AT&T outage in North Carolina, Georgia, Tennessee
AT&T appears to be down in at least parts of North Carolina, Georgia, and Tennessee right now, but luckily TiPb readers still have land lines to light up our alert lines. We're not sure whether it's voice, data, or both as we're getting lots of different reports. If you're having a problem with your iPhone on AT&T, let us know where you are, what kind of service outages you're experiencing, and if you've heard anything from AT&T.
[Thanks Roger and everyone who sent this in!]
Editor-in-Chief of iMore, Executive Producer at Mobile Nations, co-host of Iterate and ZEN and TECH, cook, grappler, photon wrangler.
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I have NO service in my house or inside Walmart or any other building, EVERYTHINGS NORMAL HERE!!! I still HATE AT&T service, or the lack there of.
AT&T has a terrible track record in Eastern NC. Alltel was great... so far they're still good after being purchased by Verizon. If there are two of you in a family, consider getting service from two providers. (And AT&T is still down in New bern, NC... at least for voice.)
I live in Hampstead NC and my I phone 3GS hase no service. "no service" is all that displays in the place where I have good E signal normally. This is the first time that I had no service at home.
In Hampstead, NC, phone read "NO SERVICE" (voice or data) starting around 8am. Still "NO SERVICE" at 4:40pm. 3G worked fine incoming and outgoing in Wilmington and Jacksonville.
Laurinburg NC here. Been 99% down since I got up this morning. Every once in a while I'll get a bar or two back, but only lasts a few minutes and then is back to No Service. No word from AT&T either.
and .... we're back down.
i want my mommy and can't even call her! 
Wilmington, NC and just got service!
I'm in the Pinehurst area and have not had any coverage all day. Called AT&T at 9:00 this morning and they said they knew there is a problem, however don't have a time frame for it to be fixed.
Rocky Mount area still out. nothing from AT&T Blackberry shows sos where signal strength normally shows.no service at all!
No incoming calls for Raleigh NC area all day, but texting and outgoing calls working.
the cell phones dont have service in carteret county on 7/21/10
No service here in North Carolina for me. I get No Service. The only thing I can get to work is data (When im on Wi-Fi not edge) No voice in or out no text. This is at 5:18pm I live about 30 minutes from Rocky Mount. #1 post is right Atnt is the worst phone company in the world and I too will be glad when my contract is over. There is a rumor that January Iphone goes to Verison and I hope its true because I will break contract just to switch I hate atnt so much.
All good in Knoxville, TN.
JUST SPOKE WITH AT&T. THEY SAID PINEHURST AREA IS BLACKED OUT DUE TO MONKEYS.
No service in Hampstead NC, Jacksonville was okay though.
In Greenville NC. Getting no service and it has said SOS where my signal should be all day.
no service since this morning in Riegelwood, NC or in Lake Waccamaw, NC
we live in alabama now with 910 phone numbers and havent been able to receive a call all day. And we can't call other att phones including my husband and I!! i could kill AT&T right now but we havent had any other trouble in 6 years of service with them. we have text and data usage just fine but I guess that is because we are using alabama cell towers.
no service in Sunset Beach, NC.
I'm in Greenville, nc and I cannot recieve calls but I can send and recieve text and make calls. My data works fine!
I'm in Raleigh, NC and have not received any calls today, though my girlfriend has tried throughout the day. Outgoing calls are fine except to other AT&T customers. Data has been fine.
I am in Laurinburg, NC. This is pissing me off big time. I will move my IPhone to another carrier when available. No signal at all.
Still no service in Hampstead, but now it at least has an "E", but just no bars rather than "NO SERVICE."
No service in Spring Lake, NC (Harnett County).....Ft Bragg up and running.
Customers need to see some credits on their bill for this inconvenience. Everyone start calling AT&T
I've got data in the newport area but voice is still out.
still no service in fayetteville NC 5:59pm......
"with your iPhone on ATT"... I mean guys and gals... There are more phones on AT&T than iPhones.
Isn't the news that AT&T's network seems to be down? If so, why limit reports form iPhone users? That, as they say, is only PART of the story...
Shortsighted...
Still down and I live on Ft Bragg
I'm having problems in Sf bay area , California
Don't worry... it's just Steve Jobs protecting you all from pr0n.
The usual, minimal bars here in the Midwest. Maybe some of these extreme storms that have been pummeling some of us broke something important?
The AT & T edge is back up in Fayetteville, NC, but you still can't make a call. At least I can check my Email.
All is fine in Wilmington NC, but that seems pretty recent, within the last 15 minutes maybe.
No coverage in Cameron, southern pines area. Anyone hear yet how long this is going to take to fix, we should all get a discount on our next bill!
