BlackBerry working on BBM fix following iOS 7.0.3 font fubar

BlackBerry working on BBM fix following iOS 7.0.3 font fubar

Stop me if this sounds implausible even for a Damon Lindloff movie, but right after BlackBerry finally shipped BlackBerry Messenger (BBM) for iOS on Monday, Apple's iOS 7.0.3 update broke it on Tuesday. Adam Zeis on CrackBerry:

The heat of the issue lies with the font that BBM uses, "HelveticaNeue-Italic", and the fact that it was removed in the 7.0.3 update. This is causing various issues within BBM on iOS and making it crash in certain scenarios.

BlackBerry is aware of the issue and working on a fix. Hopefully they ask for and get an expedited review and the updated gets posted at Facebook speed.

Meanwhile, BBM for iPhone will be unstable and annoying. Where exactly HelveticaNeue-Italic went is another question...

Source: CrackBerry

Rene Ritchie

Editor-in-Chief of iMore, co-host of Iterate, Debug, ZEN and TECH, MacBreak Weekly. Cook, grappler, photon wrangler. Follow him on Twitter, App.net, Google+.

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There are 41 comments. Add yours.

revtech says:

Nice move apple . . who removes fonts in a sub-release designed to fix bugs . . ?

Timelessblur says:

Hope it is a bug. It would be one where apple would need to rush to get a new build out. Should not take long to so it. Just add back in the missing font resource and recompile and the release.

carriv says:

Exactly my thoughts first!

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revtech says:

Sorry, bad day, home now, tie off, feet up, wishing I didn't post . . :/

ypwandrews says:

It won't let me get past the "holding your place in line" screen anyway, so not a big issue. I have a BlackBerry ID tied to my email, and I still can't get in. I got the email (finally this morning) and still nothing, so a missing font is the least of my worries.

scuebydue says:

Have you hard shut down the app? Then relaunch? I did, worked immediately.

ypwandrews says:

Hard shut down? Not sure what you mean, but I would love to learn. :)

scuebydue says:

So double click the home button. Close the app (force close, hard stop/close). The relaunch the app.

Beezzy says:

I get unlimited texts anyways and use Voxer if I need to message/talk to someone who doesn't have iMessage overseas, otherwise, domestically, its another app that I'll stop using in a few days.

luqman24 says:

Lol typical Apple low blow move. And it's great that Apple is intimidated by BBM that it will effect iMessage's usage in a major way. I'd be too if all or most of my customers ditched my messaging service for a competitor's.

iSRS says:

Yes. That is exactly what happened.

/s

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iSRS says:

removed because it is redundant. Teach me to try and edit in the iPhone app... :)

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iSRS says:

removed because it is redundant. Teach me to try and edit in the iPhone app... :)

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luqman24 says:

Yes because that would explain the timing of which they removed that font or that "bug".

hudss says:

The only thing Apple did deliberately..was put Blackberry out of business..

eatbear says:

And there's some kind of bug also because I can now download the app, although I own an iPod Touch 5th. But the app is useless, I can't use it. Probably because of that bug the article mentions. Maybe iPad Wifi only users can download it too.

luqman24 says:

I believe it's any iDevice running 7.0.3. So if u want to use it, I'd suggest against updating until blackberry releases a fix.

eatbear says:

But prior to the update, I couldn't download the app. If you see list of compatible devices, iPod touch isn't there.

M A T says:

this has to substantially boost the number of downloads for blackberry,
I have noticed this bug also applies to voice notes sent/ recieved

Elessar.cm says:

Wow, what an unfortunate coincidence...

stewm says:

The tinfoil hat industry must be rubbing their hands in glee today judging by some of the comments posted. LOL

qbnkelt says:

yup.....I've got a really good pattern and I mass produce them these days....would you like me to send you a care package???? :-D

theKHMERboy says:

Bbm needs to make video chat and soon!

HorseVu says:

Who the hell removes fonts? SMH

Revolver says:

^This.

I just got my iPhone family to get BBM and this. Hopefully they haven't updated to 7.0.3.

qbnkelt says:

Well you know...I updated last night and my BBM is working just fine this morning. So to the tin hatters....seriously need to take some chamomille tea and relax a bit.

revtech says:

Hey now q, we're going on faith that what was reported was actually true and accurate . . . So I'll put that one back on Mr. Zeis . . .

hudss says:

Just great..Now I can't chat with poor people..

carriv says:

You epitomize the word "hating" and "trolling" in all of your senseless comments. Do you have anything good to say? You're a waste of a scroll on my mouse...

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Gregz0r says:

'Fubar'.
Gotta love Tango And Cash.

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nogbor says:

BBM and iOS 7.0.3 working fine together here. Am I missing something?

theKHMERboy says:

Likewise... I don't have any problems with my bbm and I have updated the software last night

Kenjamin0925 says:

Whenever i send/receive picture, my bbm app crashes!

Philip Adene says:

I can't move past 'setting up BBM' stage. I have been stuck here for the past two days. It's just spinning endlessly. I would appreciate any solutions to this problem

tobias_i_d says:

BBM for iPhone still crashes whenever I try to receive / send pictures. I'm using iphone 4S with IOS 7.0.3

Joey_G_1975 says:

Still crashes with all the updates installed ... crashes whenever I hit contacts .... ahhhhhhhhh

Joey_G_1975 says:

Still crashes with all the updates installed ... crashes whenever I hit contacts .... ahhhhhhhhh

Joey_G_1975 says:

Still crashes with all the updates installed ... crashes whenever I hit contacts .... ahhhhhhhhh