uhura-roaming-charge

Let this serve as a warning to all readers about the dangers of unexpected international roaming charges. Heric Silva shares his experience and illustrates why you need to keep an eye on your iPhone while traveling overseas.

I recently went to Europe for 9 days. I used my iPhone over there and it seemed to work very well. I received my bill the other day and it was over $1200, yes $1200. When I had my Treo I usually get a bill for about $400 to $500 when I was in Europe. Now the problem is that the iPhone does not have anyway of controlling the amount of data you receive, unlike the treo where you can limit the amount of email data you download and giving you the option to download the rest if you like and letting you know the size prior to downloading it so you can see if it is worth the money. When I used my iPhone and press any of the applications that require updating to retrieve stock, weather, email or whatever it needs...you get hit really hard on the $ per KB international roaming charges. Also the email client does not store the downloaded/viewed emails it always has to pull them down from the web so even if I already looked at it it would download it again and incur roaming data charge!

This is a major flaw that will cost users a bundle. Why do they bother to give you 8GB of memory if they don't even use it for email storage and downloaded files. The iPhone is essentially an iPod with a phone and the phone portion is very limited.

I called AT&T to complain and they said "sorry these are all legitimate charges, give Apple a call." I have called them but I was on hold for about 45 minutes so I gave up and will try again. I think they should pay my bill, their poor design causes the users to incur unnecessary data charges.

This flaw should be made public and they should re-reimburse all users that have incurred these massive charges.