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4 years ago

Updated: RIM responds to Apple over antennagate

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Updated: RIM responds to Apple over antennagate

Co-CEOs Mike Lazaridis and Jim Balsillie have released an official response from RIM to Apple's iPhone 4 press conference yesterday and Steve Jobs' demonstration of a BlackBerry Bold 9700 suffering from similar signal-drop when death-gripped:

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4 years ago

Nokia responds to Apple over antennagate

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Nokia responds to Apple over antennagate

official response from Nokia to Apple's iPhone 4 press conference yesterday, despite Steve Jobs not demonstrating a death-grip on a Nokia phone the way they did RIM's BlackBerry, HTC's Droid Eris, and Samsung's Omnia. Here's the full response:

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4 years ago

Even with a free bumper, Consumer Reports still doesn't recommend iPhone 4

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4 years ago

Apple iPhone 4 special press conference round up

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Apple iPhone 4 special press conference round up

Rounding up the news and views on Apple's iPhone 4 press conference

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4 years ago

The iPhone Antenna Song - Friday fun video

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The iPhone Antenna Song - Friday fun video

Apple held a press conference today to discuss the antenna issue on the iPhone 4. To open the conference, they showed a YouTube video titled "The iPhone Antenna Song".

Even though the song takes Apple's side, it's great to see Apple have a sense of humor about this whole mess and give a fan some spotlight. This song also takes a jab at certain blogs... -- maybe that's why Steve liked it so much?

Watch the video after the break!

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4 years ago

Apple posts iPhone 4 Antenna Press Conference Video, Antenna Information Page

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Apple posts iPhone 4 Antenna Press Conference Video, Antenna Information Page

That was fast! Apple has not only posted up the video of their iPhone 4 Antenna Press conference from earlier today (sadly, without the Q&A), they have also put up a dedicated page to discussion signal strength issues with the death grip:

On a mobile phone, signal loss typically occurs when your hand attenuates the most sensitive part of the antenna. In the photos and videos below, we demonstrate how different grips cause attenuation on many popular smartphones — including iPhone 4 and iPhone 3GS.

Say what you will about Apple PR, but when they decide to make a move, they move fast and make as big a splash as they can. Give it a watch and let us know: are you convinced?

Video after the break.

Antenna page; via Engadget

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4 years ago

Apple: No software fix for iPhone 4 antenna issues

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Apple: No software fix for iPhone 4 antenna issues

When asked during the iPhone 4 press conference if there would be a software fix for iPhone 4's antenna issues, Steve Jobs and Scott Forestall both said an emphatic (borderline hostile) "no".

While Apple offered apologies, facts and figures, demonstrations of other smartphones having the same issue, and free bumpers and cases to take care of their customers, they said no software fix was forthcoming:

Q (Josh, Engadget): NY Times says this might have a software fix, is this something that can be helped with software? Steve: We just spent the last hour going through how the iPhone 4 drops only 1 more call per hundred than the 3GS. … Go talk to the Times, because you guys talk to yourselves a lot, and they’re just making this stuff up.

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4 years ago

White iPhone coming late July, Canada, Australia, 15 other countries coming July 30

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White iPhone coming late July, Canada, Australia, 15 other countries coming July 30

Steve Jobs announced today during the iPhone 4 press conference that the white iPhone 4 will finally see the light of day -- in limited quantities -- by late July.

Also, Australia, Austria, Belgium, Canada (!), Denmark, Finland, Hong Kong, Ireland, Italy, Luxembourg, Netherlands, Norway, New Zealand, Singapore, South Korea, Sweden, and Switzerland will finally see iPhone 4 launching on Friday, July 30.

Anyone still waiting on white? Planning to line up for the international release?

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4 years ago

Apple refunding bumpers, giving free cases through Sept. 30

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Apple refunding bumpers, giving free cases through Sept. 30

During the iPhone 4 press conference, Steve Jobs said that while the iPhone 4 antenna issue isn't affecting all users, they care about every user, and so will providing free cases to everyone who bought an iPhone 4 through September 30, 2010.

If you already bought an Apple bumper case, you'll get a refund. If not, Apple can't make enough bumpers so they'll source other cases.

The procedure seems to be, if you bought a qualifying iPhone 4, you'll get a website link to go to, pick a case, and Apple will send it to you.

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4 years ago

Apple on iPhone 4 antenna: only 0.55% complained, 1.7% returns

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Apple on iPhone 4 antenna: only 0.55% complained, 1.7% returns

Steve Jobs, during the iPhone 4 press conference today, announced that despite very loud online and mainstream media attention being focused on iPhone antenna issues, only 0.55% of customers have complained to Apple, only 1.7% have returned their phones -- less than a third of the number who returned iPhone 3GS.

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