Surprise! Everyone loves their iPhones. J.D. Power and Associates have just announced the results of their annual smartphone customer satisfaction survey, and like usual, Apple's iPhone has topped the list. On a 1,000-point scale, spanning criteria of performance, ease of operation, physical design, and features, Apple scored 839. Second place was claimed by HTC with a score of 798, while the industry average was 774.  This is the seventh consecutive win for Apple in this particular survey.

ChangeWave recently published a survey which backs up the sentiment, but I don't think we really need a lot of stats to prove the point that people love their iPhones. The J.D. Power and Associates survey does a good job highlighting what's important to people, though. Battery life is the least satisfying part of a smartphone, according to their research. Software stability is also really high on the list; devices which experienced a crash at least once a week averaged a score of 691.

On that note, what's the very worst thing you could say about your iPhone? The screen size?

Source: J.D. Power and Associates

Apple's iPhone has stepped into first place in both personal and business categories of J.D. Power and Associates' second wireless phone satisfaction study of 2009.

The study was based on physical design, features, operating system, ease of use, and battery function on a 1000 point scale. iPhone scored top honers with 811 in personal use and 803 in business use. Respectively, LG took second place in personal use with 776 and RIM landed in second under the business category with 724 points.

None of these results surprise any of us here at TiPb, especially given how the iPhone keeps on racking up the number 1 spots in general.

Steve Jobs has a huge smile on his face right about now...

[Via Arstechnica]