Apple Officially Warns Against Jailbreaking

macbook_stop_jailbreak

Apple has finally gotten around to posting a support article based upon the dangers of hacking your iPhone via the process of jailbreaking. The list of possible side effects are indeed accurate, lets take a look at what is listed:

  • Device and application instability
  • Unreliable voice and data
  • Disruption of services
  • Compromised security
  • Shortened battery life
  • Inability to apply future software updates

The article is then ended with the warning that if you do jailbreak you run the risk of Apple denying you any type of service to your device if needed.

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blockquote>It is also important to note that unauthorized modification of the iPhone OS is a violation of the iPhone end-user license agreement and because of this, Apple may deny service for an iPhone or iPod touch that has installed any unauthorized software.

So everything mentioned here is 100% legitimate based upon what TiPb has seen with many users in our forums. That's not to say other users have not had issue free experiences when jailbreaking. Many users have zero issues, including myself.

In the end, if you are considering jailbreaking your device or already have - you should be well aware of the possible negative side effects this process may cause.

[Thanks to everyone who sent this in!]

Jeremy

Community editor. Tech enthusiast. All-around geek.

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There are 66 comments. Add yours.

Dyvim says:

No need to jailbreak- you can get all of the above just running iPhone OS 3.0!
They also forgot to warn about the risk of drug addiction and death.

Travis says:

It's funny that the post before this was 5 best reasons to jailbreak...

Jroxx says:

That's why I don't jailbreak.. And phonedog are saying that ppl that have a jailbreak iPhone that there going to have problems updateing the 3.1 update

Jeremy says:

@Travis, TiPb is not telling you should not jailbreak your iPhone nor are we telling you that you should... it's up to you to decide. At the same time you should be aware of all of the pros and cons.

Jeremy says:

@Jroxx - every time Apple puts out an update it will effect your jailbreak. It's been that way since day one.

Shane says:

Apple is a POS. When was the last time you bought a computer and was told that installing non pre-approved applications would void your warranty?

dev says:

The list of "possible" side effects? I could just as easily list "disrupting the moon's gravitational effect on tides" as a possible side effect. With the exception of the final item, all these effects listed are speculative, or at best supported anecdotally.
While Apple has every business reason to put forth such a list, and they should have no obligation to support jailbroken iPhones, I would exepct a site that purports to do independent journalism to call them on it, or at least do a bare modicum of analysis on the claims before declaring it "100% accurate."

Jeremy says:

@Dev - We have seen all of the side effects happen to one person or another. So based on first hand knowledge - The side effects listed are accurate. Again, not saying they will, but they can. We covered that pretty well in the article. TiPb is not opposed to the jailbreak process at all. It is a great community that we hope will keep gaining momentum. People just need to be aware of what could happen.

dev says:

First person == anecdotal.
If you covered it and do not wish even to summarize your own analysis, link to it.
Otherwise, it is simply uncritically repeating a press release, which unfortunately is all to common in all forms of media.

Allday314 says:

Really apple has some of you guys so scared of jailbreaking. Really all that stuff can happen, and does happen without it being jailbroken. If you have a problem restore the phone and then take it to the apple store. I love my iPhone and apple, but this is just BS. Jailbreak your phone you'll love it 10x's as much.

sting7k says:

Jailbreakers, how is your battery life?

Allday314 says:

Oh and jailbreaking is basically like having an Android phone but you don't hear google complaining. Apple is just saying this to have a hold on all it's consumers.

Allday314 says:

My battery life is fine no difference really, bit it depends on what I'm doing. I do have to charge my phone during the middle of the day, but I'm runnin backgrounder all day long so I can listen to pandora while at work.

JailbreakerSinceDay1 says:

My iPhone isn't complete w/o the jailbreak. My battery life seems to be same as normal. Apple should just allow people to do whatever they want to do with their phones. Cracked Apps, I do agree is an issue, but everything else is not illegal.

Jailbreaker says:

this isnt true. my jailbreak is fine. Free paid apps is awesome.

Dyvim says:

Free paid apps isn't awesome, it's stealing.

