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So did you pre-order or reserve an iPhone 4 today? Are you going to?

By , Tuesday, Jun 15, 2010
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So did you pre-order or reserve an iPhone 4 today? Are you going to? Sure, it looks like AT&T can’t handle the onslaught of would-be iPhone 4 pre-order and reservations that came crashing down on them, and their servers, this morning. And the Apple Online Store has gone up and down so much it may need a gyro soon. But we have to hope at least some of you have gotten your order confirmations and are the proud soon-to-be owners of a new iPhone 4? (Black, of course, since White ain’t coming until later this summer).

Let us know how you’re doing in the poll above, and feel free to expand (and vent!) in the comments below!

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  1. UntidyGuy says:

    I’m not eligible for an upgrade until 02/11 but would like to do so, now, anyway. The AT&T site doesn’t seem to offer the new iPhone 4 to me at any price. I don’t think they have established any pricing for people like me yet. Last year it was $299 for 8G and $399 for 16G.

  2. d.allen says:

    Where is the option for: Angry that a white ip4 wasn’t an option.. but yet, still very thankful that my preorder is in.

  3. UntidyGuy says:

    Correction, it was $299 for 16G and $399 for 32G.

  4. ChrisJ says:

    i wunder where ideal for poll came from. there is one in forum. i get phone today. i tell man to hand it over. he say no and i say yes. i think he gave me old box and old phone. it is blue. is iphone blue? should i call att and tell them i have blue phone? i heard of blue tooth but no blue phone. i sad.

  5. Exechobo says:

    Ha! Think about ordering a pizza for Super Bowl halftime. Your local Domino’s can handle the volume, but ATT and Apple fail. Really leaves a bad impression. The hype machine quickly turns into a manure spreader.

  6. Tsky74 says:

    Got my two pre ordered on AT&T (Yay!). Lets see when they will ship it though? Not guaranteed for 6/24. It’s first come first serve.

  7. cardfan says:

    I’ve not had any luck. Probably will head to an AT&T store later.

  8. Jeff says:

    No luck here on either website.

  9. English MIke says:

    Who has confirmed that White will be late Summer???

    I have talked to 6 Apple people today and none have mentioned late summer!

  10. Alex says:

    Where is the option for I want a white one. No biggie though, I’ll just go stand in line on launch day. It’s the most exciting part anyway!

  11. Walt says:

    I was going to, but I want the white. I’m really dissapointed, was looking forward to replacing my 3G in 9 days. Really wish Apple would have said this earlier and set the proper expectations. I considered getting the black this morning, but if I’m going to pay $300 and use it everyday for 2 years, I’m going to wait for the color I want.

  12. Andrea says:

    While I expected some problems, I did not expect it to be like this. I figured my browser would time out a few times, but that I would eventually get through and order. I mean, Apple can figure out how to make this AWESOME device, yet they cannot figure out a way ahead of time to handle web traffic? For real???

  13. Nygel Anderson says:

    Yeah I’ve been trying to pre-order an iPhone4 for 2 hours. Still not working

  14. Bre Bre says:

    IMPORTANT!!!!!!!!!! IF YOU ALREADY ORDERED WELL TRYED ORDERING EARLIER ITS A CHANCE THAT THE IPHONE IS IN THE “CART” ALREADY..ALL YOU DO IS CLICK CHECK OUT AND YOU FINISH THE PROCESS AND GET YOUR EMAIL…I HAD LIKE 6 IPHONES BUT I REMOVED AND GOT THE ONE…SOO JUST TRY THAT..APPLE IS MESSIN UP BUT SOMEHOW YOURS MIGHT BE IN THE CART LIKE MINE AND A FEW OTHERS

  15. Real Football says:

    Got my upgrade preorder through on AT&T Premier (business) site a few minutes ago.

  16. irish2509 says:

    i tried 50 times with apple.com and gave up…i ordered with at-t and it went thru first time but gave a disclaimer on shipping basically saying it ships whenever its in stock…so probly wont get it on june 24th, that sux

  17. Sarah says:

    @UntidyGuy: My husband is not due for a upgrade until March 2011, but I was able to preorder him the new Iphone 4 for $199 plus $200. I wanted to give it to him for Father’s Day, I didn’t want to pay the price, but decided he was worth the money.

