Join our iPhone, iPod touch, iPad and Apple TV community today! Register Here | Login

How-to troubleshoot iOS 4 battery life problems

By , Wednesday, Jun 30, 2010 at 7:56 am
144

Push Notification 20% Hit on Battery Life?

Simple question - how's your battery life under iOS 4? We keep wanting better hardware and more features -- and better battery life at the same time. How did iOS 4 deliver for you?

If the answer is not too well, we've got some steps you can use to try and help. We did this last year for iPhone 3.0, and it's worth doing again.

Now, if your battery drain is caused simply by use -- you're running background music or navigation like a fiend, for example, your only choice is to get a few more charging cables or battery extenders. If, however, you're doing roughly the same things you've always done and getting substantially less battery life for your troubles, there's a chance a few troubleshooting steps might just help get your power problems back under control.

Reboot iPhone

If, all of a sudden, your iPhone starts burning through battery and getting hot at the same time, there could be a "rogue process" just churning away in the background. The answer to that is a good old-fashioned power cycle.

Hold down the sleep button until the red "Slide to power off" arrow appears. If your iPhone is frozen or otherwise in dire straights, you can hold down the home button at the same time as the sleep button to force quit all applications and bring up the red arrow. Then just swipe, let the iPhone turn off, wait a few seconds, and hold down the sleep button again to turn your iPhone back on.

Redo Push

Since iPhone 2.0 we've seen Push gone wrong really cause a hit to battery life. With 3.0, Push Notification means not only could mail, calendar, and contacts start misbehaving in the background, but your IM, Twitter, games, and all sorts of other apps can as well. In iOS 4 we can even have multiple ActiveSync accounts so push can hit twice as hard.

Apple says Push can cause a 20% drop in battery life, but if you think yours is worse then it should be, the next step is to redo anything that involves Push, including MobileMe, Exchange, and Google Sync accounts, and apps using Push Notification. Now, you might want to try doing one at a time, check your battery life, and if you don't notice any improvement, try the next one. If you find the culprit quickly, that approach could save you some time. If you just want to get it over with, you might want to do them all at once.

For the accounts, go to Settings > Mail, Contacts, Calendars, choose your MobileMe and/or Exchange accounts, scroll down to the bottom and hit delete. For apps, go to Settings > Notifications and look at the list of any apps using Push Notification. Go back to the Home Screen, hold down the home button until the icons start to jiggle, and delete the Push Notification app.

Then, for accounts, go back to Settings > Mail, Contacts, Calendars, hit Add Account..., choose Mobile Me and/or Exchange, and re-enter your settings. For Push Notification apps, either sync them back from iTunes or go to the App Store app and re-download them.

My 3GS was getting warm and draining fast after I added Google Sync. Once I deleted and added it again, everything was great. So don't skip this step.

Restore as New iPhone

We won't lie to you -- this is the nuclear option. It's scorched earth. But to be frank, we at TiPb almost always default to this step because it almost always "just works". We do this every time we get a new firmware and every time we notice something just isn't right, and we have excellent battery life to prove it.

To restore your iPhone as new and get a fresh, clean start, attach it to your Windows or Mac machine via the USB cable and launch iTunes. A Restore button should be front and center on the screen. Hit it, then wait as iTunes goes through the laborious process of wiping your iPhone and installing the firmware again from scratch.

IMPORTANT: When iTunes asks if you want to restore your data from backup or set up as a new iPhone, choose NEW iPHONE.

Yes, you will lose your settings and any data saved in apps that don't provide some sort of sync functionality, but it's possible (even likely) some corruption in those settings or data is contributing to your poor battery life, and with an appliance like the iPhone, this is the only way to get rid of it.

This will also kill your Jailbreak, if you're jailbroken. But if something in your Jailbreak was killing your battery life, like backgrounder gone awry, trying out your iPhone without the Jailbreak is a good way to establish that.

Once your iPhone is set up as new, you can sync your info and media back over using the iTunes tabs as normal, and/or setup accounts and download apps on the iPhone itself.

Conclusion

iOS 4 should give you around the same battery life as previous versions. Even multitasking on iPhone 3GS shouldn't be a huge hit given Apple's implementation. If you're getting substantially less, there could be a problem with your setup or install.

