Sprint says no to throttling, still offering "true" unlimited data

After Dow Jones misconstrued some comments by Sprint CEO Dan Hesse, Sprint has come out with an official statement saying they do not throttle regular subscribers under their unlimited data plans.

Reports that Sprint throttles the top one percent of data users are false. Here are the facts:

  • Sprint does not throttle any postpaid phone data users for on-network or off-network usage. Sprint is the only national carrier offering smartphone users truly unlimited data with no throttling, metering or overages while on the Sprint network.

  • Sprint does have terms and conditions which prohibit certain types of data use that may impair other customers' usage or harm or interfere with the network. At yesterday’s investor conference, Sprint CEO Dan Hesse was referring to Sprint’s right to terminate service of data abusers who violate Sprint’s terms and conditions. Customers who abuse our network by violating the terms and conditions will be contacted by Sprint in an effort to have the customer change their usage to comply with their subscriber agreement. Customers who do not change their usage and remain in violation of the terms and conditions may be subject to actions reserved by Sprint, including but not limited to termination. Consistent with our advertising, engaging in such uses will not result in throttling for customers on unlimited data-included plans for phones.

So, there you have it. Sprint doesn't throttle regular paying subscribers under their unlimited plan, including those with the iPhone 4 and iPhone 4S. They do, however, throttle the top 1 percent of heavy data users under their roaming agreements with carrier partners (such as Verizon).

Source: Sprint

Andrew Wray

Andrew Wray is a Salt Lake City, Utah based writer who focuses on news, how-tos, and jailbreak. Andrew also enjoys running, spending time with his daughter, and jamming out on his guitar. He works in a management position for Unisys Technical Services, a subsidiary of Unisys Corporation.

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Reader comments

Sprint says no to throttling, still offering "true" unlimited data

30 Comments

sprint needs to work on it's data.
my last three speed tests in Los Angeles:
.18 mbps download, .22 mps upload, ping 210 ms
.09 down, .14 up, ping 197 ms
.00 down, .11 up, 261 ping.
Seriously .00 download?
That's horribly unacceptable. i like the price but if i wasn't on wifi or was a person reliant on data i'd be more annoyed then i am. They really need to like double capacity in L.A.

How. Can u tell the if sprint is throttling or not? Their network is so slow, my. Rother unlock iPhone on t-mobile edge load we pages faster than my iPhone 4s on sprint. I was so embarass, and he beat my iPhone 4 s more than once. My speed test reading is, 0.23 Mbps down and 0.09 up. Sprint is garbage.

Do you even read what you copy from other sources? It says Sprint does not throttle data on or off network. No where in the statement does it say anything about the top 1%. It does, however, mention what happens to users who abuse the system.

I did not read their terms and conditions, but what do they mean abuse? 100GB, 10GB, 3GB? If it's truely unlimited, I should be able to use 1TB and nothing should happen.

Exactly. How can someone "abuse" an unlimited data plan unless unlimited means something other than unlimited?

They both seem very great phones, in my onpiion, I like the Pre better (based on what I have seen so far). I would prefer a larger keyboard that slides sideways, but I guess having it slide down would allow the microphone to be close to the mouth for better sound. Palm has really been letting me down for a while, I didn't even expect this phone. I figured all of their software engineers had left, but I guess not, or they have new ones. Either way, the phone looks promising.

jeasus you guys are so critical. it is roaming data, have you ever tried surfing on roaming? its painful no matter what carrier you use.
like any carrier there is fine print, sprint has any mobile anytime but if you call a cell on roaming it comes off your minutes and its not unlimited.
att throttled their unlimited users evrn though they said they would stay truly unlimited.
grow up people these companies are only out to screw customers to get your money, they dont care what you think.

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