  18. ermax says:

    The new white phone looks even worse then the old white ones. I am sure many get the white as a status statement that they got the larger phone. Well the small one comes in white now so there isn’t a status statement to be made now yet some still want the ugly ass white phone. I just don’t get it. The scratches on the old plastic back cover looked great on the white phones. Hahaha.

  19. cwood66 says:

    Took me about 5 hours but finally success via the AT&T web site. Pre order is done!

  20. Neil says:

    I pre-ordered at 5am Central. After a few tries, I finally had success. Shortly after, the Apple online store went down. I had a confirmation emailed to me shortly after. I pre-ordered black, the only option available. White option is coming later in the summer, whatever that means.

  21. Mac says:

    Silly people. When will you learn? Resistance is futile. The Andriod will assimilate you all.

  22. Liz says:

    I have been trying to pre-order since 6:15 a.m. ET with no luck!

  23. John says:

    Go to AT&T website. Got it on the first try after spending all morning on Apple.

  24. Isaac65 says:

    Ok, I managed to get pass the “processing” part where it checks upgrade eligibility, but it said it couldn’t complete my request. However, it gave me the option to continue to reserve it at full price. I went ahead and did that. When I got pick it up on the 24th, would the Apple genius be able to apply my ATT discount then?

  25. Dyvim says:

    No luck so far… Sigh…

  26. Mini says:

    AT&T website works better….pre-order mine at 6 AM….at first i couldnt see the new iphone but then i tried a different browser and it appeared….

  27. Liz says:

    I can’t even get passed the check eligibility page, I guess i will try AT&T

  28. StupidApple.com says:

    I spent an hour and a half trying to pre-order one and I got to the screen that said I was eligible for the 16GB at $199 twice and couldn’t ever get past that point. I tried checking my cart a few times but nothing was ever in there. I almost destroyed my laptop because of the frustration. I finally went up to my Best Buy store and pre-ordered one through them. It’s basically a 1st come 1st serve thing there too. But since I was the 4th or 5th overall and 1st to order the 32GB I think I’m safe in assuming that I’ll get one on the 24th. Atleast I hope so anyways.

  29. AnglSprtn says:

    Woke up randomly at 550 am est after waiting all night for the apple store to come back online, after 4 failures I was able to pre order the 32 gb black iPhone 4 for in store pickup in northern jersey

  30. Spiff says:

    Hold up…. I didn’t get any confirmation email

  31. Cydeus says:

    Cash is better than cred! Why r they only t8kin cred?!

  32. surfous says:

    I’ll order it when white’s available. I’m not sure if it’ll be a pre-order by then, but we’ll see.

  33. Drake says:

    I’m going to an AT&T store later today to pre-order. I’m a little angry about the lack of white iPhone 4s but I can make do with a black. It won’t bother me that bad. But I had a black 3G for 2 years and had gotten a little tired of it that’s all.

  34. Dyvim says:

    Can’t get past the eligibility check (AT&T failure), and some times I can’t even get that far (Apple failure). Double epic fail.

  35. ScreenToucher says:

    I’ve been trying since 6:30 am ET on both sites with no luck. Congrats to those who got through.

  36. Brad says:

    I’m going on 6 straight hours of attempts… no luck on either website with 4 different browsers… starting to get annoyed.

  37. Lance says:

    AT&T Store preorders you have to pay now, Apple Store you pay on the 24th.

    How can you have it sent to your house if you have not paid for it yet?

    I guess if you ordered from Apples Website you would have to pay now.

  38. Liz says:

    Glad to see I’m not the only one who has been trying since early this morning, I was starting to get extremely irritated and the lucky people who only tried a handful of times and were able to pre-order.

  39. i2k says:

    yep preordered on AT&T Premier site. 32 GB FTW

  40. Liz says:

    How are people able to pre-order on the AT&T website? When I click on pre-order it brings up a page listing every iphone except the iPhone4

  41. Matt says:

    I got 2 16gb iPhone 4 in white reserved at Best Buy! They said they know about Apple and AT&T but they assured me that I will have it next thursday!

