iPhone Sync Busted on Windows 7 with Intel P55 Chipset
For the past six weeks, complaints from users running this trifecta of pain have been clogging a thread on Apple's discussion board. The posts report that - in most cases - iTunes 9 for Windows will recognize the iPhone, but when a sync is attempted, users are greeted with a cryptic "error 0xE8000065" - an iPhone-connection failure notification.
While not the oldest or most common chipset, and thus not likely to affect a huge swathe of users, those with problems just want them fixed. Microsoft is doing their... um... investigating:
Microsoft has not seen this particular question posed in the Microsoft Answers for Windows 7 community forum, nor in any of our call centers. We reviewed the issue raised on the Apple Discussion Board and are currently investigating. If we determine this to be a problem specific to Windows 7, we will post an update on the Microsoft Answers site."
In the mean time, here's what's worked for some:
- A USB port on a USB card not part of the P55
- deleting the iPodDevices.xml file from C:\Users username\AppData\Local\Apple Computer\iTunes
- disabling Bonjour
- turning on C-state capability in BIOS
If you're having this problem, and if any of these or other fixes work for you, let us know!