Maps in iOS 6 facing user complaints, Apple says it will get better

Maps in iOS 6 facing user complaints, Apple says it will get better

Apple's recently released Maps app that replaces Google Maps in iOS 6 has gotten quite a bit of criticism in the 24 hours since it was released. Apple recently responded to these claims stating that "it will get better".

As of iOS 6, users no longer have the built-in Google Maps anymore but their own native Maps app that's powered by Tom Tom. While the Maps app adds new features such as Fly Over and voice navigation that integrates with Siri, many users have been finding the experience less than stellar.

Apple spokesperson, Trudy Miller, has responded on behalf of the company claiming that it will get better over time.

“Customers around the world are upgrading to iOS 6 with over 200 new features including Apple Maps, our first map service,” said spokeswoman Trudy Miller. “We are excited to offer this service with innovative new features like Flyover, turn-by-turn navigation, and Siri integration. We launched this new map service knowing it is a major initiative and that we are just getting started with it. Maps is a cloud-based solution and the more people use it, the better it will get. We appreciate all of the customer feedback and are working hard to make the customer experience even better.”

Siri was released as a beta but the Maps app was never released as such. While many understand Apple's desire to not depend on a competitor like Google, most users don't agree that it should come at the cost of the consumer. Apple does offer a way to report problems and add locations with Maps but is it enough?

What kind of issues are you experiencing with Maps? Would you prefer the older Google maps over the new iOS 6 version or do you think it truly will get better as more and more user data is fed into it?

Source: All Things D

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Allyson Kazmucha

Senior editor for iMore. I can take apart an iPhone in less than 6 minutes. I also like coffee and Harry Potter more than anyone really should.

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