Is your Apple Watch being fussy? Here are a few ways to make it behave.
Whether it's an app on your Apple Watch or the Watch itself that's giving you some trouble, you don't have to panic: There are a few simple fixes you can employ to get your smartwatch back on the operational path in no time.
My Apple Watch is sluggish
If your Watch is behaving erratically, it may be in need of a restart. To restart your Watch, just follow these steps:
- Press and hold the side button until the three digital switches appear.
- Slide the Power Off switch to the right to turn off your Apple Watch.
- To restart the Watch once it's off, hold down the side button until you see the Apple logo.
If a Watch restart doesn't fix your problem, try restarting your iPhone, too.
- Hold the iPhone's On/Off button until you see the "slide to power off" switch.
- Slide the "slide to power off" switch to the right.
- To restart your iPhone, press and hold the On/Off button.
We also recommend checking the iPhone's Apple Watch app for any software updates you might have missed, as they generally solve bugs and improve performance.
- Open the Apple Watch app on your iPhone.
- Select the My Watch tab.
- Tap General > Software Update to check for updates.
My app is frozen
If an app on your Apple Watch stops scrolling, responding, or otherwise being interactive, it might have locked up. You can try fixing this problem a couple of ways:
- Press the Digital Crown to try and return to the Apple Watch home screen, then relaunch the app from that home screen.
- If that doesn't work, try a force quit: Press and hold the side button on your Apple Watch until the three digital switches appear, then press and hold the side button again.
My Apple Watch is frozen
If your Watch has locked up entirely, you can try either a traditional shutdown and restart or a force restart.
- Press and hold the side button to attempt to bring up the three digital switches.
- If that works, slide the Power Off switch to the right to turn off your Apple Watch, then press the side button again to turn it back on.
- If your Watch is still unresponsive, it's time for a force reboot: Simultaneously hold down the side button and the Digital Crown until you see the Apple logo (it may take up to ten seconds).
My Apple Watch isn't seeing my iPhone or my network
If your Apple Watch is sporting "disconnected" when you know by all rights it shouldn't, here are a few steps you can try:
- Make sure neither your iPhone nor your Apple Watch is in Airplane mode, and that your iPhone has Bluetooth turned on.
- Try toggling Bluetooth off and on from your iPhone.
- Restart your Apple Watch.
- Restart your iPhone.
My Apple Watch's battery is mysteriously draining
Is your Watch's battery dying too early in the day for your liking? We put together a few tips to get the most out of your smartwatch without compromising on functionality.
My Apple Watch is still malfunctioning after a restart
If you've tried all these fixes and still can't make your Watch work, it may be time to try an erase and restore. Your iPhone automatically backs up your Apple Watch in the background during daily use, so you shouldn't lose any data during the restore.
- Open the Settings app on your Apple Watch.
- Tap General > Reset.
- Select Erase All Content and Settings.
- On your iPhone, open the Apple Watch app.
- Tap Start Pairing.
- Frame your Apple Watch's screen in the yellow box to pair it. If it doesn't work, you can tap the text at the bottom of the screen to Pair Manually.
- Tap on Restore from Backup once your watch has been successfully paired to your iPhone.
- Select the backup you'd like to restore from.
If, after a back up and restore, you're still having problems, it may be time to visit an Apple Store. You can make an appointment for your Watch on the Apple Retail website.
Run into an issue we didn't address here? Ping us in the comments or on our iMore forums and we'll try to take a crack at it.