Sim City for Mac release sees multiple issues [Update: Now resolved]

Sim City finally made its long awaited debut on the Mac yesterday, and we all hoped that things would turn out a lot smoother than when our Windows counterparts started trying to play. Sadly, it seems that may not be the case, as several reports have been flying around the Internet suggesting that it may have been as much of a mess as the ill-fated Windows launch. From BBC News:

"Owners of Apple computers are reporting big problems with the Mac version of SimCity. Many who bought the game, released on 29 August, said it did not work correctly on either old or new Macs."

The EA forums were seeing big traffic from rightly disgruntled Mac gamers, and publishers Maxis issued the following statement to TUAW:

"There are a small number of players who have encountered issues with SimCity for Mac. Our live team is working individually with our players to resolve their issues and get them into the game as quickly as possible."

Seems like more than a small number, though we wouldn't expect a publisher of a major title such as this to come out and say anything otherwise. The Windows launch was pretty horrible, and sadly it seems the Mac release has followed suit. It's disappointing to say the least, especially when we're talking major game developers and publishers here, not some small-time indie release. Compared to the number of Windows gamers, those wanting to play on Mac would be relatively small, so somewhere there are some deep-seeded issues that need to be resolved.

If you've taken the plunge on Sim City for Mac, drop us a line in the comments with your own experience. Good, bad, indifferent, we'd love to hear how it's gone for you.

Update: According to a statement from EA, the installation issues faced have now been resolved:

"SimCity Mac installation issues have been fixed. My apologies to those who had trouble installing. Let us know how you like the game!"

All good for everyone now?

Source: BBC News, TUAW, EA

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Richard Devine

Senior Editor at iMore, part time racing driver, full time British guy

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Reader comments

Sim City for Mac release sees multiple issues [Update: Now resolved]


It's good for me. Game works smooth on low details (but with GeForce 320M it's hard to expect better graphics), it downloaded and installed without any problems (but I already had beta version of Origin client which EA advises to install). So far I encountered only two little bugs - there is no way to skip initial video and anty-aliasing option doesn't seem to work (I enabled it and edges still aren't smooth).

So if you ask me, Mac launch went way better than Windows one (I bought preorder and played on my PC so I know what was happening at that time). Servers work, download speed was good and game works quite well.

When I first tried at 13:00 eastern time, I couldn't start the game for the first 30 minutes but then it worked very well. Loading time was faster when changing between cities and it seems smoother than when I was playing with Parallels software. I played for 5 hours straight yesterday night.

Too bad. Another old favourite I won't bother with in its new reincarnation.

The whole point behind 'personal computers' (be they Mac, Windows or pocket device) was that a user had all of their programs and files on their own device and didn't just have a dumb terminal needing to rely on the vagaries of the connection to a distant mainframe. Now users are expected (even for games) to use their own bandwidth (that they are paying for) to connect to a 3rd Party mainframe - when it hasn't crashed - to operate a program that the user has bought - uh, sorry, leased.

Anyone see a problem with that?

Honestly, I feel like this is an antiquated notion of a computer where you want to pretend you're not connected when you really are. So much of what a computer does nowadays is online. Web browsing, email, reading newspapers/magazines, instant message, syncing files with dropbox, networked music programs, etc. True, the game didn't *have* to require connectivity but they chose to do it, likely because of perceived or real stealing of the game.

Oh that's exactly why they did it, despite the fact that there's plenty of evidence it isn't a deterrent. The only way online requirements keep people from pirating games is if they're multiplayer only (see: Diablo 3).

I've had an issue with the startup window (with an update) persisting onscreen. I could only find system acknowledgment of the app in Activity Monitor, but I could not force quit the process.
Have had to restart my iMac.

Sent from the iMore App

I just downloaded it (After having to make contact with their help team to simply order the game [kept getting an error message]...should have just taken that as a sign) and I try to launch the game and it crashes immediately! I restarted my computer, still crashed, I uninstalled the game, re-downloaded it and it still crashes. It bounces in my tool bar a handful of times and then closes out. I tried to turn off Origin In-Game, still crashes. I've been trying to find solutions but nothing seems to work.