Greenville, NC..i can make calls, send and recieve text, and get on internet...i cant reveive calls
I live in Fayetteville NC and I have a blackberry Curve. My service has been down since about 7 this morning and I am unable to send or receive calls or text messages. up until about an hour ago I wasn't able to get on the internet but now I can. My husband has an iPhone 4 and he's had service off and on all day as well. It's now 6:25 with no major improvements. I called att around 3:30 and they told me they didn't know when service would be restored but they credited my account 25 dollars for the inconvenience. I suggest you all do the same, why pay for cellular service when you don't have it? I really wish att would issue an update letting us know if they've had any improvements on the situation. ugh, so frustrating.
Smithfield, NC outage here sucks. Phone is just dead. No bars and no signal at all. Had service with Att for 6 years and this is a first but it really makes it hard to want stay with them when you need your phone for medical purposes.
Surf city/hampstead NC area still no service as of 18:28
I'm in uk on o2
Still not able to text or make calls out of Fayetteville NC on a Blackberry curve. I just switched from verizon too, HUGE MISTAKE!!
Elizabethtown, NC service went out around 7:30 this morning and I just got edge back on for interent about 4:30.. Called ATT and they said they were having issues with a tower, and that service should be on in like 15 minutes...Still cant make or recieve calls or text messages...
No AT&T service in Fayetteville or Ft Bragg area all day! Whats up AT&T, no messages about when it woill be restored. Maybe you can deduct a day of payment since we got no service?
I'm in the Fayetteville Area..... Nothing Since @ least 7am!
Greenville, NC here. Didn't know about this till I seen this post. Been working great all day.
Goldsboro NC and I still have nothing. I didnt get Time Warner back on until 6pm. So inconvenient. I think I should get some kind of compensation or credits from both companies.
Just got off the phone with AT&T and they stated service in the Pinehurst NC area should be restored within 2 hours. Don't hold your breathe on that one...
I live in jacksonville NC and my husband, son and my phone have been not working all day my iphone says no service at around 7:17 it started saying searching this is terrible
As of 7:20, Wilmington still down for my Samsung phone. My wife's IPhone is working great - voice, text, data. Talked to customer service and they said they have no idea what is happening. Showing full service on towers but yet no calls going through depending on your type of phone or service. I really believe they may be getting hacked or have ran out of bandwidth. Regardless - DEFINITELY CALL AT&T!!! I had my account credited $50. DON'T GET OFF THE PHONE UNTIL THEY CREDIT YOUR ACCOUNT!!! I had to talk to 2 different people, but I believe there is some language in your contract they may allow you to ask for EVEN MORE!! This sucked but $50 to not here from my stupid friends all day is GREAT!!
Had coverage in Havelock earlier today. No service most of the day at Emerald Isle. Have a Micro-cell at home and it has worked great at my house. All carriers have issues, it sometimes effects us and sometimes not, I use Sprint, Verizon and ATT but I have mostly AT&T. Still the most affordable and reliable.
I have been without service since this morning. I live in Tabor City (30 min from Myrtle Beach) and have talked with AT&T and they say it will be fixed within the next 24 hrs!! I have no service at all... Voice or data. #attfail
I'm in the Hubert area in NC but I work on Emerald Isle. I've not had service all day since about 7:45 this morning. Any updates on when this issue will be fixed?
So now it does not matter how you hold the phone. Wonder what the problem is?
I have At&t and it's been down for voice and data since around 7am this morning. Cannot get through to customer service. Never been down this long, have not heard anything other than what was on Raleigh News Channel. Hope they credit our bills this month for one less day of usage!
No service at all from 7 AM - 5 PM. Now only data-no phone service. I am in New Bern, NC.
No iPhone telephone service all day in Goldsboro. It works fine with WiFi.
I have a iPhone 3G, no service at all. Been relying on WiFi...AT&T hasn't said much, just that they are working on it. I was told that a power grid went down in Raleigh and it caused a bunch of trouble for AT&T and Time Warner Cable, my cable service just came back on a few hours ago.
3G and Edge back 100% in Greenville!!!
Still no voice or text service in Wilmington...If Greenville came back on, maybe we're in line North to South!
I just spoke with AT&T and they said a power surge/outage in Raleigh, NC knocked out 591 towers in NC/SC/TN/GA. They are aware and working to resolve it, but no word on when the towers will all be back up and working.
At emerald isle and no cell service all day. No incoming, outgoing, or texting. Am on vacation and this is only phone-thank god no emergencies. Hope AT&T has a way to refund a whole day lost of no service!!
Still no service in parts of Fayetteville nc--mine included.
