iTunes/App Store down?

iTunes/App Store down?

Looks like Apple is having some trouble with the iTunes and App Stores today, as tons of you are telling us you're getting that nasty little "could not complete request" error message above. Whether or not it has anything to do with the the ginormous new Data Center, or the coming iCloud, we don't know and can't tell you, but we're keeping an eye on things and will update as we get more info.

In the meantime, let us know if you're having the problem and, more importantly, when you get your access back!

Rene Ritchie

Editor-in-Chief of iMore, co-host of Iterate, Debug, ZEN and TECH, MacBreak Weekly. Cook, grappler, photon wrangler. Follow him on Twitter,, Google+.

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There are 60 comments. Add yours.

Jamess9046 says:

I installed a some apps about two hours ago now nothing won't let me log in back in updates wouldn't install it took you to the home screen the updates just stalled and cancelled.

Ethan S. says:

And this is just another plus to have a 64 gig iPhone, and not rely FULLY on cloud storage...

coltsbr says:

I would say it's down now. No apps downloading on any device at this time.

Jamess9046 says:

Neither would music or films on any of my devices it's down.

josh44#AC says:

Can't do anything! Restored iPhone thinking mine was the problem.

android rulezz says:

thats why android rulezzzz apples!

sure... says:

that must be why you're reading tipb...

Macboy74 says:

Huh I wasn't aware google had any similar service like itunes. O that's right they don't. Go to android central and troll there.

Jeff says:

That's why android users have to have spare battery in their pocket when it dies and download an app killer to save battery power lol

Huntaah says:

I just updated two apps and installed one new one on my iPhone 4 with no issues. Maybe this is a Mac/PC only problem?

chirmer says:

I'm not having any problems... just updated my iMovie and Foursquare with no problems.

andrew says:

this always to apple.. that is why im an android user now, im glad im not a follower anymore!

vertdesir says:

Error5002 also in Germany. Cannot do anything here. F***.

autochef says:

I was having problems for a while, but it is now up again.

Russ says:

I tried to purchase a song and it won't download

Lola says:

Here in Mexico the service is down.

JMIL says:

yep not updating of apps or purchasing at all

sam says:

its working again here in california

Brian says:

fubar'd for me too; was able to download some apps earlier, but, notta right now.

Ethan S. says:

You don't know how to use FUBAR properly. This is not that big of a deal. It's a minor inconvenience.

kirbini says:

iOS downlads were broken for at least an hour. Don't know when it started but it appears to be working again as of 2:08pm CDT.

jacemurray says:

I'm on a trip in Israel and it looks like it's back up now too. Just wish my wifi connection was a bit faster.

Mike says:

App store is back up. Just updates my iPhone apps from my

Gregz0r says:

Imagine if iTunes went the way of PSN...

Gregz0r says:

It seems to be back now. Either it was SkyNet becoming self-aware, or Jobs flicked the switch on the data centre.

JoBlow says:

one in the same!!!! HA

Mrjr says:

Back for me! 2:30 Central time.

roy says:

it's working now - Portugal

usmc says:

It's working fine here in TN

Alex says:

Mine seems to work 4.2.1.

calum86 says:

Apple has realised keynote pages and numbers on the iPhone app store!!!

cybrrble says:

Its back - came up this evening. But had to go in and reconfigure my account before I could D/L any updates.

jay says:

i had the same problem had to go update all fields in my account and it worked again

chirmer says:

The Mac App store is all messed up now... I try to download something and the button says "JS.DA.BUYBUTTON.INSTALL" instead of "Download" or whatever. Sheesh! This better mean something awesome is coming on Monday! :p

hilary says:

Just glad to know I wasn't the only one getting this error

Holahola says:

What is Js.dabuybutton.install ?

FionaR says:

Today is 11June and I can't even access the App Store - when I tap on the icon all I get is a blank grey screen. :-(

prob says:

friday june 10 and early am june 11 I can't access itunes to purchase anything

Agyboy666 says:

I can't access itunes AND I can't get my ipod off of the connect to itunes screen so my ipod is useless until they fix itunes D;

Yoshi10009 says:

Thursday, June 23rd. I'm having this error while i'm trying to purchase one song. I also tried purchasing a .99 cent app, and the same error message comes up. Aggravating.

Lroeh1305 says:

This is more then "just" annoying. Switching music providers is the answer.

Gedwardnelson says:

Today is July 12 and I can't access iTunes or the app store. This sucks!

Thew says:

I think the store might be down again.... lame

JesseGuajardo says:

I think they are preparing to release Lion tomorrow!

Mikemegyn says:

Changed password twice and still no access. Says we have entered incorrect information.

ivan says:

same problem (ERROR 5002) in spain now 11 march 2012 - 18:26 CET .. cannot download any movie

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