Rebooting the iPhone, redoing Push-enabled applications, and restoring your iPhone as new are three escalating steps you can try to fix your battery problems.

Let us know how they work for you.

Rene Ritchie

Editor-in-Chief of iMore, Executive Producer at Mobile Nations, co-host of Iterate and ZEN and TECH, cook, grappler, photon wrangler.

More Posts - Website

 TwitterFacebookGoogle Plus

← Previously

Apple now hiring: iPhone and iPad antenna engineers

Next up →

How's Hulu for iPhone and iPad working for you?
  1. JKP says:

    Another iPhone 4 here with this problem. It seems to have only surfaced in the last few days - but suddenly after a full night's charge the battery is almost dead in 5-6 hours, regardless of usage. I'll disable push for Exchange to see if it helps. Come on Apple this is obviously a widespread problem, please get it fixed!!

  2. RJS says:

    Just this week i've notice a substantial drop in battery life. I've noticed a 20% loss overnight

  3. SLW says:

    My iPhone 4 burn battery burn rate is about 9% per hour. This problem only began in the last few days – but suddenly after a full night’s charge the battery is almost dead in 5-6 hours, regardless of usage.

    • Felix Faassen says:

      I've got the same problem. It just started mid february. Maybe interesting to see in which serial number ranges the iphone's are for people having this problem. A friend of mine also reported the same problem during this time. Very odd.

    • Sabien says:

      HeyG my battery life Is 12 hours using the net listening music YouTube face book my space I check my mail every 15 minutes and my stand by is 1 day 4 hours ,the key is leave your wifi off when you leave turn it in only when you need it do is click the home button and delete all the apps that appear at the bottom and the check you battery life it will be amazing regard Sabien

  4. Heather White says:

    I have an Iphone4 and the battery has went completely dead, how long does is take for it to charge back up enough to power back on??

  5. Jack Holmes says:

    This is not good. I am wondering if all the above responses got their phone on June 24th like I did. My phone's battery life has been mysteriouly low the last two days. I have done nothing new, no new apps, check email, twitter, facebook. And I usually use up 50% a day. Today? 75% Is this Apple's plan? The battery only lasts 9 months? Good think it's still under warranty.

  6. Joyce says:

    I've had a sudden drop in battery life this past week too, with no change in the way I use it. Does anyone know if I restore the phone as a new iphone, will I lose all my contacts in my contact list? Btw, Jack, I got my phone 1st October 2010 - I've been using it for 5 months.

  7. Brian says:

    My iphone 4 just started having the same battery issue last week. No changes on the configuration side. I did have to take it off the charger before it was full one night. Since then battery has only been lasting 6 hours during low usage.

  8. Paul says:

    same problem, with exactly the same drain rate. Started this weekend, I'm wondering if it is IOS 4.3 - anyone else relate it to that?

    • ZGuy says:

      Yeah, I experienced that on iOS 4.3 too. I downgraded to 4.2.1 immediately and the problem got fixed. :)

      • Rob says:

        I'm bout to try this. Me and my boss have the sane phone. He's not a tech guy and hes like why is your screen so dark. I'm like to conserve battery. He never upgrades so he doesnt have the issue of the battery loss. Hopefully downgrade will fix the problem for me too. If not I'll Just re jailbreak it and get the most out of the batt life.

      • Tawny says:

        how do you downgrade to a lower system?

  9. LinuxLover says:

    I have an iPod Touch. It used to be that if I put it in standby, the battery would last for days if I didn't mess with it. Now, I pulled it off charge, looked around on the internet for about 5 minutes, put it in standby and went to work. I came home to and almost empty batter! This NEVER used to happen... Please fix it, Apple!

    • beachbum194 says:

      Exactly what mines doing! Even just 5 minutes of casually navigating around my iPod will leave it if not almost, completely dead. Have you found a way to fix it?

  10. Summer says:

    I have an Iphone 4. I suddenly started experiencing rapid battery drain. The phone feels almost hot so I know something is running in but couldn't figure out what. A reboot fixed it for now but this does seem to be something that Apple needs to take a look at.

  11. Julie says:

    Ditto to all of the above. This week my fully charged Iphone 4 dies in 6 hours. New problem as of this week/weekend! Reboot did nothing, now I'm trying the drain battery completely and then charge completely trick. I also heard network tethering could be the problem but it just ain't the issue for me!

