Everything customer satisfaction
Just in case we needed any more convincing that people love their iPhones, the American Customer Satisfaction Index has found through recent surveys that Apple's smartphones are leaving customers the happiest. The iPhone scored 83 on their system, compared to to Nokia, LG and HTC who are all tied at 75.
Surprise! Everyone loves their iPhones. J.D. Power and Associates have just announced the results of their annual smartphone customer satisfaction survey, and like usual, Apple's iPhone has topped the list. On a 1,000-point scale, spanning criteria of performance, ease of operation, physical design, and features, Apple scored 839.
While we've had our own survey about the supposed excess heat coming from the new third-generation iPad, ChangeWave has done their own, and largely agreed with our results. After polling 200 owners, ChangeWave found that 89% didn't have any "warmgate" problems whatsoever.
ChangeWave has come out with a new survey polling customer satisfaction among new iPhone 4S owners, showing an overwhelming 96% satisfaction rating and propelling the iPhone 4S into "nosebleed territory".
Despite growing competition as new tablets begin to enter the market, Apple's iPad is still king when it comes to consumer demand and customer satisfaction according to a recent ChangeWave
In a recent survey by Consumer Reports, US iPhone exclusive carrier AT&T ranked the worst in a whopping 8 out of 9 categories. The survey took into account the top
Apple's iPhone 4 topped the charts in customer satisfaction again with 8 out of 10 users being very satisfied with their smartphone device. From ChangeWave:
As we’ve consistently seen
iPad owners seem to be loving their devices, according to the American Customer Satisfaction Index. Overall consumer satisfaction with personal computers has grown 4% since last year putting people's overall
It is safe to say that it will be a while before AT&T wins any awards for their customer satisfaction. AT&T has come in last place in a Consumer Reports
Apple's iPhone has hit 30% marketshare in the US, according to ChangeWave. When laying out the current players, 4,225 consumers were surveyed, 39% of whom owned smartphones, and of those