I am in Wilmington, NC. Still no service, long day, hope we get a credit for this, Verizon will have fun with this one...
I am at Camp Lejeune havent has service all day... IT JUST CAME BACK...but i didnt get any old text messages that were sent when i didnt have service.. =(
Here at Pinehurst. Have not had service since 7am. Wife just left town today and I can not talk to her. Highly upset. When will the madness end???
Charleston,sc. No problems. Oh wait i switched to Verizon last week!
i talked to someone at at&t in jacksonville a few minutes ago and she said that she had heard about 2 hrs ago that it should be fixed shortly. now mine is working but my sister has at&t and her phone is right next to mine and its not working so idk. hopefully it'll be fixed soon.
Kinston, NC based At&T subscriber on iPhone platform...I'm on vacation in NYC with my daughter and we both can only make voice calls since 7AM ET to non AT&T cells. NO incoming calls at all. Texting between each other is sketchy and texts are popping up several hours after being sent. Spoke with my husband at home and he can't do squat with his phone except use WiFi services like Facebook and Twitter. Over 12 hours and still no fix?? I WILL be demanding a credit this month!!!
no cell phone service in NC Raleigh or Fayetteville. No answers from AT&T either.
Service back in surf city/holly ridge NC area
Service back in Hampstead!!
Folks Please...the 591 towers are not on the same power grid...there are more issues that we are being told about. I sit under a tower in Robbins, NC, no service and no contact from ATT.
Live in Atlanta and phone is down again. When someone calls me they say that it rings once then goes straightto voicemail. this was happening this morning when it said searching for service until about 11am. Then after 4pm it started again. Then worked shortly. Now it is 1130 and still nothing....
NC. Couldn't get 3G anywhere for quite sometime. Seems alright now..
Power surges or lightning strikes take out big switches that route traffic for hundreds of miles.
On for awhile early morning. Out again now.
Appears to be out again in downtown Atlanta as of 7/22/10 at 10:10 am.
Been out since yesterday afternoon and still out in Albany GA
This is getting strange. According to blogs, and news reports customers in the same area are without service, while others have service. AT&T is not saying the cause, or even a time for total fix. It would be nice to know the problem.
Hi, I live in New Jersey and my iPhone had almost no signal for data or calls yesterday. It was very upsetting and usual considering I have full signal all of the time. I haven't heard anything from AT&T but I sure did use Mark The Spot app every time I couldn't use my device.
July 20 apple to open new data center in Nc. July 21 no service for att&t in NC. Did apple use all the power in the area for a test?
I have had trouble at work today dialing long distance, tried to dial same number on iPhone and it went out. It appears it's AT&T Long distance and it's affecting our landline service. We are located right next to the North Carolina Line in Suffolk, VA
Oh, signal strength of on phone is normal. I can make local calls just not long distance... Same on the business landline. Had business rep in Tennessee tell me today his wife could not call his office and she uses Verizon. Must be a long distance network issue.
I live in Beaufort,NC.(Otway) Still no service this morning. Terroist activity? We would truly be in a scrape!
Ok. I can dial local and in state calls however I still can't make cross country LD calls and it appears that my office landline is having the same issues. I try to call AT&T Long Distance and have to dig through the maze of the automated system. Very frustrating!
Oh, I am in Virginia.
My out of state long distance is back! Both iPhone and landlines. I was reading that they had several fiber cables that were cut in the Gulf area. Might have been causing my issue here?
I and everyone else on att phone have been at 0 bars since Tuesday July 20, it's Thursday the 29 and still no phone service in Peachtree City, Ga. I suggest a bill adjustment would be in order, many are looking to drop att after this fiasco.
I'm in winston ga. phone lines are down and ATT closed at 11pm. I don't know what is going on but I don't like it.
Allentown PA phone has not worked since friday
It's also a problem in Michigan right now. Anything north of Bay City or north of even Cheboygan is having dropped calls or missed voicemails. I haven't been able to make or receive a call since 9:30am and its 3:30pm right now. I can only text. They say they are upgrading their 3G service on their towers(we don't get 3G service in MY area. Thinking bout switching to Verizon since they have no specific date when the towers will be back to normal.
In Franklin TN and no AT&T here since about 3:00. Can call some folks but not my kids!
Having trouble in Illinois as well for about the last 4 hours.
No service in Eagle Springs NC today at all
No service at all in Suffolk, VA 23437
No service in eastern ct.
I have been unable to place or recieve any calls, emails, txt messages since 9:30!
same here..Im finnaly able to make calls and sent texts but my incoming calls are going to VM..Im in Duluth
Btw I am in Roswell
Phone is down in parts of Atlanta- specifically Decatur,GA.
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