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Updated: Pre-Order your iPhone 4 now in the online Apple Store!

By , Tuesday, Jun 15, 2010 at 4:04 am
372

Those of us actually awake here at TiPb - namely me - wanted to give you a heads up and let you know that you can now pre-order your black only iPhone 4 in the online Apple store. Head on over to the Apple online store and get your order in to guarantee your device arrives on June 24th!

And what happened to the white iPhone 4 is a pretty good question that hopefully Apple will answer sooner rather than later...

Update: If you've unsuccessfully been trying to order your iPhone 4 via the Apple site, hit up this AT&T link as many of you are having much better luck there.

Jeremy Sikora

Forum administrator at iMore, writer, and all-around geek.

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Apple iPhone 4 buyers guide - should you get one and when?

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  1. Chris says:

    As usual, a mess. Apple doesn't have the white for pre-order and my "premier" account with AT&T won't let me pre-order on their site.

    So, I guess I'll be in line on the 24th.

  2. dubbdee says:

    Glad to see I'm not the only one having problems. Obviously an AT&T network issue (no surprise). Been kicked off multiple times when it's trying to access account information and now it's spinningon processing information. AT&T is going to lose it if people start tethering a lot.

  3. bp123 says:

    And just think... this is just preorder... imagine the activation woes we will all be having :)

  4. Carmen says:

    Worked perfect haha!

  5. Rusi says:

    i have a premier account and i was able to pre order a 32gb iphone 4

  6. Rusi says:

    on the att site

  7. bp123 says:

    FYI - With my Premier account, I have gotten to the page that says I am qualified on the Apple site. So it looks like we can order from there. Now, if I only can get my session not to expire hahaha.

  8. CoachWill says:

    Have been attempting to pre order from apple's site since 4am/EST and continue to get website connection errors. its almost 5:30am and the issue is still present.

  9. rckstar86 says:

    i pre ordered 3gs last year from at&t and it came on release date.

  10. WcHorse says:

    It said I reserved mine at the Apple store so does that mean its preordered? It didnt ask me for any payment.

  11. Mikey says:

    I ordered mine on AT&T and it went right through after 1/2 hour on apple with no success.

  12. MK says:

    I got through and reserved it at an Apple store. Now I am just waiting for the confirmation e-mail.

  13. Steve Jobs says:

    Haha suckers!!! Drink my kool-aid.

    Steve Jobs

    • Sent from my iPhone 4
  14. sandi says:

    I never could get it to go through on the apple store but on the AT&T site it went right through! Who'd of thought....

  15. DesignJockey says:

    AT&T won't let you pre-order if your billing address and shipping address do not match.. wtf.. I want it delivered to my work!!

  16. Philip says:

    YES!!! finally got the in-store reservation. Took ****** long enough!!

  17. WcHorse says:

    So reserved=preordered correct? Im slightly confused. I thought that it would have me enter credit card info?

  18. Jay says:

    ATT didn't work for me. I'm trying to switch from Verizon. Said something about couldn't process my request to go into a store.

  19. Evets Sboj says:

    Wow, Apple won't let me buy it. And AT&T won't let me log in. I guess they don't want my business today. I outta here.

  20. Mark says:

    If you wait for Apple to process the order, you might still be watching the spinning wheel on the 24th.

  21. DesignJockey says:

    aargh... looks like it works now, but session keeps expiring.

  22. Tom says:

    att is down now for me

  23. GABRIEL says:

    The Apple site sent me to a reserve to pick up at store page. I did, the it told me I would be picking up my $599 blk 16gb iPhone 4! WTF?!??!?! I qualify for the 199. F**K them, they can feal with it when I get there. But thier getting a call from me when I wake up laters!

  24. Peter says:

    From what I understand, it's this:

    "Reserved" means you have reserved it to pick up at an Apple Retail Store on release day.

    "Pre-ordered" means you have ordered it, entered payment information and it will be delivered to you on release day.

    That makes sense, yeah?

  25. csullivan1980 says:

    okay, got the processing information page, again. it was speedy, now let's see....