No says:

AFFECT. Not Effect. Get it right, or don't write.

iRoc says:

Look this article is a huge mound of steaming dung!
All these things that jailbroken iPhones suffer from are the exact reasons that lead me to jailbreak. I get much better battery life post jailbreak. Namely, because I can quickly and easily turn off the battery hogs with SBsettings.
If pirated apps were the real reason Apple has such a hatered for jailbreaking WHY does Apple prohibit app store slaves I mean devs to use any kind of app protection? I.e... Serials or personal registration. Oh because that would greatly reduce pirated apps and sink Apple's battle ship. Game over.
Jailbreaking allows the end user to close that 1984 backdoor that Apple and it's cohoarts insist stay unlocked.
Bad the iPhone blog for even trying to fool people that Apples not pulling your strings. Now dance little puppets dance.
I've made this comment how long till Apple has you delete this post too?! Cuz the iPhone blog has grown found of deleting whole posts that don't shine well for Apple

Erick says:

Let appe think they can tell me what to do, haha some of the dev team members or mr.shotlz will ALWAYS find a way around these minor request from apple. You'd think that if apple really wanted to stop jb's then they would put a much stronger effort. It m phone n I will do whatever the hell I feel like doing with it.

iRoc says:

Every single reason in that list In the support thread are also suffered by non jailbroken users! Every single one.
News flash Apple sets the ssh pasword to "alpine" that's why it's the same on all devices.
Don't be fooled people. Jailbreak and live free!

Earless puppy says:

@no
effect
get it right or don't correct

Steven says:

@dyvim your wrong. Most of the apps on cydia are free from the developer. Nothing is being stolen.
I feel that apple is against this due to they dont have control of what goes on the phone and some apps may push the iphone harder than apple likes. They put this list of things out there to scare people. I love the extra options i have being jailbroken. Its the only way to have an iphone IMHO.

mness says:

@No
we now know why you are not writing anything.
@iRoc
do you have any idea of what you just said? TiPb is not fooling anyone. when you jailbreak those things can happen. deal with it. not once did they say don't jailbreak or you should jailbreak.

ericg1840 says:

I jailbroke my 3g and my phone stopped vibrating I tried restoring it multiple times and it still didn't work. Even though Cydia wasn't on my phone my phone still had some jailbroken features and apple wouldn't service it

paanta says:

@No: Grammar police fail. Get it right, or don't write!

Dyvim says:

@Steven (24)- try reading #16: "Free PAID (emphasis mine) apps is awesome". Truly free apps are free, not paid. I took #16's comment to mean that getting free copies of apps that cost money via the App Store is awesome. And that's not awesome- it's theft (unless of course the developers themselves posted the copies to Cydia, but why would they do that for an app they're selling in the App Store?).

Martin says:

Did you guys know that there is an update to 3.01 for the SMS patch?

Eric says:

Jailbrakers should have a meeting in the dessert somewhere and then be bombed of the face of the earth. It's that simple.

icebike says:

Does this remind anyone of some of the early Microsoft FUD pieces concerning Linux?
Scare tactics and over blown risk statements hardly seem like the way to convince people not to Jailbreak.
APPLE: If you want us to stop Jailbreaking, catch up with the times and give us the operating system and features we want.

DDay says:

Good God, you guys take things so personally. I didn't see anywhere in the article where Apple said for people NOT to jailbreak. I did see a list telling you the dangers of it and I applaud them for doing so.

Aaroncmoses says:

Yeah,but we aren't naive either.C'mon read between the lines,apple didn't say it DIRCETLY,but we all know the reason they're stating all of this is to indirectly say DON'T JAILBREAK! Its not like they talked about the pros as well as the cons.Besides,saying "we may deny you service for jailbreaking your device" practically is saying DON'T JAILBREAK directly.We're not taking it personal,we just know Apple's intentions!

Thumper_uk says:

Apple are a joke some poor guy in holland who has a 3g had his car seat on fire because the iphone overheated , the phone was in standy no music or anything , apples reponse was its not our problem and we wont pay your costs of repair , same from the offical iphone seller t-mobile holland , so by them attacking jailbreakers is over the top , i dont want that crap looking black background and having to use the menu to switch the wifi on and off , winterboard and sbsettings do what you should be able to do, its time apple let you install these apps and the jailbreaking would be over and if the phone was simlockfree as well , its upto apple to make the iphone more flexable and not dictate what i can and cannot install.

Conasca says:

This is just scare tactics. Apple is obsessed with content control for profit reasons. Apple does not care about the people, they are not profiting from this. Look at how they used the video as a feature to sell us on their 3Gs when via jailbreaking it is obvious the 3G can do the same thing. They are simply afraid of the fact they can't control a community of people who know the phone can do more than Apple lets on, and pushes this phones capabilites. I wouldnt be surprised if Apple got some ideas from some of the jailbreak apps...
Communities like this must exist to keep companies like Apple in check and let them know we will not be spoon fed.
I also find Apple's threatening possible denial of service message to be obscene and unjust. If we bought the device then we own the device. So we should be able to do as we please with it.

Ken says:

Last I checked I purchased my phone with money I earned, Apple didn't give it to me. If I want to throw my phone in a river, run it over, drop it from the top of a building, or jailbreak it, I should be able to. Now if Apple let me borrow a phone, then I wouldn't jailbreak it, but I doubt that will ever happen.

