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How to request a refund for an iTunes or App Store purchase

How to get a refund for iTunes or App Store purchases

If you experience a problem with music, movies, TV shows, books, or apps you purchase from iTunes or the App Store you can request a refund directly from Apple. You'll need to have a valid reason for the request—it's not meant to be a way to get free trials or short term use— but if you buy...
How to check if your Mac's songs are uploaded, matched, purchased, or Apple Music DRM-laden

How to check if your Mac's songs are uploaded, matched, purchased, or Apple Music DRM-laden

Can't figure out what Apple Music is doing to your songs on your Mac? Here's how to check. With Apple Music introducing a new form of DRM for its streaming catalog and songs you've re-downloaded from your library, it's easy to get nervous over which songs on your Mac are yours. Here's a quick...
How to turn off auto playing videos on Facebook

How to turn off auto playing videos on Facebook

Facebook makes it easy to embed video to share with friends and family, but that video can be obtrusive and annoying. Facebook's default status is to automatically play the video once it loads. I'd prefer it not to do that, because I don't like my attention — or my Mac's attention — getting...
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How to use the new portrait and landscape ratios in Instagram

How to use the new portrait and landscape ratios in Instagram

Break free from the square with Instagram's new tall and wide screen posting powers! For years any and all photos we've uploaded to Instagram have been forced into a 1:1 square aspect ratio. We've lost arms, heads, fronts, backs, tops, and bottoms, all to the crop. Well, no longer. Now Instagram...
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How to automatically post your Instagram photos as Twitter photos

I love sharing photos on Instagram, and 300 million other users feel the same, but I don't like the fact that my Twitter followers can't preview the images directly from my timeline. They need to click the Instagram link to view the photo. It used to work a couple of years ago, but Instagram has...
How to turn off auto-playing videos on Twitter

How to turn off auto-playing videos on Twitter

Assaulted by auto-play video on Twitter? Here's how to turn it off! Auto play video is a great way to boost engagement (and views!) but it can force disturbing and even offensive content on unsuspecting users and that's not okay. While auto-play should be opt-in you can opt out, and Twitter...
How to turn off auto playing videos on Facebook

How to turn off auto playing videos on Facebook

Facebook makes it easy to embed video to share with friends and family, but that video can be obtrusive and annoying. Facebook's default status is to automatically play the video once it loads. I'd prefer it not to do that, because I don't like my attention — or my Mac's attention — getting...
How to use Up Next in iTunes and the Music app

How to use Up Next in iTunes and the Music app

In the old days, if you were in the midst of a killer mix, but one track led you to want to mix in another song, you could either forget about it and keep going, or play the serendipitous song and kill your killer mix.  Apple's Up Next queue has put an end to that. Even if you're in the middle...
How to play music in iTunes and the Music app

How to play music in iTunes and the Music app

iTunes and the Music app offer a slew of controls for playing, shuffling, DJing, and queuing your music. Here's how you can get the most out of them. How to use the play controls on your Mac You can find your primary play controls along the top of the iTunes toolbar. Grouped to the left of the...
How to search Apple Music and your music library

How to search Apple Music and your music library

There's a new, universal search feature in both the Music app and iTunes 12.2 that can find songs, playlists, albums, and artists—whether they're locally-stored or available in Apple's online catalog. If you don't subscribe to Apple Music, you'll be able to search Apple Music radio stations and...
How to add music to iTunes 12.2

How to add music to iTunes 12.2

For some, the advent of Apple Music will mean their own personal collections will become small seas in the giant oceans of the full streaming catalog. For others, however, who don't want streaming, My Music is still the place or organize and enjoy your personally purchased or ripped music....
How to use playlists in iTunes and the Music app

How to use playlists in iTunes and the Music app

Playlists have always been the best way to group all the music you want to listen to together. With Apple's new Music app, you can not only create and manage playlists, you can give them distinctive and easy to recognize thumbnails, quickly add music to them, queue them to Up Next, and a lot...
Our Apple Music: The Ultimate Guide ebook is available now!

Our Apple Music: The Ultimate Guide ebook is available now!

We've put everything you need to know about Apple Music into our very first ebook. As you might know if you've been following along with iMore recently, we've written, oh, just a couple articles on Apple Music. In fact, for the last two months, we've been living, breathing, and writing about...

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