Apple Issues Apple TV 3.0.1 Update to Fix Disappearing Content Bug

Apple TV 3.0

MacRumors is reporting that Apple has sent out an email alerting customers to an urgent Apple TV 3.0.1 update to address an issue involving disappearing content. I haven't received the email myself yet, nor am I home to check (and I stream all my content anyway), but in case any of you on Apple TV 3.0 are affected, here's the letter they posted:

Dear Customer,

If you've installed the Apple TV 3.0 software update, you should immediately update to version 3.0.1. This prevents content from temporarily disappearing until it is resynced.

To update your Apple TV software:

  1. Reboot your Apple TV (unplug the power cord and plug it back in)
  2. Select Settings > General from the main menu
  3. Select Update Software
  4. Select Download and Install

Note: Your Apple TV will conduct a restart, which is followed by the Apple logo and a status bar.

For more information, please refer to this article: http://support.apple.com/kb/TS3116

If you need further assistance with your Apple TV, contact AppleCare. Sincerely,

Apple TV Team

Let us know how it works for you!

Rene Ritchie

Editor-in-Chief of iMore, co-host of Iterate, Debug, ZEN and TECH, MacBreak Weekly. Cook, grappler, photon wrangler. Follow him on Twitter, App.net, Google+.

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There are 9 comments. Add yours.

The67beast says:

I got the email but haven't update yet.... I stream my content anyway.

MCB says:

I got the email (4 times!) and did what it said, and after the 3.0.1 update was applied, I see that all my Movies, TV Shows, Music, and Podcasts are gone. (Photos still there.) So I guess the bug had already bitten. I hope everything re-syncs OK, or I will be a pretty unhappy camper.

HungWell says:

I guess Apple doesn't bother with a beta testing program anymore.

Jo says:

And even so they make less mistakes than MS

Republicans = Douchbags. says:

@hungwell
Yup. Course the worlds biggest tech company doesnt beta test.

MCB says:

Well, all my content re-synced OK. Whew! I suppose if it hadn't we'd be hearing a lot more about his bug.

iPod Cable says:

Thank the lord , this bug was so irritating ! . Every time i logged in i would find all the content missing. Finally its perfect now Thanks apple !

Mange says:

I knew this would happend.
MADNESS! Iphone sends personel information to the developers of certain apps.
Click my name and check the full story.

chris says:

downloaded 3.0.1 and now can't connect to internet thro bt home hub