Truth says:

The Iphone is nothing more that a overpriced feature phone without the jailbreak. Once Jailbroken it is a smart device.

fassy says:

@icebike
Yes, this document seems very reminiscent of the content on Microsoft's old "Get the Facts" site about Linux.

iRoc says:

@mness
what are you talking about? My 3G suffered from every single thing Apple lists on it's official anti jailbreaking support page, and those are the things that caused me to say, "well if this thing is going to constantly crash and has no battery life at all, and I'm going to have to lose all data doing a restore and set up as a new device ( since restoring from back up only brings the issues right back) I jailbroke.
Sorry to tell you, but you have no idea what you're talking about.
For those that claim jailbreak is only for stealing apps! You are 100% wrong. I have 0% cracked Apps. There are lots of people with jailbroken devices that DO NOT steal apps.
The Apple support page is full of lies, and when the iPhone blog reports on said aforementioned support page they should be MAN enough to at least call BS on those lies.
@ Eric your last name better not be Schmidt
but anyway your statement is ignorant at best. Just because you have Stockholm syndrome and feel the pervers need to make out with the boot holding your head under the waters surface is no excuss to be a jerk toward others that know better and know that jailbreaking allows them to have the best smartphone in existance.

Mystic says:

Can't stand the whining of many of the Jailbroken crowd. They're always throwing insults around, slagging off other people and generally coming across as a bunch of spoiled brats.

MRidgeway says:

Wow!! This sounds like the Republican scare tactics during election time.... Anyway, I jailbreak and my phone operates better than my co-worker who is not jailbroken. I also think someone at Apple is pissed off that goggle's recent google app went to cydia. Either way, it should be left up to the user to decide what they will put on their phone or not.

frog says:

I'm going to say the BIG thing people are missing is the "future software updates" thing. Since beta2 of 3.1, it's created some havoc updating previously jailbreaked devices. It's simply not letting them past the verifying part - and DFU mode doesn't help!

Bosey says:

Googles official Voice app did not go to Cydia. GV mobile went to Cydia after being booted off the AppStore. How can Apple kick out an app that Schiller approved himself when it first hit the AppStore?

Lithium says:

Apple, as much as I may love you and your devices, you can kiss my arse.
Sorry for the language, but it needed to be said.

Piper says:

I find it interesting that in all the threads discussing Jailbroken iPhones & all the B.S. about it's my phone and I'll do anything I want with it you folks seam to forget that while you did in fact buy your iPhone you did not (and can not) buy the software. What you have is a licensing agreement to "use" the software (OS) on you iPhone. It remains Apple's software and you are required to abide by the agreement you signed. Fair or not that's the way it is. If you don't like the deal you are free to take your business elsewhere. And Apple is not obligated to support software you have modified without there permission.

Distance says:

Why do so many if you have to throw your shit in the face of others? I guess most of you knew about Apples way of business before you bought your iPhone (assuming you own one). Apples decissions often prove accurate to quite slot of users. Otherwise the iPhone would not be a success. If you don't like apples ways around - deal with your anger somewhere else!
A Pre or BB maybe?

Andy says:

Yea I don't think ppl should jailbreak their iPhones... It's not worth it.

Wonderwebb says:

I totally agree please don't jailbreak lol
it's gonna ruin ya phone please please please don't do it
I don't want it to be a real big issue and apple to finally work out how to stop it
My jailbroken phone really sucks ! I wish I had never done it I really really do !
Mwah ha ha !

Steve Jobs says:

All you jailbreakers are cutting into my bottom line. Stop it now! Stop it!
Seriously though, f u apple. I paid my own hard-earned $$ for the product, I will do what I please with it. If I choose to make my iPhone smarter with things as SBSettings, Backgrounder, 5 icon dock, winterboard, etc, I will do so. No company is going to dictate how I use a product for which I paid money.
As another poster said, if Apple was loaning or freely giving the product to us, different story.
To another retard that keeps citing the EULA, fine. They give you the OS as a license. That should not stop them from servicing the hardware if the hardware is faulty. Granted, the software may cause strain on hardware (that is the excuse you get from them), in this case you busted it. Just like overclocking will fry your hardware if you don't know what you are doing, no company is going to give you a new motherboard because you are a tool. So far, jailbreaking has not caused any issues to the hardware (battery life is pristine here), so Apple's scare tactics are just that.
do whatever the heck you want with shit you pay money for. let the feds sort it out.

Mike says:

What a bunch of b.s. Jailbreaking does one thing and one thing only: it allows you to run applications Apple doesn't want you to run.
But why bother? Why pay money to a company that lies to you, charges you an arm and a leg, and tries to establish a monopoly? There are half a dozen other good smartphone platforms out there, without Apple's restrictions. Get one of those.

