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Everything customer service

Apple revises iPhone warranty and return policy in South Korea

By , Wednesday, Sep 14, 2011
14

Apple will be revising their iPhone warranty and return policy in South Korea due to customers that were unhappy about their current return policy. If a customer receives a defective

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Wife said no to iPad 2… but Apple said yes!

By , Monday, Mar 21, 2011
73

In the post-it note duel of “Wife said no” and “Apple said yes”, any guesses as to which yellow sticky turned out on top? That’s right, Apple’s fantastic customer service

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AT&T Turns iPhone Exchange Into Customer Nightmare?

By , Tuesday, Jul 15, 2008
6

If Casey saw some bad experiences at the Apple Store, these poor people’s experience can only be described as horrendous. Short version? Lady gets defective iPhone 3G, brings it back

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