Steve Jobs, during the iPhone 4 press conference today, announced that despite very loud online and mainstream media attention being focused on iPhone antenna issues, only 0.55% of customers have complained to Apple, only 1.7% have returned their phones -- less than a third of the number who returned iPhone 3GS.
On dropped calls, Jobs admitted AT&T data is showing that iPhone 4 drops less than 1 call per hundred more than iPhone 3GS, but he thinks this is because iPhone 3GS owners already had iPhone 3G cases to use while iPhone 4 may have been used naked at first.
As part of Apple's iPhone 4 press conference today, CEO Steve Jobs took the opportunity to bring out a BlackBerry Bold 9700, HTC Droid Eric, and Samsung Omnia 2 and highlight each of those devices dropping from 4 to 1 or 0 bars as well.
Jobs also pointed out that the formulae used to calculate and display bars isn't standardized and everyone works out for themselves how they're going to do it. (As of iOS 4.0.1 Apple is now using AT&T's recommended formulae).
Lastly, he pointed out that Apple's highly visible black bar at the bottom left of the antenna array made the problem spot easier to find on iPhone 4.
Despite the ongoing iPhone 4 antenna issues, Apple just announced during their special press conference that they've sold 3 million iPhone 4 handsets in just 3 weeks. That's a huge number, especially in light of the recent publicity.
Speaking of which, while using comedy and humility to fess up to those same antenna issues, they also took the opportunity to show off the high ratings iPhone 4 has received -- including from Consumer Reports.
I had the pleasure earlier this morning to speak briefly about Apple's upcoming iPhone 4 press conference with Kirk Yuhnke of ABC15 news in Phoenix, AZ. Will Steve Jobs be there? What action will Apple take?
Will Steve Jobs be at the Apple iPhone 4 press conference tomorrow? If so, what will he say? We can't wait to find out either. If you're planning on following along, we invite you to join us for all the coverage, color, and commentary you've come to expect from TiPb.
We'll kick things off with live chat around 12:30pm ET, 9:30am PT, 5:30pm BST. Be there.
Apple's unprecedented iPhone 4 press conference is only a few hours away and so many questions remain unanswered. Will Steve Jobs even be there? Does he need to personally get in front of this or does he need to stay far away and let Phil Schiller and the engineers handle it?
iOS 4.1 beta comes with a newly re-designed Game Center preview. Game Center in its original form was present in all the iOS 4 betas but was removed from the general, public release. Previously all dark and blue and ovaly, that remains in the sign-up sections but the new Game Center has a background of billiard-table green and fonts -- well, that make Notes' Marker Felt seem restrained.
Consumer reports rates iPhone 4 best, but won't recommend. Mainstream media goes wild, Apple releases iOS 4.1 beta and announces a press conference, and antenna's everywhere hold their breath... Plus, apps!