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	<title>iMore &#187; epic fail</title>
	<atom:link href="http://www.imore.com/tag/epic-fail/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.imore.com</link>
	<description>More of everything iPhone and iPad</description>
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		<title>Vote now for Epic Fail of the year [2011 TiPb Awards]</title>
		<link>http://www.imore.com/2011/12/12/vote-epic-fail-year-2011-tipb-awards/</link>
		<comments>http://www.imore.com/2011/12/12/vote-epic-fail-year-2011-tipb-awards/#comments</comments>
		<pubDate>Mon, 12 Dec 2011 16:51:42 +0000</pubDate>
		<dc:creator>Rene Ritchie</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[iMore Asks]]></category>
		<category><![CDATA[iMore Awards]]></category>
		<category><![CDATA[Poll]]></category>
		<category><![CDATA[2011 tipb awards]]></category>
		<category><![CDATA[apple tv 3]]></category>
		<category><![CDATA[carrier iq]]></category>
		<category><![CDATA[epic fail]]></category>
		<category><![CDATA[fail]]></category>
		<category><![CDATA[iphone 5]]></category>
		<category><![CDATA[ipod touch 5]]></category>
		<category><![CDATA[lodsys]]></category>
		<category><![CDATA[patents]]></category>

		<guid isPermaLink="false">http://www.tipb.com/?p=86604</guid>
		<description><![CDATA[<a href="http://polldaddy.com/poll/5752987/">TiPb Awards: Epic fail of the year</a>It seems as though there was an embarrassment of embarrassments to choose from this year. Apple chose not to release new <a href="http://www.imore.com/ipod-touch">iPod touch</a>]]></description>
			<content:encoded><![CDATA[<p><div class="spaceleft"><script type="text/javascript" charset="utf-8" src="http://static.polldaddy.com/p/5752987.js"></script>
<noscript><a href="http://polldaddy.com/poll/5752987/">TiPb Awards: Epic fail of the year</a></noscript></div>It seems as though there was an embarrassment of embarrassments to choose from this year. Apple chose not to release new <a href="http://www.imore.com/ipod-touch">iPod touch</a> or <a href="http://www.imore.com/apple-tv">Apple TV</a> (so far) hardware this year. Granted neither has much competition but Apple&#8217;s mantra has always been to compete with themselves. Likewise the <a href="http://www.imore.com/iphone-4s">iPhone 4S</a> didn&#8217;t get a redesign, bigger screen, LTE etc. even as competing devices have seriously upped the handset game.</p>

<p>Privacy also took a swift, hard roshambo in the rights this year as everything from Apple&#8217;s <a href="http://www.imore.com/tag/location-data/">poorly coded location recording system</a> to Google, Facebook, and Twitter being forced into decade, or double decade privacy oversight, to lack of disclosure surrounding <a href="http://www.imore.com/tag/carrier-iq">Carrier IQ</a> making headline. On the flip side, the media earned more than their usual share of fail points for once again never missing a chance to linkbait and headline grab at Apple&#8217;s expense. </p>

<p><a href="http://www.imore.com/tag/netflix">Netflix</a> decided to take one the most successful, most loved brands in modern media and jack up the prices without proper PR, then split the company into Qwikster, then not split the company, then&#8230; we got lost. Instead of making streaming more solid and reliable &#8212; and available internationally &#8212; they spun in circles. <a href="http://www.imore.com/tag/twitter">Twitter</a> likewise decided that poor communications, creating unease and distrust among developers, the #dickbar, and now the #dickapp re-design, and generally putting their user base last is something they&#8217;re now big enough not to have to care about.</p>

<p>And then there were the <a href="http://www.imore.com/tag/patents">patent problems</a> &#8212; Apple and Android makers suing each other, <a href="http://www.imore.com/tag/lodsys">Lodsys</a> suing independent developers, and generally everyone taking the tools of innovation and wielding them for consternation. </p>

<p>Vote up top and tell us why you voted they way you did in the comments! These are <em>your</em> awards, so get to it!</p>

<ul>
<li><a href="http://www.imore.com/tag/2011-tipb-awards">See all 2011 TiPb Readers&#8217; Choice Award polls</a></li>
</ul>

