In response to customer feedback concerning TextExpander's recent switch to subscription pricing for all users, developer Smile has announced some changes intended to ease the transition for past customers.
Perhaps the biggest the is the extension of discounted pricing for prior TextExpander users. When the switch to subscription pricing was announced, Smile said that those who purchased a past version of TextExpander would get a 50% discount on the first year. The developer now says that that discount will be extended indefinitely for Life Hacker (individual plan) customers. From Smile:
We will apply a lifetime discount of 50% off the Life Hacker pricing to customers of any past version of TextExpander. That amounts to just US $20 per year. In our initial rollout, we offered the discount for the first year only, and that was a mistake. We value our long-term customers, and it's important for us to demonstrate that in our actions. Thanks for bearing with us as we sorted this out.
(To those who've already purchased an annual upgrade plan, we'll apply two months of credit to make up the difference. Please give us a few days for this to be reflected in your account.)
In addition, Smile says that it will continue to sell and support TextExpander 5 for OS X and TextExpander 3 + Keyboard for iPhone and iPad for those who want Dropbox and iCloud syncing or don't want to pay a subscription.
- TextExpander for Mac - Download Now
- TextExpander for iPhone and iPad - Download Now
Reader comments
Past TextExpander customers get lifetime subscription discount following backlash
Too late. I already set things up in apple's native feature and found out that I really never needed textexpander in the first place. It was a nice tool to have so never thought twice about upgrading but once I thought they were forcing subscriptions on me I just copied all of my shortcuts into apple option and it works just fine for me.
Now that's more like it. It makes much more sense. It also convinces me to upgrade.
Doesn't the keyboard text replacement work the same?
Sent from the iMore App
Continuing to sell and support both "TextExpander 5" for OS X and "TextExpander 3 + Keyboard" for iPhone and iPad is the most important news in Smile's turn-around statement.
This is especially important for those who are concerned that TextExpander 6 stores snippets unencrypted on a server on the Internet. A prime target for hackers looking for bulk loads of phishing and social engineering information.
It is a bit late for me as well. I have found the native text replacement on the iPhone is really good, and no faffing about with switching keyboards.
On the mac --> Keyboard Maestro.
Not good enough. I'm not going to pay them to disable my existing sync with Dropbox.