Publishers can't fix iPad magazine app frustration
Justin Williams from Carpeaqua breaks down the egregiously horrible user experience involved in just trying to get an issue of GQ, Esquire, or Sports Illustrated magazine loaded on the iPad.
Reading magazines on the iPad is an exercise in frustration. Don’t let anyone tell you otherwise. As great a device and, more importantly, platform as Apple has created, magazine publishers have done nothing short of fumble the snap in their own end zone.
Williams provides a list of 10 things publishers can do to help improve things, and it's a good list but it doesn't address the core problem -- publishers are the wrong people to fix it.
The record labels didn't create iTunes. Apple did. The record companies still, to this day, over a decade later, don't understand the fundamentals of selling content in the digital age.
Jim Dalrymple of The Loop nails it:
The first rule of any business should be “don’t piss off your customers.” Many publishers are failing.
Imagine if, instead of iTunes we had the Warner Brothers app, the Harry Potter Movie app, the U2 app, and a myriad other, fragmented, experientially challenged, old-model ad festooned crapware.
It would be untenable. It is untenable.
Forget publishers. We need iMagazine.