  26. bp123 says:

    Not sure if Reserve=Preorder. I have been on that screen a few times now and it is generally due to the fact it can't access your account information. You will notice it will show the full price of the iPhone too on the reserve.

  27. WcHorse says:

    @Peter: So essentially you cannot pre-order an in store pick up? You can only reserve? I have no issue with paying for it on that day vs now but I want to be sure that it will be there for me.

  28. bp123 says:

    man... now an Ooops error on store.apple.com?!?!

  29. StayThirstyMyFriends says:

    AT&T Premier site worked in less than a minute in case any of you has FAN account and are waiting on apple.com....in for one!

  30. jb says:

    alright, i took the reserve at a store for full price. hopefully when i get there i can get the upgrade price since im eligible.

    ill stop in at apple and pick it up on the way to work. all i gotta say is it better have my name on it and be there waiting for ME!

  31. WcHorse says:

    @bp123: It gave me the full price reserve option a few times but finally it gave me a reserve option for the $199.00 16GB.

  32. StayThirstyMyFriends says:

    I was able to have it shipped to my job jockey. Maybe case of the premier ordering.

  33. DesignJockey says:

    Spinning again after I select my voice, data and text plans...

  34. DesignJockey says:

    @StayThirsty thanks for the info, yeah probably because of premier account, I'll just stick with Apple.

  35. EHB says:

    I did it with ATT, it took me 2 try, but I got it.

  36. jb says:

    btw for ppl thinking about reserving at a store. confirmation message says

    "Thanks for reserving your iPhone for pickup at the Apple Retail Store on June 24 starting at 7:00 a.m. You’ll receive an email confirmation shortly and we’ll have your iPhone ready and waiting for you when you come in to the store to pick up and pay."

  37. Adrienne says:

    I finally got through to reserve the phone and it says There are no reservations available for apple store pick up. So the only option is shipping. But I don't want it shipped!! I'm pissed!!

  38. James says:

    AT&T Premier customers having difficulty upgrading online need to call 611 or 866-499-8008 after 8AM EST to have their pre-order upgrade processed. AT&T customer support said some Premier accounts are having issues upgrading online - so call if you are one of them.

  39. Alex says:

    Sweet just got my in store reservation completed for the 32gb iPhone4 at the upgrade price of 299 now I can go to bed after I get the confirmation email that is :-)

  40. JVGOTTI says:

    OMG now it just says opps goes no where after clicking preorder from apple store! Jesus Mary & Joseph

  41. Bre Bre says:

    WTF do they mean OOPS!!! come on APPLE!!!

  42. CoachWill says:

    ATT Site have processed my order, Apple site says Oops!

  43. Dan says:

    Everyone,

    Please do me a favor and please turn off your wireless station.

  44. Charles says:

    I get all the way to the “add to cart” page and then:

    OOPS! an error has occurred

  45. DesignJockey says:

    WTF ... got all the way to add to cart then OOPS

  46. Tim says:

    @Chris (1st post) - Just order it thru AT&T....Premier DOESNT WORK on Apples site for the pre-order....and AT&T STATED that already. Don't blame AT&T for your stupidity.

  47. Peter says:

    It's amazing how they get away with it, sometimes.

    It's like when Jobs was having problems with the WiFi in the Keynote last week. How were they not prepared for that many people being connected? How did they not have a dedicated connection for the iPhone demo?

    Same thing here, how do they not know how many people will be doing this now?

  48. Tim says:

    If you are ordering right now 5:30 AM EST.....do it thru AT&T and not Apple....they are having server issues.

  49. Peter says:

    Damn. Almost got to checkout before another "oops!" it seemed to be moving faster ... guess not.

  50. MK says:

    I got the confirmation e-mail but it says the price is $699. I know I am eligible for the upgrade price of $299 (32gb). Will that change when I go pick it up in the store and Apple can verify the upgrade price?

  51. Ben says:

    After a hour and 40 minutes, my two are finished! Thank God I want a black phone and think white phones are as bad as white shoes and white cars. YAY for Black Phones!