<p><span id="more-86604"></span></p>

<p><img src="http://cdn.imore.com/images/stories//2011/12/patent_troll.jpg" alt="" title="patent_troll" width="560" height="236" class="aligncenter size-full wp-image-86434" /></p>
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		<slash:comments>31</slash:comments>
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		<item>
		<title>Busted Palm Online Service Reminds Us Again to Backup, Backup, Backup</title>
		<link>http://www.imore.com/2009/11/27/busted-palm-online-service-remind-backup-backup-backup/</link>
		<comments>http://www.imore.com/2009/11/27/busted-palm-online-service-remind-backup-backup-backup/#comments</comments>
		<pubDate>Sat, 28 Nov 2009 00:15:45 +0000</pubDate>
		<dc:creator>Rene Ritchie</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[backup]]></category>
		<category><![CDATA[cautionary tales]]></category>
		<category><![CDATA[epic fail]]></category>
		<category><![CDATA[palm]]></category>

		<guid isPermaLink="false">http://www.theiphoneblog.com/?p=15890</guid>
		<description><![CDATA[Palm recently <a href="http://www.precentral.net/palm-profiles-suffering-major-backup-failures">had a problem with online profiles</a>, and following on the infamous <a href="http://www.imore.com/2009/10/10/tmobile-warns-sidekick-data-lost-timely-backup-reminder/">Sidekick failure</a>, it becomes yet another cautionary tale and reminder for us all &#8212; backup,]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.imore.com/images/stories/2009/11/pre-smoke.jpg" alt="pre-smoke" title="pre-smoke" width="200" height="361" class="aligncenter size-full wp-image-15891" /></p>

<p>Palm recently <a href="http://www.precentral.net/palm-profiles-suffering-major-backup-failures">had a problem with online profiles</a>, and following on the infamous <a href="http://www.imore.com/2009/10/10/tmobile-warns-sidekick-data-lost-timely-backup-reminder/">Sidekick failure</a>, it becomes yet another cautionary tale and reminder for us all &#8212; backup, backup, backup.</p>

<p>That&#8217;s right, the process so <strike>nice</strike> vitally important we repeated it thrice. Data doesn&#8217;t exist if it it isn&#8217;t in at least three places: source (device), local backup, and offsite backup (which can be the &#8220;cloud&#8221; or it can be a little USB hard drive you take to work or leave at the parents&#8217; place). Your device can be lost, stolen, or bricked. Your local backup can error out or burn up or get flooded, and the cloud can eat your data. Having all three puts the odds of having one available version considerably more in your favor.</p>

<p>iPhone users rely on <a href="http://www.imore.com/tag/mobileme/">MobileMe</a>, or <a href="http://www.imore.com/tag/google/">Google</a> services like Gmail, Google Calendar, Google Contacts, etc., and since the App Store lets us re-download applications we&#8217;ve bought, some even rely on that as de facto cloud-storage for our priceless personal information and our costly purchases.</p>

<p>iTunes automatically backs up your iPhone to your PC hard disk. If you have an automated backup to a second hard drive (including Time Machine), along with MobileMe, Google, or a dedicated online backup service, good on ya. You&#8217;re doing it right.</p>

<p>If you don&#8217;t, set it up <em>now</em>. 1 second after failure is an eternity too late.</p>
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		<slash:comments>5</slash:comments>
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		<item>
		<title>T-Mobile Warns Sidekick Data May be Lost &#8212; Timely Backup Reminder for All</title>
		<link>http://www.imore.com/2009/10/10/tmobile-warns-sidekick-data-lost-timely-backup-reminder/</link>
		<comments>http://www.imore.com/2009/10/10/tmobile-warns-sidekick-data-lost-timely-backup-reminder/#comments</comments>
		<pubDate>Sun, 11 Oct 2009 01:28:54 +0000</pubDate>
		<dc:creator>Rene Ritchie</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[backup]]></category>
		<category><![CDATA[epic fail]]></category>
		<category><![CDATA[sidekick]]></category>
		<category><![CDATA[The competition]]></category>