  42. ScreenToucher says:

    @Liz try a different browser. It seemed to work for one of the commenters. Firefox and IE work for me.

  43. Art VanBuren says:

    @Sarah Whos ur daddy !? :lol:

  44. Danny says:

    Apples starting to piss me the fuk off

  45. gquaglia says:

    I’ll try in a few days when everyone has regained their head. Everyone and their mother must be trying right now and both ATT and the Apple sites are hosed.

  46. English MIke says:

    Apple NEED to let us know why no white are available when only a week ago in the Key Note we were told that we can pre-oreder our iPhone 4 today. WELL I WE CANT!!

  47. b says:

    I called Apple this morning at 9AM…it is now almost noon and im still on hold trying to pre-order this phone…can someone please tell Steve Jobs to change this terrible hold music if hes going to have people hold for hours at a time.

  48. Liz says:

    I HATE AT&T!!!!!! Now, online access to wireless accounts is unavailable. I guess I am not pre-ordering today. Why am I never one of the lucky ones where stuff just works out for them?

  49. Sting7k says:

    Just preordered my 32gb black at best buy. No line, took 5 mins. The girl said best buy is ONLY going to be selling to people who preordered on the 24th. They are not ordering any extras, apple has ensured them they will get all their preorders filled. Only black models. I was the 23rd person she said at my local best buy. STOKED!!!

  50. ScreenToucher says:

    I give up as well. I’ll try again tonight. >:(

  51. Dionte says:

    I’ve tried a couple times even tho I’m not eligible for the 299 upgrade price, just to see, no luck on the website or apple store iphone app

  52. Calculus II says:

    Reserved a black 16gb in the new Apple store app for Charlotte. All stores I tried said the 32gb was unavailable. Also it only seems to only allow new customers and new lines. No upgrades. The confirmation e-mail listed it at full retail so hopefully I can change it to an upgrade at the store. Looks like there might be shortages. Everybody I know said they were getting one but this is ridiculous. Apple/AT&T should have been ready for this. This is the fourth launch after all and they knew demand would be high.

  53. Billy says:

    Shotty cellular network and now network infrastructure. Please break these 2 up. Apple please move on to another carrier

  54. dubbdee says:

    @UntidyGuy I’m not eligible until next Feb. also but was able to do an early upgrade for the $499 price. Didn’t want to pay that much but maybe I can sell my 3GS to pay for most of it.

  55. xosrow says:

    I am waiting for a white one; don’t understand why you can’t pre-order white 32G. supply issues??? didn’t have this issue last year!

  56. Mac says:

    Hold it together people. Andriod will soon be providing you all with a better drug. Don’t go attacking your big daddy corporation in fiending jonesing rages. The market is coming to save you.

  57. Andrea says:

    At the AT&T site, all I get is that they are down for a “system upgrade.”

  58. GraysonIP says:

    I agree with xosrow. I presume that Apple will address these issues in the near term. I’d like to understand when the white version will be available before I pre-order.

  59. Gallo says:

    I reserved mine through Best Buy. I was first in line and am guaranteed for one on launch. w00t!

  60. whoami18 says:

    Just got confirmation that 2 black 16gb were reserved for me at the AT&T store in North Attleboro MA. I originally wanted white…but I’m cool with black too.

  61. Nolmt112 says:

    Got a preorder at Best Buy in Hialeah FL at 10 this morning. They offered white as an option. 15 people where already in line when the store opened. I got mine third. They make u buy a $50 gift card as a deposit which Canberra used when you buy the phone

  62. thekevinmonster says:

    I didn’t really have much of a problem. It took a few retries, but once I got to the part where AT&T was verifying me (and once I fixed the fact that I hadn’t changed my address with them even though I moved in October, oops) I was all set.

    Question is, will I have to wait in a giant line to pick it up before work next Thursday.

  63. Maykinit says:

    I purchased through AT&T. No prob. Do they ship FEDEX or UPS? Anyone know?

