Another Changewave Survey

Changewave-Oct

Changewave released information from their latest survey, and the iPhone is tops again. 2% of the 3654 people surveyed have iPhones. Of the people that have iPhones, 82% are "Very Satisfied," up 5% since the last survey in July and tops in the list. The only company with "Very Satisfied" ratings above 50% is RiM with the Blackberry series. Best yet, the iPhone is set to capture a bit more than 2% -- Changewave reports that a full 16% of all people surveyed intend to purchase an iPhone within the next 6 months. Quoth Tobin Smith, founder of Changewave:

There’s no longer any doubt about the staying power of the iPhone. The continuing embrace of the iPhone by the public is a stellar example of how a new product can forever alter its own playing field."

It's unfortunately kind of a high and low quote; he's right about the 'alter its own playing field' bit. But show me anyone who thought the iPhone was just going to go away.

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Another Changewave Survey

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I thought that was an important survey result for Apple. Apple's marketing hype and the Jobsian Reality Distortion Field only serve to make the sale. Customer satisfaction comes from real experience with the product, and Apple has hit another home run. Now if only they had picked a better carrier than AT&T!