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Apple: We stopped supporting Carrier IQ with iOS 5

By , Thursday, Dec 1, 2011 at 6:21 pm
14

Apple has issued an official statement regarding Carrier IQ software running on the iPhone, noting that they've stopped supporting the logging software in iOS 5 and plan to remove it completely in a future software update.

We stopped supporting Carrier IQ with iOS 5 in most of our products and will remove it completely in a future software update. With any diagnostic data sent to Apple, customers must actively opt-in to share this information, and if they do, the data is sent in an anonymous and encrypted form and does not include any personal information. We never recorded keystrokes, messages or any other personal information for diagnostic data and have no plans to ever do so.

The recent uproar surrounding the intrusive tracking methods used in the logging software by Carrier IQ has gained the attention of Senator Al Franken, who has in turn demanded answers from the company on exactly what information is being logged and sent back to carriers.

"Consumers need to know that their safety and privacy are being protected by the companies they trust with their sensitive information,” said Sen. Franken. “The revelation that the locations and other sensitive data of millions of Americans are being secretly recorded and possibly transmitted is deeply troubling. This news underscores the need for Congress to act swiftly to protect the location information and private, sensitive information of consumers. But right now, Carrier IQ has a lot of questions to answer."

So although Apple has used Carrier IQ software on iOS version prior to iOS 5, they weren't using it as extensively as other Android smartphones. Adding the fact that they plan on fully wiping Carrier IQ code from iOS 5 in a future update will probably help put your remaining worries to rest, but you can turn the service off completely in the meantime by following these simple steps.

Source: AllThingsD, Al Franken

Andrew Wray

Andrew Wray is a Salt Lake City, Utah based writer who focuses on news, how-tos, and jailbreak. Andrew also enjoys running, spending time with his daughter, and jamming out on his guitar. He works in a management position for Unisys Technical Services, a subsidiary of Unisys Corporation.

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  1. MysterMeh says:

    well we all sorta knew this was going on ... that was why all the uproar was about back a while

  2. Anonymous says:

    Wait, I always kept that on, because I like supporting the developers and sending them crash reports and how I use the device so that they can better use it to improve my experience.

    The whole Carrier IQ issue confuses me, at least where  stands. Does  use this info, or does Carrier IQ?

    And if  plans to remove it in future iOSs, then are they still going to allow me to send them diagnostics and data?

    • Anonymous says:

      And when I say supporting the devs, in this case, I'm referring to . I send the third party app devs crash reports separately, obviously.

  3. They learned their lesson from privacy-gate [or whatever gate it was regarding the tracking in iOS 4]. Good move by Apple. Someone @ Apple got a nice pat on the back today. :-D

  4. Dan Carter says:

    Senator Al Frankin! What a joke!

  5. Anonymous says:

    @readers:disqus my co-worker's aunt made $233061 so far just working on the laptop for a few hours. Read more and get started by following "Online Income Solutions" on this site http://y.ahoo.it/OjyKK

  6. fastlane says:

    There ya go, Chicken Littles.

  7. Jerry says:

    And now we know how the carriers were able to detect who was tethering!

    • Mikrakis says:

      I doubt that this is how tethering was detected.

      Has anybody received a warning by at&t with ios 5 and selected not to send diagnostics?

  8. cardfan says:

    Story about nothing..

  9. iJ says:

    iPhone Android Government Controlled Spy Phones Deal with it or get a cheap phone CarrieriQ 4 the will.

  10. seangw says:

    They were using it, it was just disabled by default. You know if the company is being vague, that they know they crossed a line.

    Fortunately you can easily disable it: http://www.seangw.com/wordpress/index.php/2011/12/carrier-iq-disable-tracking-iphone/

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