  64. d.allen says:

    To the folks that have got white as an option from best buy.. you may be in for a rude awakening.

  65. James says:

    People have said in the past that Apple used FedEx wherever possible. When I got to that point in the order though, it just said “Standard” shipping. So I guess it’s whatever shipping Apple feels they need to use to get it to you on time.

  66. warlord says:

    @ Mac and @ Billy. Go back to where you came from TROLLS. Ive had AT&T my whole life and they are bar none the best cellular network. Im glad Apple is with AT&T, and I hope they stay with them so all the other loser carriers never get to see an iPhone. And right now android is junk. They have a long ways to go. And I dont get all the white iPhone love, black is badass. Black is beauty and evil all rolled into one. If Darth Vader saw you with a white iPhone, he’d force choke you in the face.

  67. Pinny says:

    Not happy- I wanted to reserve one but apple store is useless. In the end I ordered one mailed from at&t’s website. Now I have to make sure someone’s home all day, and it probably wont even come till friday. I wonder if I can still make a reservation at an apple store and cancel my att order.

  68. Nolmt112 says:

    @D.allen

    I think you’re right. I ordered black just in case.

  69. James says:

    By the way, took an hour to get my order in on the website. Like I said, I got as far as confirming the order for home delivery (they only ship to the billing address) and it choked and died. Ended up having to choose to pick it up at the local Apple store. Got the confirmation this morning for 7am…

  70. James says:

    Also, a buddy just got his order through using the iPhone app. So if the website’s still choking, you might want to try that.

  71. Maxwellsteel says:

    After my attempts, looked in my cart and there it was! Just had to check out and now I’m good to go!!!

  72. dubbdee says:

    Last year, Apple sent mine (and I believe many others’ phones) via UPS. They even called when I wasn’t home to accept delivery so I would be sure to get it that day. Met the driver on the way home from work, first time UPS went out of their way for me. Certainly something in a deal with Apple to ensure delivery after it sat in holding until launch day.

  73. Ceder says:

    I wouldn’t recommend getting your phone from AT&T because if something happens and you have to go to apple to get it swapped out, you will get a refurbished phone. If you bought the phone from apple, you will always get a new phone if a swap is necessary. FYI

  74. Clayton says:

    Just reordered mine at Best buy with $50 deposit. Also reserved one at the Shack, but nothing was entered into a system there so I made double sure at best buy. Even got rz points and used rz bucks, FTW!!

  75. E Pow says:

    I went into Best Buy here in Cincinnati and pre-ordered mine. I was able to pre-order the white. They may or may not ship them on launch day, we wont find out until launch day. I just know I was able to pre-order the white one.

  76. David says:

    Preordered mine at Best Buy. Black 16 GB. I hope people who ordered the white one don’t get shafted.

  77. keenan says:

    All,

    thanks to james’ recommendation I downloaded the apple app from the app store. Reserved a 16gb iphone 4 in 3 minutes for pick up from the store on release day. couldn’t find a place to order for shipping. thanks again james.

  78. HungWell says:

    Just got a 32GB Black using the Apple Store app on my iPhone. Got a confirmation email from Apple but no order number. Has anyone gotten order #’s?

  79. James says:

    Thekevinmonster has a good point. How have the reservations worked in the past at the Apple store? Are we going to have a monster line waiting for us in the morning?

    Also, odds on utter failure activating the phones in the morning of 6/24?

  80. James says:

    No order number here on mine. I’m assuming they have your name on the list. It says to bring your ID, SSN (I think that is tied to the AT&T account) and a debit/credit card.

    By the way, looks like the app only reserves it at your local store (no shipping).

  81. Brian says:

    I got preorder done at 720 after starting the process at 2am. What a mess that was. I’m just glad its over. Thank god for TiPb forums letting me know this morning to check my shopping cart even though the site kept crashing!

  82. Bobby D says:

    I was able to order the 16gb black model from Apple’s site but I still have yet to receive my confirmation email. I purchased as a “guest” because I wasn’t logged in and didn’t want to waste precious seconds just to wind up being timed out. No printer on my laptop lead to the order page being timed out so I’m also without any type of tracking number! My bank account does show the hold on my debit card but I’m kinda worried that my order is lost in limbo. Anyone have any encouraging words? Comments? Theories?