		<guid isPermaLink="false">http://www.theiphoneblog.com/?p=13167</guid>
		<description><![CDATA[<a href="http://www.imore.com/images/stories/2009/10/sidekicklx3.jpg"></a>

T-Mobile has issued a warning that the ongoing, dare we say catastrophic failure of the Sidekick servers could result in permanent data loss if Sidekick users in any way reset]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.imore.com/images/stories/2009/10/sidekicklx3.jpg"><img src="http://www.imore.com/images/stories/2009/10/sidekicklx3-400x300.jpg" alt="sidekicklx3" title="sidekicklx3" width="400" height="300" class="aligncenter size-medium wp-image-13168" /></a></p>

<p>T-Mobile has issued a warning that the ongoing, dare we say catastrophic failure of the Sidekick servers could result in permanent data loss if Sidekick users in any way reset their devices during the outage:</p>

<blockquote>
  <p>&#8220;Sidekick customers, during this service disruption, please DO NOT remove your battery, reset your Sidekick, or allow it to lose power.&#8221;</p>
</blockquote>

<p>Scary, but also an urgent reminder to everyone who uses Cloud Services, including iPhone owners with MobileMe, Exchange ActiveSync, Google Gmail/Calendar, or any other, similar accounts.</p>

<p>Best practices dictate that data doesn&#8217;t exist unless it&#8217;s in at least three locations: local, local backup, and off-site backup. Cloud covers offsite (so does a duplicate drive  at another location), but if any of your data is irreplaceable, even important, you need to make sure it&#8217;s backed up locally.</p>

<p>You can typically save emails, and export calendars and contacts. You can get cheap external hard drives and either manually copy your files over or get easy-to-use automatic backup solutions (some, like Shadow Copy for Windows and Time Machine for Mac are even built into the OS).</p>

<p>Storage is cheap, photos, videos, information, etc. can be priceless. Back it up now. If you need help or advice, check out <a href="http://forum.theiphoneblog.com/">TiPb&#8217;s iPhone Forums</a>.</p>

<p>[<a href="http://blogs.zdnet.com/cell-phones/?p=2280">ZDNet</a> via <a href="http://www.engadget.com/2009/10/10/t-mobile-we-probably-lost-all-your-sidekick-data/">Engadget</a>]</p>
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			<wfw:commentRss>http://www.imore.com/2009/10/10/tmobile-warns-sidekick-data-lost-timely-backup-reminder/feed/</wfw:commentRss>
		<slash:comments>21</slash:comments>
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		<item>
		<title>Dear AT&amp;T: Summer&#8217;s Over, Where&#8217;s our MMS and Tethering?</title>
		<link>http://www.imore.com/2009/09/02/dear-att-summers-mms-tethering/</link>
		<comments>http://www.imore.com/2009/09/02/dear-att-summers-mms-tethering/#comments</comments>
		<pubDate>Wed, 02 Sep 2009 14:32:49 +0000</pubDate>
		<dc:creator>Rene Ritchie</dc:creator>
				<category><![CDATA[Editorial]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[epic fail]]></category>
		<category><![CDATA[fail]]></category>
		<category><![CDATA[late summer]]></category>
		<category><![CDATA[mms]]></category>
		<category><![CDATA[tethering]]></category>

		<guid isPermaLink="false">http://www.theiphoneblog.com/?p=10881</guid>
		<description><![CDATA[The minute our iPhone calendars turned from August 31 to September 1, TiPb&#8217;s email box started getting many colorful variations of &#8220;Summer is over, where&#8217;s our [redacted redacted redacted... redacted!]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.imore.com/images/stories/2009/08/picture-2.png" alt="iPhone MMS - AT&amp;T Late Summer" title="iPhone MMS - AT&amp;T Late Summer" width="343" height="357" class="aligncenter size-full wp-image-10345" /></p>

<p>The minute our iPhone calendars turned from August 31 to September 1, TiPb&#8217;s email box started getting many colorful variations of &#8220;Summer is over, where&#8217;s our [redacted redacted redacted... redacted!] MMS and tethering!</p>