  12. Neal says:

    I am writing this from the apple store my battery / iphone has had the same issue, it lost 10% of battery life in 40 mins after haveing them swap out the battery. I am now insisting they swap the phone out and they have. lets see if the phone is the issue.

    • Lee says:

      Did it fix it? I just got clearance to swap phones under warranty for exact reasons cited in this thread (problem started 4 days ago).

  13. Spartan says:

    I had the same problem of battery draining after I upgraded to iOS 4.3 and I tried all tips offered in forums but in vain. Finally I found this setting myself, which worked like a charm - http://deepakjulien.com/battery-draining-fast-in-ios-4-3-fixing.html

  14. Jenny says:

    I have just got an iphone 4 - battery drained incredibly quickly and then read the above advice about restoring the phone as a new phone and it has transformed battery life and it`s easy to do. I also switched off 3G and an app that searched for my location so it all helped probably - but try the restoring as a new iphone, run the remaining battery right down and then charge for a full 4-5 hours

  15. martin says:

    I have upgraded 4.3 , my iphones battary is dead after 4 hours,THE PHONE IS 6 MONTH OLD,,, (its after full charge), £500 , 24 month contract what a waste, honestly, I loved iphone but relly cant understand ,you want money,,, we r giving HOW MUCH YOU WANT , £500, up front £169 £35 amonth , I ll have heart attack, FIX IT FIX IT FIX IT

  16. tomuk5 says:

    Just got an IPhone 4 software version 4.3.1 and does the exact same thing right out the box, setup exchange email and itl just rag its battery to death in under 6 hours and get very hot whilst doing so.

    the other guy at work though, same phone, same version, sam exchange server, no problem whatsoever.

    and my iphone is fine, as long as there is no mail setup of any kind.

    iv tried all the methods online and done a full reset of the phone, not restored and just setup email as a test and it still does the same, so its not me or any third party apps causing it to drain.

  17. John says:

    Hey everyone, i just picked up the iphone 4, i had a 3g before, and i do the same thing with the iphone 4 as i did with the 3g, and i noticed this battery thing right away, its burining to under halfway and i used it the same amount as the 3g and the 3g i could go w/o charging for days, im going to try these expiriments and see if i get a better result. i check back after

  18. Bobbie Chan says:

    Hay! I've got the exact same problem since 3 days ago!!! I remember the last thing I did was updating the OS on my iPhone! Now my battery life can only last for 6-7 hours even after I have turned off 3G, Data, Wifi, Bluetooth, push mail, and shut down almost all apps!

    Anyone know what's going on?

    Cheers, Bobbie

  19. Sweden says:

    I live in sweden and went to UK a week ago. I have thesame battery drain in Flight mode. If I charge to 100%, Usage/Standby is thesame and the phone is dead in 6-8 hrs in Flight mode.

  20. n545ca says:

    Just noticed same issue with my iPhone 4. No changes to apps or mail setup. I did install latest udate. Called Apple and they had me reset the phone along with network settings, then powering it off. Rep indicated if that did not work I would need to restore the phone (Uggh). First PR issue with location tracking, could battery issue be next?

  21. Rolando says:

    I got my iPhone 4 last Sept 2010, and over the last 2-3 weeks I've noticed that when I have activated the "Cellular Data" feature that enables you to have 3G network access and internet thru the phone, after some minutes, let's say, 10-20 min, the iPhone starts to getting hot and battery is going down very quickly. However, if I disable this feature (Cellular Data) and work thru WI-FI, the iphone stars to cool down and battery last longer.......any comments or reason why this is happening when using 3G internet cellular????

  22. Steve says:

    I have the verizon iphone 4. Got it in February. This exact problem started 3 days ago. I was getting about 5 hours of battery life, regardless of usage. I found this article and had to Restore as a new phone. IT WORKED. Battery life is back to normal. It was a pain getting all my apps back and putting the photos, data, and settings back into the phone.

  23. Rita says:

    I have just noticed the issue in the last two days, and realised I have IOS 4.3 after reading this post. Did anyone who downgraded find there battery life returned to normal?

  24. AndrewR says:

    Well so far Reboot iPhone solution seems to be working for me. If I don't repost, that will mean that it has been a couple of days and no re-occurance of the issue.

