Ask PD: Fixing Email in 1.1.3

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Patrick writes in:

I updated to 1.1.3 and love it but now I am being asked for my email [...] all the time when I click on mail and it isn’t storing it.. also it isn’t storing the voicemail password.. can you help me out please so I don’t have to go back to 1.1.2

Eep. Looks like you're one of the many to experience weirdness with 1.1.3, my sincere condolences.

When it comes to fixing weird bugs like this I am personally fond of the brute force methodology. Plug in your iPhone and sync it up. Next step, make sure you have all your email sitting safely on your desktop email client. Then, in iTunes, click that scary "Restore" button under your iPhone's "Summary" settings. This will erase everything (including your music) and then you can re-sync it. I'd then recommend setting it up as a "fresh device" instead of telling it was the previous device. You should then be able to re-set everything up, from your music to your contact list to your email.

If you're not fond of the "brute force" method above, the other thing to try is to just delete that email account on your iPhone and re-set it up. As for your voicemail, well, I guess I'd try to do the same. Honestly, though, I'm going to pitch this one to the Phone different community.

Somebody have a better fix for Patrick that doesn't involve a full restore?

(p.s. This is not strictly related to your question, but I'd also recommend maybe switching your email away from your current address to Gmail or Yahoo. The benefit is that you will be able to use that even if you switch ISPs. Yahoo will give you instant push, Gmail will give you sweet sweet IMAP support)

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Dieter Bohn

Dieter Bohn is former editor-in-chief of Smartphone Experts, writing across iMore, Windows Phone Central, Android Central, and more. You can find him on Twitter (and everywhere else) @backlon.

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Reader comments

Ask PD: Fixing Email in 1.1.3


I'm guessing that the issue is occurring on a jailbroken 1.1.3 phone, as this has been a common issue with both the original Nate True jailbreak and the Dev Team's method. If so, there is an easy fix. Add both Big Boss sources to Installer - the first is Once that is added, you should see a package called Big Boss' Beta/ Experimental under Sources - add that one too. The under the Tweaks (1.1.3) category, you should see an item called 113 Mailfix - install that, and your mail passwords will stick.

Well I went back and looked for 1.1.3 mail fix and couldnt find it.. so................... I made the mistake of trying again to find out that the 1.1.3 soft upgrade was taken down.. so I started over and basically got my phone back to 1.1.2 jailbroke and working fine with 3rd part aps.. I then did this
1. Set Auto-Lock to "Never" in your settings to prevent the Phone from
locking and shutting down your connection.
2. This installer downloads a significant amount of data from Apple's
website. Be sure you have WiFi turned on so that you don't use your
mobile connection - or you'll be sitting there a while!
3. Be sure to perform this upgrade with the charge cable connected
1. Copy this entire distribution to / on your iPhone/iTouch
So you will have /update-prebinding-path.txt and so on
# scp -r ./* root@iphone:/
2. Run the script:
# sh
3. The device will perform an upgrade and reboot into 1.1.3
If something DOES go wrong, restore back to 1.1.2 / Jailbroken and try again.
IT hung up after about 1 hour so I just rebooted the phone and used iphuc command "cmd fsboot" to boot it and everything is working like a charm on 1.1.3 and it rocks but..............BUT... If I reboot the phone I have to enter iphuc and cmd fsboot to get it past the CD - Plug screen it wont just boot up.. but if i just simply shut the phone off by tapping the top button it comes back on with no problem.. so now I dont know what to do.. any help would be nice..