<p>While Apple showed off the front-end for MMS and tethering back in <a href="http://www.imore.com/2009/03/17/apple-iphone-30-massive-news-roundup/">March</a>, released it along with <a href="http://www.imore.com/iphone-30/">iPhone 3.0</a> in <a href="http://www.imore.com/2009/06/08/wwdc-2009-news-roundup-iphone-3g-iphone-30/">June</a>, and most of the rest of the world has been enjoying it ever since, AT&amp;T is a notable, and increasingly infuriating exception. <a href="http://www.imore.com/2009/06/08/att-responds-iphone-30-mms-tethering/">Late summer</a> (<a href="http://www.imore.com/2009/08/13/iphone-mms-apple-att-sued-mms-summer/">and when is that exactly?</a>), and that it will be <a href="http://www.imore.com/2009/06/15/att-charge-iphone-mms/">no extra charge</a>, is all they&#8217;ve said. And whether <a href="http://www.imore.com/2009/08/07/mms-att/">you personally would use MMS or not</a>, right now you don&#8217;t even have that choice.</p>

<p>We&#8217;ve heard all the excuses, from AT&amp;T&#8217;s network can barely handle the iPhone as-is, and MMS and especially tethering would bring it, crashing and burning, to its knees, to a rumor that AT&amp;T had to manually turn on MMS for every single iPhone account on their system. We&#8217;ve also heard it may be announced as part of <a href="http://www.imore.com/2009/08/31/apple-rock-roll-itunes-ipod-music-event-september-9/">Apple&#8217;s September 9th event</a>. That would be very late summer indeed.</p>

<p>But that&#8217;s all we&#8217;ve heard. There&#8217;s been no status update from AT&amp;T that we can find, no attempt to keep their users in the loop, no expression of sympathy for the frustration their users are voicing (or emailing us!). AT&amp;T is being almost Apple-esque in their lack of communications and for a company that&#8217;s in the communications business &#8212; and is charging high monthly rates to its consumers &#8212; that&#8217;s just not good enough.</p>

<p>Is it?</p>
]]></content:encoded>
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		<slash:comments>117</slash:comments>
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		<item>
		<title>Tweetie 1.3 Rejected by Apple for Returning &#8220;Offensive Language&#8221; in Search Results (NSFW-L)</title>
		<link>http://www.imore.com/2009/03/10/tweetie-13-rejected-apple-returning-offensive-language-search-results-nsfwl/</link>
		<comments>http://www.imore.com/2009/03/10/tweetie-13-rejected-apple-returning-offensive-language-search-results-nsfwl/#comments</comments>
		<pubDate>Tue, 10 Mar 2009 17:33:38 +0000</pubDate>
		<dc:creator>Rene Ritchie</dc:creator>
				<category><![CDATA[App Store Apps]]></category>
		<category><![CDATA[Development]]></category>
		<category><![CDATA[approval process]]></category>
		<category><![CDATA[epic fail]]></category>
		<category><![CDATA[state of the apps]]></category>
		<category><![CDATA[tweetie]]></category>

		<guid isPermaLink="false">http://www.theiphoneblog.com/?p=7432</guid>
		<description><![CDATA[So, who could it be running the approval process for the iTunes App Store at Apple? Hmm. Tough one. Let us put on our little thinking caps here for a]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.imore.com/images/stories/2009/03/app_store_church_lady.jpg" alt="" title="app_store_church_lady" width="450" height="338" class="aligncenter size-full wp-image-7433" /></p>

<p>So, who could it be running the approval process for the iTunes App Store at Apple? Hmm. Tough one. Let us put on our little thinking caps here for a moment&#8230;. SATAN?!</p>

<p>No, of course, not, nor the Church Lady from SNL, but it must be someone equally cartoonish, how else do we reconcile the App Store rejecting <a href="http://www.imore.com/2009/01/17/tweetie-twitter-client-iphone/">Tweetie</a> 1.3 for containing &#8220;offensive language&#8221; in search results returned from the public Twitter &#8220;Trends&#8221; rankings? (via <a href="http://twitter.com/atebits/status/1306229791">Twitter</a>)</p>