  83. c@No says:

    got up at 6am whent to bestbuy store in caguas puerto rico at 9am i go to the front entrance the doors where still closed the store hours said open 10am man was i on fire i was the firts in line i paid 50 for a gift card presale the ask in white or black 16gb or 32gb i said black and 16gb i really dont like the front of the white iphone the screen looks to small jus my opinion! regard they said they would call me for day that i have to come pick up the phone

  84. ToeJo says:

    I did at 4:45 eastern this morning. Took about 45 minutes to get the system to respond properly. Got my confirmation email. Early bird gets the worm.

  85. Danny says:

    The apple store app works pretty good just reserved my iphone

  86. Bre Bre says:

    @ Boddy D… im in the same boat as you but i wrote down my order number that was on the thank you page and if you just sigh to your account on the apple website or just use your email and order number you see that your order status so your good they just havent shipped yet

  87. I reserved a black 16 GB iPhone 4 for pick up at the Apple Store and purchased a 16 GB black iPhone 4 for delivery from AT&T on June 24.

  88. Mark says:

    Cannot get the ATT website to respond. It took me through the process early this morning and crapped out at checkout. Now I can’t get past the check for upgrade eligible. Msg says call if you are NOT trying to get an iPhone.

  89. Jfelipe83 says:

    Still trying to pre order but it’s not working Abd I also try to get it from AT&T and it didn’t work either

  90. Pnut says:

    I’m confused. I went to Best Buy and pre-ordered a 32GB iPhone 4. I pre-ordered a WHITE one and I asked if they are to be released at launch and she said yes. You can’t pre-order white at ATT’s store or Apple’s….. so what’s the deal?

  91. James says:

    I’d say that it is a mistake on Best Buy’s side. I wouldn’t bet that it’ll be there on 6/24.

  92. Adam says:

    Use the new apple store app. I reserved mine with no issues at all. And within 5 minutes they email you a confirmation. And you can go back into the app and just the details of your reservation.

  93. Matthew says:

    I have had no luck all today with either Apple’s or AT&T’s site, and I have been trying all morning/day. I just got off of the phone with AT&T and they said that their system has completely overloaded with the demand for the new iphone today. The guy said they are aiming to restore service to their online store by 3 pm. He also reminded me that you can make a reservation in any AT&T store as well if the glitch in their ordering system continues.

  94. Dip G says:

    I was able to Pre order by just clicking on my shopping cart and there were 4 32GB IPhone’s added in there. I guess everytime in the morning when i tried to pre-order and the website gave me some error, it actually saved it in m shopping cart. Thanks for pointing that out. Got the Order Number and it shows up in my Account. Haven’t received an email yet.

  95. BobbyB says:

    I just pre-ordered through at&t’s website – wouldn’t go through for me on apple. I think that’s your best bet if you want one.

  96. Chris says:

    It was a hot mess, but I did get to pre-order a 32GB at the AT&T store in person. I waited about an hour and they had to take a manual order, but they said that people who did it at the store today would get theirs 24th (maybe the 25th), so I should be good.

  97. Rick G says:

    Ordered at AT&T’s website after trying both sites for about an hour. Got an order confirmation # on the site itself (which I saved), but so far no order confirmation email and no credit card charge. Would have preferred to have gone through apple, they’ve never screwed up an order. I’ll be really pissed if AT&T comes back with some system error excuse to me.

  98. Bobby D says:

    Damnitt I wish I’d had the foresight to write down the order number from Apple. I highly doubt that my bank account could have the money put on hold if my order hadn’t gone through but some kind of confirmation on Apple’s end would be a great relief.

  99. Spiff says:

    @RickG – I got an order confirmation from(which I didn’t save) and I see the charge went through, but no email. I’m also hoping AT&T doesn’t screw me over with some bull.

  100. csullivan1980 says:

    I’m trying to wonder if all lines are busy at Apple who the heck is getting through?

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