Ever since J.D. Power started measuring consumer satisfaction with their tablets, the Apple iPad has ruled the rankings, and this year is no different. The latest satisfaction poll from J.D. Power shows Apple leading the pack, though trailed closely by Samsung, Asus, and Amazon.
The latest smartphone consumer satisfaction survey from J.D. Power still shows the iPhone coming out with the highest marks on all four major U.S. carriers. Across all four carriers, Apple's devices came out on top with high scores — 850, 857, 853 and 849 on AT&T, Sprint, T-Mobile and Verizon, respectively, on a 1000-point scale.
Apple has the highest U.S. customer satisfaction amongst smartphone manufacturers, according to J.D. Power and Associates. The survey ranks companies on a 1,000-point scale, using criteria such as performance, physical design, features, and ease of operation. Apple scores 855, sixty points higher than the next company on the list, Nokia.
During Apple's last conference call, Steve Jobs positively cooed about Apple's iPhone passing RIM's Blackberry in sales last month. If anyone had any doubts, Canalys says it's so (for whatever that bag of analysis is worth). According to Apple Insider, they pegged the market as Nokia 46.6%, Apple 17.3, RIM 15.2, and Windows Mobile 13.6. (Google's Android, of course, was not yet launched and Palm... er... Palm?)