<p>We can search for all manner of unholy pr0n in Mobile Safari, should Apple Reject their own core application because of what it <em>may</em> return as well? Are they expecting developers to become censors and st<em>r the f</em>ck out of words the way Apple.com does? (see below).</p>

<p>Of course, this could just be one rogue App Store review processor gone horribly wrong, but Apple still bears responsibility for a totally opaque, seemingly capricious review process that creates incidents just like this &#8212; over and over again.</p>

<p>They&#8217;re likely selling enough fart apps and games to make this a small problem from their end, but they&#8217;re losing badly when it comes to the good will of truly innovative developers and bleeding edge techies who form the core of any true next-generation platform.</p>

<p>Wake up, Apple. You&#8217;re better than this.</p>

<p>(And good luck to Tweetie developer Loren Brichter on getting Tweetie 1.3 approved &#8212; as it should be &#8212; and into all of our waiting iPhones quickly!)</p>

<p>Screen shots showing the rejected &#8220;language&#8221; in Tweetie and others for the sake of comparison after the break (NSFW-L)&#8230;</p>

<p><span id="more-7432"></span></p>

<p><img src="http://www.imore.com/images/stories/2009/03/3327292.png" alt="" title="3327292" width="320" height="480" class="aligncenter size-full wp-image-7434" /></p>

<p><img src="http://www.imore.com/images/stories/2009/03/img_00011.png" alt="" title="Google language" width="320" height="480" class="aligncenter size-full wp-image-7435" /></p>

<p><img src="http://www.imore.com/images/stories/2009/03/img_00021.png" alt="" title="Apple Store language" width="480" height="320" class="aligncenter size-full wp-image-7436" /></p>
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		<item>
		<title>Not Available in YOUR App Store?</title>
		<link>http://www.imore.com/2008/11/10/app-store/</link>
		<comments>http://www.imore.com/2008/11/10/app-store/#comments</comments>
		<pubDate>Mon, 10 Nov 2008 17:00:03 +0000</pubDate>
		<dc:creator>Rene Ritchie</dc:creator>
				<category><![CDATA[App Store Apps]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[app store]]></category>
		<category><![CDATA[apple commericals]]></category>
		<category><![CDATA[epic fail]]></category>
		<category><![CDATA[international]]></category>
		<category><![CDATA[loopt]]></category>

		<guid isPermaLink="false">http://www.theiphoneblog.com/?p=5379</guid>
		<description><![CDATA[<a href='http://www.imore.com/images/stories/2008/11/picture-17.png'></a>

I watched the recent Apple iPhone commercial, the one <a href="http://www.imore.com/2008/11/07/iphone-commerical-loopt/">featuring Loopt</a> that promised to keep me in stronger, better, faster contact with all my similarly teched-out friends, and immediately fired]]></description>
			<content:encoded><![CDATA[<p><a href='http://www.imore.com/images/stories/2008/11/picture-17.png'><img src="http://www.imore.com/images/stories/2008/11/picture-17.png" alt="" title="picture-1.png" width="400" height="169" class="aligncenter size-medium wp-image-5378" /></a></p>

<p>I watched the recent Apple iPhone commercial, the one <a href="http://www.imore.com/2008/11/07/iphone-commerical-loopt/">featuring Loopt</a> that promised to keep me in stronger, better, faster contact with all my similarly teched-out friends, and immediately fired my iPhone to download it.</p>

<p>But guess what? It didn&#8217;t show up in the App Store. Dieter was kind enough to send me a direct link, so I clicked on that, and know what happened? I got a pop-up telling me Loopt wasn&#8217;t available in the <em>Canadian</em> App Store.</p>

<p>So, either we Canucks have no friends to stay in contact with, Loopt has yet to expand their offering to our frozen shores, or Apple didn&#8217;t bother to make a commercial with wider appeal than AT&amp;T&#8217;s network coverage (or all of the above?)</p>

<p>In a global village, is it odd that an App isn&#8217;t just an App, and often medieval licensing rights prevent real parity in services?</p>

<p>For our international readers, any other Apps you&#8217;ve been unable to get due simply to where you live? Any Americans ever come across an App you couldn&#8217;t get?</p>
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		<slash:comments>34</slash:comments>
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