iMore » bezos http://www.imore.com More of everything iPhone and iPad Fri, 10 Feb 2012 20:06:28 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Amazon’s Jeff Bezos Apologizes to Kindle (and iPhone Kindle App) Users http://www.imore.com/2009/07/24/amazons-jeff-bezos-apologizes-kindle-users/ http://www.imore.com/2009/07/24/amazons-jeff-bezos-apologizes-kindle-users/#comments Fri, 24 Jul 2009 11:29:06 +0000 Rene Ritchie http://www.theiphoneblog.com/?p=10152 Amazon pulled copies unlicensed copies of 1984 and Animal Farm off users’ Kindles and iPhone Kindle apps, Jeff Bezos proves that sometimes]]> iphone-kindle-apology

In reference to last week’s news that Amazon pulled copies unlicensed copies of 1984 and Animal Farm off users’ Kindles and iPhone Kindle apps, Jeff Bezos proves that sometimes the buck still stops at the top:

This is an apology for the way we previously handled illegally sold copies of 1984 and other novels on Kindle. Our “solution” to the problem was stupid, thoughtless, and painfully out of line with our principles. It is wholly self-inflicted, and we deserve the criticism we’ve received. We will use the scar tissue from this painful mistake to help make better decisions going forward, ones that match our mission.

With deep apology to our customers,

Jeff Bezos
Founder & CEO
Amazon.com

Nice.

]]> http://www.imore.com/2009/07/24/amazons-jeff-bezos-apologizes-kindle-users/feed/ 3