Refunds

Apple sends out refund instructions for unauthorized in-app purchases

Apple is sending letters to eligible customers regarding its recent settlement with the Federal Trade Commission regarding in-app purchases, offering refunds for some instances where children were able to make these purchases without the parents' knowledge or permission. In order to claim their refund, customers will need to find their in-app purchase records, send their request to Apple, and provide details about the purchases.

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How to request a refund for an iTunes or App Store purchase

Whether you purchased something by mistake, got double billed, or feel like you didn't get what you paid for, there may come a time when you need to ask for a refund from iTunes or the App Store. Apple typically will not refund any purchase that's more than 90 days old. If it's more recent than that, however, here's how to do it!

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Apple refunding purchases of "prematurely" released GameStore app

Apple is sending out refund notices to iPhone users who purchased GameStore, the bizarre Apple app that briefly appeared in the App Store over the weekend.

You recently purchase the GameStore app. The app was made available for sale prematurely. We apologize for the problem and have refunded the purchase amount back to your account. These funds will be applied to your original payment method within 5 business days.

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Here come Apple's big bumper case refunds...

Looks like Apple has begun the process of refunding Apple Online Store bumper case orders. *MacRumors says:

Existing back-ordered bumper cases have also been processed for refund. We expect the process will continue over the next few days. Apple is also expected to provide a method for in-store purchasers to also receive a refund but has provided no details yet.

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Is Apple Really Charging Developers 100% of App Refunds? Not So Far.

Techcrunch ran one of their big, blazing headlines today reporting "Appleā€™s iPhone App Refund Policies Could Bankrupt Developers". They cited Apple's contract which allows for Apple to charge developers 100% of a refund, even though devs only get 70% of the payment to begin with. Under that model, developers would get hit for 30% extra each time an App Store purchase was refunded. Not nice, for certain. But apparently also not (yet?) the case.

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