  52. dubbdee says:

    I gave up on Apple and went through AT&T, ugh. I hope that I'm not disappointed next week.

  53. Patrick says:

    I keep getting Oops, an error occurred!!!!!

    GRRRRRRRRRRRRRRRRR

  54. Peter says:

    Thanks, Tim. I think I'll stick with Apple. Even with server issues, I trust them more. Worked for me last year, it'll work for me now.

    Also, everyone continuing to tell us to use AT&T, we're all in the same position, aren't we? We're all both trying to pre-order the iPhone and checking these comments at the same time, right? We obviously know our options at this point, and have made our choice to either stick with Apple ordering or try AT&T.

  55. Oskyriver says:

    Apple store having problems but went to Att website n got mine

  56. Peter says:

    Hey, for those who pre-ordered through Apple already. You pay for it now, right? Or does it charge when they ship?

  57. csullivan1980 says:

    hey the sun is up!

  58. Yohawn says:

    Any other ATT premier customers get charged the $18 upgrade fee when it previously said you were eligible to have that fee waived?

  59. nolefan says:

    ATT only gives me the upgrade option of 3GS. 4 not even there when I log in to upgrade. Apple still stuck on OOPS

  60. Mitchell says:

    Useless without orices

  61. brian says:

    Why do you keep saying to order through AT&T? It says upgrade now, but then it is nowhere to found. Just 3Gs and 3Gs.

  62. ceh says:

    att won't even show me the iphone4 for upgrade, with no note or anything to say why or when (after following preorder link). apple hasn't gotten further than selecting phone and now seems to completely be down. been trying for about 2 hours now. swell.

  63. Bre Bre says:

    omg im so bouta give upp ATT is not working and so isnt APPLE =(

  64. JVGOTTI says:

    Omg just order it at http://www.att.com it went through first try for me after 3 hours on apples sh*t site. Confirmed email and all goodnight

  65. Charles says:

    FINALLY. I pre-ordered on Apple w/confirmation. It took lots of refreshes (hitting the refresh arrow in Safari). For delivery on the 24th at the upgrade $299 price.

    That only took 2 hours... Time for bed.

  66. mmh says:

    Uk store has unlocked iPhone, thatz where i am headed

  67. csullivan1980 says:

    Noooooooooooooooooo! I just got the sticky note back saying "We'll Be Back Soon!"

  68. Bre Bre says:

    omfg!!! i got alway to the damn check out chart on apple just now all to say theyre down again!!!

  69. Andy says:

    Apple's web site is an epic fail.

    AT&T FTW

    Never thought I'd utter those words.

  70. DesignJockey says:

    Damn... i got through to the Add to cart page again, didn't work and now they put up a "We'll be back soon" page!!

  71. Allen Simmins says:

    What a nightmare!!! At 1:00am I spent 1 1/2 hours getting non responsive loops, timeout errors (that happen after only a few minutes) and Apple OOPS! Errors. After trying again and again and again 50 times (really) I was finally able to get my orders to take. This is BIG BIG BIG. If you want this gem, I suggest you order as quickly as possible. I suspect once the east coast wakes up it's going to get much much worse.

    Just don't give up. If it takes more than 2 minutes, start over. It works if you start over rather than just waiting for a response.

  72. Andy says:

    LMFAO. Now it says "we'll be back soon"

    Guess they weren't quite ready.

  73. Rich says:

    The store is down AGAIN!

  74. Timber says:

    @Peter - Sounds like you are a hardcore fanboy. You should not pre-order and just get in line at the Apple store to get the "experience" or whatever.

    Everyone else, why are some of you fanboy's so crazy that you wouldn't order the same product from AT&T (or anywhere else)....Don't be like Peter....break out of your everything Apple store cycle, because in the end, its the same result! :-) I got nothing but <3 for you Peter

  75. csullivan1980 says:

    TWO HOURS! FOR THIS?! I am very disappointed.

  76. Mark says:

    The Store "Will be right back" is on display at 6:00AM ET. Bummer!

  77. Allen Simmins says:

    I don't recommend ordering via ATT. When you need service later, Apple gives you the kiss off. You get all around better treatment if you order your phone via Apple rather than via ATT. At least that's been my experience.

