPad or a new iMac no problem. Yet another reason why Apple is great but AT+T really needs to get it’s act together.
iphone apple store app is up
AT&T’s server is fast right now….except when you click Upgrade!
AT&T’s Upgrade page is also down. Just tried to pre-order and got this message
” There was a problem with your request.
P1015: We’re sorry, but we are experiencing a system error that prevents us from completing your request. For non iPhone related upgrades, please call Customer Care at 1-888-867-4384 and provide the error number at the beginning of this message.”
I dont know why so many are having issues with AT&T’s web site. As soon as I go to the site there is a pre-order button and each time I am able to get to the checkout page. I dont want to click it again since I already ordered one but is it after the checkout button that isnt working for some? I heard some say there was no iphone 4 avail or that the site was down. Maybe it’s just really intermittent.
Hope you all get your orders or reservations in. Rest assured within 2 weeks you will all be on Facetime and I’ll be able to see your ugly mugs soon enough!
and down
@deviladv
No. You can try to excuse Apple by blaming AT&T, but plenty of people have failed at steps other than the AT&T steps. There is no AT&T reason why Apple’s checkout page would fail, not to mention any of the pre-AT&T steps.
Besides, even if AT&T was to blame, Apple chose them as an exclusive partner, and once they accept the payments for that exclusivity, they also accept the responsibility for the joint effort.
But AT&T is not (solely) to blame here. Apple has failed big time.
I definitely won’t forget my cell phone number, zip code, or last 4 of my social security # anytime in the near future.
after 4 hours of trials and tribulations, i finally got a confirmation number: W2878xxxxx
Haha, AT&T site says they are currently doing maintenance… why would they schedule maintenance for today? sarcasm