Everything customer satisfaction
ChangeWave has come out with a new survey polling customer satisfaction among new iPhone 4S owners, showing an overwhelming 96% satisfaction rating and propelling the iPhone 4S into “nosebleed territory”.
Despite growing competition as new tablets begin to enter the market, Apple’s iPad is still king when it comes to consumer demand and customer satisfaction according to a recent ChangeWave
In a recent survey by Consumer Reports, US iPhone exclusive carrier AT&T ranked the worst in a whopping 8 out of 9 categories. The survey took into account the top
Apple’s iPhone 4 topped the charts in customer satisfaction again with 8 out of 10 users being very satisfied with their smartphone device. From ChangeWave:
As we’ve consistently seen
iPad owners seem to be loving their devices, according to the American Customer Satisfaction Index. Overall consumer satisfaction with personal computers has grown 4% since last year putting people’s overall
It is safe to say that it will be a while before AT&T wins any awards for their customer satisfaction. AT&T has come in last place in a Consumer Reports
Apple’s iPhone has hit 30% marketshare in the US, according to ChangeWave. When laying out the current players, 4,225 consumers were surveyed, 39% of whom owned smartphones, and of those
With 82% of iPhone 3GS users claiming they’re “very satisfied” and 17% claiming they’re “somewhat” satisfied, we don’t need Leanna to do the math — that’s 99% pure satisfaction
Customers like the iPhone. They really do. According to J.D. Power:
Among residential smartphone owners, key factors are ease of operation (30%); operating system (22%); features (21%); physical design
Apple, via Medallia, is sending out customer satisfaction surveys:
Thank you for your purchase of the Apple iPhone 3G. We would like to ask you a few questions about your