  25. Xj says:

    It all doesnt last. i tried it all, it resurface after 3 days top. any idea how to fix it ?

  26. Alexie says:

    I just bought my new iPhone 4 less than a month ago and the battery life is terrible. I even put all the settings exactly how I had on iPhone 3 and still nothing. Last thursday I lost the 3G connection while out and about and I called my carrier who "fixed" it. But I'm begining to think that it's the phone itself, I'm going back and will try to get them to either change the phone or give me my money back and forget the extra 2 year contract!...not worth it!!!

  27. Jan says:

    Two months on I Phone. Everything fine. Then push notification for e-maisl from work exchange stopped. Work did a reboot of their system. Now I phone battery only lasts about 3 to 4 hours even with no useage. . Called Apple. They are sending me a new phone (well refurbished ) phone since still under warranty but for some reason I am not optimistic. Their tier two person said they were not running into this problem, but since this probem is all over the web I find that to be an amazing statment. Said because I had it for more than 14 days can not exchange at Verizon or Apple store. Bad service and this is a glitch on their part. First Apple phone. Switched from Palm. Starting to feel sorry.

  28. Jen Pearson says:

    For some reason my phone is dropping a % every few minutes... I had gone and "shut down" the apps.. but have now tried a reboot (as I rarely do that). Fingers crossed that's the issue. Such a pain that its 6pm and I only have 30% battery left on my iphone 4 :(

  29. Mraja_3 says:

    I have suddenly found that my iphone 4 is now ( for some unknown reason) losing a percentage of battery life every 6-20 minutes! Even is sleep mode, its churning through the battery. I have turned off all applications running in the background and tried to reboot the device to no avail. Not sure what to do now. A fully charged battery is lasting me around 6 hours if that and that is without making any calls or surfing the web.

    • PJC says:

      I was having the same problem in Austria & Germany which I'm just home from! Now at home the problem has disappeared!! I'm therefore assuming its somehow connected to the charging I carried out using an adapter I purchased in Innsbruck - why I have no idea (assuming there is a link). What else could cause this - I was even using the phone less when away, with only the Carrier Service enabled and all other linkages (Mobile Data, 3G, etc) disabled. What else could be causing it!!!!!. PJC

  30. cyberguy says:

    I just got the new iphone, and the battery issue was as soon as I charged it. Went back to Verizon, changed the phone and same issue. I just did a reset back to the factory setting and I think it may be better now. However, just to test it, I did not add e-mail account yet, twitter, or other program. But before the reset, after a charge, it would start to drop within a few mins. Hope this helps.

    • mewp07 says:

      how much did it drop? i don't use it a lot or watch movies. i've adjusted the locations settings OFF and push notifications to just 5 or so. i just have the email and facebook, espn, groupon, ebay, hawaii news on alerts only. i do listen to podcasts when driving but not very long. i began my day on a full charge at 6:30 am and it is now 7:00 pm and i am currently at 37%. is this normal?

  31. txetre says:

    I have also noticed a sudden drop in battery life and am asking myself if this is to do with the length of time I have had the iphone 4 as it is almost a year since I brought it. The problem has not occured due to useage but rather some other issue. I actually have no clue as to why it has started to drop by a percent a min. I'm taking it back top apple.

  32. Sfgirgis says:

    I just want to say I didn't have this problem until I installed vtok. And skype for iPhone. Then my battery started dying within 6 hours. Disabling skype and vtok from running in the background helped.

  33. Dannyddhottygirl says:

    What a waste of time and money. The iphone4s is nothing but hype. Nothing but problems . Going to return it and NEVER buy another useless apple product.

  34. 24-Volts Batteries says:

    Thanks for some other informative site. Where else may I am getting that kind of information written in such a perfect means? I've a project that I am simply now running on, and I've been at the glance out for such info.

Leave a Reply

Note: Comments must be civil, respectful, and on-topic. If a comment does not add to the conversation, if it contains spam advertising, or inappropriate language or content, it will be removed. Insulting the topic, author, staff, site, network, or other commenters will result in the comment being marked as spam and potential prevent future comments from appearing on the site. Do not post as a business or your comment will likely be confused with spam. Comments containing links may be held for moderation. Relax, enjoy, and share in the discussion.