Apple refunding Breaking Bad final season passes with iTunes credit

When the final season episodes of Breaking Bad appeared on iTunes with a new season pass, and a new price, there were some customers who felt a little outraged. The final season of the hit AMC show has been split in two parts, and many thought that purchasing a pass for the first part would also entitle them to the final eight episodes airing this year. This wasn't the case, but now, in an email obtained by 9to5Mac Apple is informing customers of a refund:

Dear Customer, We apologize for any confusion the naming of “Season 5″ and “The Final Season” of Breaking Bad might have caused you. While the names of the seasons and episodes associated with them were not chosen by iTunes, we’d like to offer you “The Final Season” on us by providing you with the iTunes code below in the amount of $22.99. This credit can also be used for any other content on the iTunes Store. Thank you for your purchase.

The decision to split the series wasn't Apple's, but the decision to refund certainly is. Affected customers should look out for an email similar to that above, and a credit of $22.99 on their iTunes account. For everyone else, "The Final Season" episodes remain on sale in the iTunes Store at the same price as before.

Source: 9to5Mac

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Richard Devine

Senior Editor at iMore, part time racing driver, full time British guy

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Reader comments

Apple refunding Breaking Bad final season passes with iTunes credit

5 Comments

This is exact same thing happened to me with a South Park season pass several years ago. It was only a matter of time before Apple did the right thing. This is not the first time this has happened in the iTunes Store.

I received the credit this morning. While I appreciate it, I don't think Apple needed to do this. I knew all along that the seasons were split. Just looking at how much they were charging for the first 8 episodes made it obvious that the season pass only covered the first half of the season. Sad that people can't use common sense and instead bitch about something to force a company to issue credits when they didn't need to.

Sent from the iMore App

You are the exception - not the rule. You understand that the program provider, not Apple is/was to blame for the "split season"... common sense is an oxymoron... :)

i received my credit last night, i thought that i shouldn't have been changed but ponied up the cash anyway. glad they did the right thing and gave me a credit.

By all rights, Amazon should do the same for their customers, since they were also "duped" into thinking they were paying for the entire final season. I knew Apple would pony up because they had a lawsuit filed against them. I don't believe Amazon has been sued, but they shouldn't have to in order to do right by the consumer. Happy Apple gave credits to their customers for "Breaking Bad."