Corrina says:

I have a jailbroken phone and have free apps that were meant to be free and I paid for the ones that weren't. I'm not stealing from anyone, taking down cellular networks or breaking any laws. Last time I checked, I wasn't leasing my iPhone. I bought it and, therefore, OWN it. I will do with it whatever I please.
Just sayin'.

Gobucks says:

I jailbroke my iPhone because:
1. I want to choose how my phone looks - I like having my own pics as wall paper rather than a black background.
2. I want to record video on my 3g
3. I want to easily switch on or off 3g wifi etc
3. I want to try out some AppStore apps before paying a lot of money for them just to find they don't work as expected.
Funny thing is Apple could address all of these issues with no negative consequences and pretty much wipeout the jail breaking scene apart from unlocking which will always exist when there is network exclusivity.
Apple could easily address all of these issues

iRoc says:

Piper
though you will most likely never read this, I will say it anyway. The user agreement is not a legally binding contract! Here is why:The user agreement was writen for Apple by lawyers! An individual CAN NOT enter into a contract with a corporation that has lawyers when the individual does not have legal representation.
I am fully aware that user agreements are common place, but that does not make them legally binding. The user agreement is one sided and purposefully uses legalizees to confuse the layman and hide it's true intintions. As far as the LAW is concerned anyone with out any specific education in law is a layman. While the layman has to obey the law they are not expected to be able to comprehend it. Therefore a user agreement writen by lawyers for Apple is not legally binding to the end user that had no lawyer and has to click "I agree" to even use their property. Splitting hairs by saying it's for the use of the OS is clouding the subject. If Apple sold the device and there were other OS's the end user could use, then your statement could be valid. Though Apple wants to create and maintain a Monoploly!
Look Apple, Google, and Amazon are in bed. Search the wikis for Eric E. Schmidt, John Doerr, and Michael Moritz. You will notice they have some very dubious connections. There's even a scary connection that warrants a closer look, but gives a good reason for the CARs dot com user agreement.
Let me say it one last time a user agreement writen by lawyers or even just looked over by lawyers and then clicked/signed by the end user with no legal expertise and no legal representation is not a legally binding contract.

App McAppy says:

Apple is one of the elite businesses to go out of their way to sell beta products. Jailbreaks make the devices much more interesting and complete. I agree stealing apps is wrong and TheRottenApple will end it sooner or later. Instead of putting out a new version every year work with the public and create a complete iPhone & iTouch.

Jaredkaragen says:

@iRoc:
you couldn't be closer to the legally binding truth than anyone else!
Technically this could be applied to your 2 year service contract as well ;)

TexMac09 says:

I have jailbroken my phone and used ultrasn0w use my t-mobile SIM card, but after syncing my songs and contacts to the phone it went crazy on me and the screen doesn't get past the apple at start-up, then starts to look like a static screen with color, then shuts off.
Can I fix this? I use a mac.

Kande says:

I agree with iRoc. Most people I know have unlocked iPhones and still pay for apps. Its almost necessary to get it unlocked in order to take advantage of the technology that is there, but limited.

Eric says:

Mine is a 3g os 3.0 jailbroken. I also have NO SERVICE, purchased second hand. It's just another toy/gadget that I love. I use it daily for Skype ($60 a year for unlimited calls over wi-fi? hell yes.) use that with the jailbreak app backgrounder and you have a really great wifi phone. and the games are really good for it too. In respone to the piracy of app store apps, the only good apps that I can find that I actually like are free anyways so I just use the app store for those, anything thats paid I download first, try it out, THEN if I like it, I'll pay for it. Assassin's Creed is one of them. If there was a more functional(legal) method of demoing apps, I'd be doing that. I jailbreak to get the functionality that apple does not offer, and will not allow. Ability to download YouTube videos is one of them, as is having applications running in the background. With Skype it's a necessity. That, and I'm not about to have a corporation tell me what I can and cannot put on a computing device that I OWN.

Ricky says:

if apple does not want phones to be jailbroken then they should make the iphone be able to change its font colors and style and put back grounds behind the applications, and be able do a little customizing to make it more your phone,

John says:

I thinking of get my 4g iPodtouch jailbroken but my friends have jailbroken and he's iPone and his is really slow and over friend he has an ipod touch he cant get past the loading thing.I don't what my iPod touch

Addy says:

They must have used greenpoison... It's the worst... So there is no danger jail breaking ur iPod...

Nieghbor says:

@TexMac09 --- You have to put your iPhone into DFU mode and do a restore on iTunes. Look up on google how to do a DFU restore.

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