ZENandTECH 20: Communication

Georgia and Rene talk about Siri, and about human communication -- why it's important, what challenges we face, and how to become better at it. This is ZENandTECH!

Why is communication important?

The manner in which we interact with the world is so very important to who we are and how we feel about ourselves.

What's the difference between positive, neutral, and negative interactions?

  • Do you leave an interaction and think to yourself, how did I look, Did I look smart, did I win that argument, did I come off as witty and intelligent? That may lead to winning battles but losing the war.

  • Instead, consider how you left the other person, feeling validated, listened to, empowered?

How can I accomplish more in my personal interactions?

  • Set goals! Think backwards! What do you want from this interaction? Do you want the person to enjoy the time with you and want to spend more of it?

What steps should I take to make others feel better about my communications?

  1. Smile. (Appropriately!)
  2. Say the other persons name in conversation. (Sparingly!)
  3. Listen when they speak. (Don't just wait for you next turn to speak.)
  4. Compliment them. (Sincerely!)
  5. Ask questions about what interests them (Attentively!)
  6. Breathe.(Consistently!)
  7. Pause. (Judiciously!)

Help us help you!

Please help us out by recommending ZENandTECH to your family, friends, and co-workers! They're just as stressed as you are, help them out!

And if you haven't already, please leave us a rating and review in iTunes!, it really helps us reach and help more people!



You can reach all of us @ZENandTECH, via email at podcast@zenandtech.tv, or leave a comment below!

Thanks everyone, you're the best community on the web and we love having you with us!


While Georgia is a therapist, she's not YOUR therapist. Everything said or implied on this show is for informational and entertainment purposes only. And shouldn't be taken in any way as a replacement for proper, professional care.


Music is Peace on Earth by wellman.

ZENandTECH 13: Priority one

Have something to say about this story? Leave a comment! Need help with something else? Ask in our forums!

Rene Ritchie

EiC of iMore, EP of Mobile Nations, Apple analyst, co-host of Debug, Iterate, Vector, Review, and MacBreak Weekly podcasts. Cook, grappler, photon wrangler. Follow him on Twitter and Google+.

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Reader comments

ZENandTECH 20: Communication


Thank you very much!
I can't believe how effective this is, like an apple product, it just works!
Immediately after listening to the podcast I tried the 7 steps with a coworker that I usually avoid because of awkward conversations, it all went smooth and I even got company for lunch!
I would say the best tips are to say the person's name and to breath: breathing allowed me to relax, enjoy and to focus in the other 6 steps; the least effective was pausing but maybe it has to do with the way people here in México communicate with each other.
I sparsely do my homework, but seeing how effective this one was, I think I`m going to put myself up to date.
Keep up the good work.

The pause is only of you are unsure of what to say. Are angry or upset. We often rush ourselves and we don't have to.
So happy you enjoyed and so nice about lunch.

My English Composition stedunts could learn a lot from your article. This is an excellent example of how to format and write informational content. I think you're a talented writer.