When Apple Maps debuted with iOS 6 in 2012, the service was riddled with issues such as inaccurate point-of-interest information, missing transit data and incorrect turn-by-turn directions. Tim Cook mentioned at the time that Apple would "keep working non-stop" to deliver a better user experience, and the results are now starting to show. In a statement to the Associated Press, Apple has mentioned that its mapping service is being used three times more than its "next leading competitor," which happens to be Google Maps:
Apple says its mapping service is now used more than three times as often as its next leading competitor on iPhones and iPads, with more than 5 billion map-related requests each week. Research firm comScore says Apple has a modest lead over Google on iPhones in the U.S., though comScore measures how many people use a service in a given month rather than how often.
Apple now gets data from more than 3,000 sources for business listings, traffic and other information. In adding transit, Apple sent teams to map out subway entrances and signs. That results in more precise walking directions, as stations can stretch for blocks and the center point used by some services isn't necessarily the closest.
The integration of third-party apps has aided in the turnaround, as has the ability to gather data from "more than 3,000 sources." Apple is now adding Transit data to the service, through which you can get a quick look at the public transportation options available in a city.
Source: Associated Press