  78. Peter says:

    This is crazy. I'm on the East Coast and have been at this since 4:00 AM.

    Probably not the smartest thing to do with a 9:00 AM root canal scheduled.

  79. English MIke says:

    Cant believe no White!! Really pissed off. Apple help line don't know why as well. I think they should have an explanation why. Steve told us we can pre-order today!!

  80. Johnnyreb says:

    Anyone got the "We'll be back soon" sticky for the apple store?

  81. Matt says:

    The store is down now

  82. GP says:

    Yep - got the same We’ll be back soon” sticky for the apple store?

  83. bp123 says:

    @Timber Some of our "Premier" AT&T sites don't display the iPhone 4 as an option, so right now I am forced to order from Apple regardless of fanboy-ism. :)

  84. Charles says:

    Wow, looks like I snuck my order in before the server blew up...

  85. English MIke says:

    “We’ll be back soon”

    In the UK!

  86. Peter says:

    I don't know who @Timber is, but apparently he's a fan of mine.

    Dude, I'm not a fanboy. I just happen to be up, so what the hell else am I going to do with my time if I can't sleep? You'd never see me anywhere near a line. Couldn't pay me.

    Only reason I'm sticking with Apple is because it worked last year and I got my phone in time. I, like many others, have had bad experiences dealing with iPhone issues through AT&T. It's called using prior experience to inform my current decision.

  87. Mike C says:

    Just got upgraded @ ATT after 2 hours of trying Apple.com. ATT took maybe 5 minutes to upgrade to two iPhone 4's! Yes!!

  88. Patrick says:

    For people who pre ordered through AT&T, do they say it will be delivered to your door on the 24th???

  89. dp says:

    att does not show iphone 4 for me :( anyone have a link?

  90. AT&T Rep says:

    We are working on a database issue between our servers and Apple's. Due to unforeseen issues, if you attempted to place your order prior to 5:30am ET then you will be unable to place another order until June 16 (provided supplies last).

    All AT&T orders placed today will be fulfilled and shipped for June 24

  91. Eyemuumforfun says:

    Peter....here in Philly in the wry same boat!!! Since 4 A.M. And no luck!!! This Blows!!

  92. PHOENIX says:

    I tried Apple website multiple times. Saw one of you guys mentioned att site. ATT worked like a charm and it was great becasue i haev 2 lines so i needed 2 phones one for me and one for the wifey. It was very easy. Hope it shows up as published.

  93. Mike says:

    DUDE WTF?!? I've been up for so long and now this b.s. from apple is really pissing me off! Hey, does anyone know what information I will be required to give to the apple website for the RESERVE.

    PS: Peter you sound like a little apple loving prick.

  94. bp123 says:

    There's that pesky AT&T Rep liar again... :)

  95. Rick Patterson says:

    I just ordered my through AT&T. Took 10 minutes.

  96. Andy says:

    @patrick

    The confirmation says will be fulfilled on June 24 and shipped on a first come first serve basis.

    My guess is there is a good chance it does not arrive until the 25th. So depends on how hard core you are I guess. For me, being premiere AT&T, I have no choice since I won't wait in a line on launch day (have to work).

    My local AT&T rep said he could have my unit at the store late on June 24 if I chose. But I'm fine getting it that Friday.

  97. Peter says:

    Now I remember why I stopped commenting on websites back in the 90's. Apparently I'm a prick now for responding to someone's comments of me.

    I'm too old for this stuff. Good luck with your ordering, folks. Hope everyone has an iPhone4-filled June 24th.

  98. Andy says:

    From my AT&T email:

    Thank you for your purchase from the AT&T Premier Online Store. We're pleased with your choice of AT&T as your wireless service provider.

    Pre-orders will be fulfilled beginning June 24, 2010. Orders will ship on a first-come, first-served basis. We will notify you by email when your order ships. Your order may be subject to AT&T eligibility and credit requirements. If we have any questions about your eligibility or your order, we will contact you via email.

    then they gave a bunch of links and activation codes.

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