Apology

UK network O2 apologizes for disclosing phone numbers to websites

Earlier today, we posted a report from TNW that showed UK carrier O2, had been transmitting phone numbers to every website visited via their 2G or 3G network.

After the backlash on Twitter, O2 acknowledged and fixed the issue at 2pm GMT today, followed by an apology on their blog, including a Q&A to explain exactly what happened and who was affected.

More →

-
loading...
-
loading...
-
loading...
-
loading...

Amazon's Jeff Bezos Apologizes to Kindle (and iPhone Kindle App) Users

In reference to last week's news that Amazon pulled copies unlicensed copies of 1984 and Animal Farm off users' Kindles and iPhone Kindle apps, Jeff Bezos proves that sometimes the buck still stops at the top:

More →

0
loading...
0
loading...
0
loading...
0
loading...

MobileMe Says Sorry About 'Push', Gives 30 Free Days

Vindication! Well, kind of. Our MobileMe is still having problems but at least Apple admits that the transition from .Mac to MobileMe was "rocky" by sending an e-mail/apology letter to all MobileMe users. Billed as Exchange for the rest of us, MobileMe is still having problems with syncing, calendar, duplicate messages, etc. Not quite that Blackberry killer we envisioned.

Also, Apple will stop using the word push to describe MobileMe until syncing is "near-instant" on Mac and PCs like it is for the iPhone and Web Apps. Not that "15 minute" version of push it currently is. Either way, Apple is begging (read: bribing) for your forgiveness with a free 30 day extension to all current subscribers.

It's good to see Apple admit mistake and take care of their customers, but I'm fairly certain most of us would have rather had a product that 'just works'. Unreliability, problems, and false promises are for the folks over in Redmond, this is supposed to be Apple right?

Thanks for the tip Cherryhead25!

Read on for MobileMe's full apology letter!

More →

0
loading...
0
loading...
0
loading...
0
loading...