Comixology forces password resets following unauthorized database access

Comixology requiring readers to reset passwords following unauthorized database access

While there doesn't seem to be any reason for panic here, popular online comics service comixology is requiring customers reset their passwords. That's following an unauthorized database access that exposed usernames, email addresses, and cryptographically protected passwords. Databases get hacked. It's just a fact of modern, online life. Comixology looks like they're doing everything right here, including beefing up security going forward. Here's the email comixology sent out:

Dear Comics Reader,

In the course of a recent review and upgrade of our security infrastructure, we determined that an unauthorized individual accessed a database of ours that contained usernames, email addresses, and cryptographically protected passwords.

Payment account information is not stored on our servers.

Even though we store our passwords in protected form, as a precautionary measure we are requiring all users to change their passwords on the comiXology platform and recommend that you promptly change your password on any other website where you use the same or a similar password. You can reset your comiXology.com password here.

We have taken additional steps to strengthen our security procedures and systems, and we will continue to implement improvements on an ongoing basis.

Please note that we will never ask you for personal or account information in an e-mail, so exercise caution if you receive emails that ask for personal information or direct you to a site where you are asked to provide personal information.

We apologize for the inconvenience. If you have any questions, please contact us by sending an email to support@comixology.com

Sincerely,

ComiXology

Rene Ritchie

Editor-in-Chief of iMore, co-host of Iterate, Debug, Review, Vector, and MacBreak Weekly podcasts. Cook, grappler, photon wrangler. Follow him on Twitter and Google+.

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Reader comments

Comixology forces password resets following unauthorized database access

3 Comments

This is starting to become a serious problem with so many sites being compromise with our confidential information. This is so unfortunate this keeps happen.

Sent from the iMore App

I guess in this day and age we can expect more problems like this to occur. The only issue I am having now is that the password reset site is not working. Hopefully they will get it fixed soon.