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	<title>iMore &#187; refunds</title>
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	<link>http://www.imore.com</link>
	<description>More of everything iPhone and iPad</description>
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		<title>Apple refunding purchases of &#8220;prematurely&#8221; released GameStore app</title>
		<link>http://www.imore.com/2012/01/04/apple-refunding-purchases-prematurely-released-gamestore-app/</link>
		<comments>http://www.imore.com/2012/01/04/apple-refunding-purchases-prematurely-released-gamestore-app/#comments</comments>
		<pubDate>Thu, 05 Jan 2012 00:40:38 +0000</pubDate>
		<dc:creator>Rene Ritchie</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[apps]]></category>
		<category><![CDATA[gamestore]]></category>
		<category><![CDATA[iphone apps]]></category>
		<category><![CDATA[iTunes]]></category>
		<category><![CDATA[refunds]]></category>
		<category><![CDATA[rejected apps]]></category>

		<guid isPermaLink="false">http://www.tipb.com/?p=89931</guid>
		<description><![CDATA[Apple is sending out refund notices to iPhone users who purchased <a href="http://www.imore.com/2012/01/02/bizarre-gamestore-app-purportedly-apple-appears-app-store/">GameStore</a>, the bizarre Apple app that briefly appeared in the App Store over the weekend.

<blockquote>
  You recently purchase </blockquote>]]></description>
			<content:encoded><![CDATA[<p><img src="http://cdn.imore.com/images/stories//2012/01/apple_refunding_gamestore_app.jpg" alt="Apple refunding purchases of &quot;prematurely&quot; released GameStore app" title="Apple refunding purchases of &quot;prematurely&quot; released GameStore app" width="525" height="310" class="aligncenter size-full wp-image-89937" /></p>

<p>Apple is sending out refund notices to iPhone users who purchased <a href="http://www.imore.com/2012/01/02/bizarre-gamestore-app-purportedly-apple-appears-app-store/">GameStore</a>, the bizarre Apple app that briefly appeared in the App Store over the weekend.</p>

<blockquote>
  <p>You recently purchase the GameStore app. The app was made available for sale prematurely. We apologize for the problem and have refunded the purchase amount back to your account. These funds will be applied to your original payment method within 5 business days.</p>
</blockquote>

<p>While GameStore showed a release date of Dec. 31, 2011 in iTunes deskstop, the on-device App Store showed a date of June 9, 2009, which suggested it might have been a beta app used to test the iOS 3 in-app purchases feature.</p>

<p>The refund language, however, clearly says &#8220;premature&#8221;, which would suggest it will be properly released at a later date.</p>

<p>Whether or not that&#8217;s accurate, whether or not a new app with the same name but more current functionality, or whether there&#8217;s a different explanation remains unknown.</p>
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		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Here come the Apple bumper case refunds&#8230;</title>
		<link>http://www.imore.com/2010/07/22/apple-bumper-case-refunds/</link>
		<comments>http://www.imore.com/2010/07/22/apple-bumper-case-refunds/#comments</comments>
		<pubDate>Thu, 22 Jul 2010 20:31:10 +0000</pubDate>
		<dc:creator>Rene Ritchie</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[bumper cases]]></category>
		<category><![CDATA[hold different]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iphone 4]]></category>
		<category><![CDATA[refunds]]></category>

		<guid isPermaLink="false">http://www.tipb.com/?p=35246</guid>
		<description><![CDATA[<a href="http://cdn.imore.com/images/stories/2010/07/151133-screenshot20100722at200_500.png"></a>

Looks like Apple has begun the process of refunding Apple Online Store bumper case orders. *MacRumors says:

<blockquote>
  Existing back-ordered bumper cases have also been processed for refund. We expect the </blockquote>]]></description>
			<content:encoded><![CDATA[<p><a href="http://cdn.imore.com/images/stories/2010/07/151133-screenshot20100722at200_500.png"><img src="http://cdn.imore.com/images/stories/2010/07/151133-screenshot20100722at200_500-400x213.png" alt="Bumper case refunds" title="Bumper case refunds" width="400" height="213" class="aligncenter size-medium wp-image-35247" /></a></p>

<p>Looks like Apple has begun the process of refunding Apple Online Store bumper case orders. *MacRumors says:</p>

<blockquote>
  <p>Existing back-ordered bumper cases have also been processed for refund. We expect the process will continue over the next few days. Apple is also expected to provide a method for in-store purchasers to also receive a refund but has provided no details yet. </p>
</blockquote>

<p>As part of their <a href="http://www.imore.com/tag/iphone-4-press-conference/">iPhone 4 &#8220;antennagate&#8221; press conference</a>, Steve Jobs announced Apple would be giving away free cases, including Apple Bumpers, to every iPhone 4 customer as a way to make them happy and alleviate any concerns about <a href="http://www.imore.com/iphone-4/">reception issues</a>.</p>

<p>Anyone else get their refund notice yet?</p>

<p>[<a href="http://www.macrumors.com/2010/07/22/apple-beginning-to-process-refunds-for-iphone-4-bumpers/">MacRumors</a>]</p>
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		<slash:comments>46</slash:comments>
		</item>
		<item>
		<title>Is Apple Really Charging Developers 100% of App Refunds? Not So Far.</title>
		<link>http://www.imore.com/2009/03/26/apple-charging-developers-100-app-refunds/</link>
		<comments>http://www.imore.com/2009/03/26/apple-charging-developers-100-app-refunds/#comments</comments>
		<pubDate>Thu, 26 Mar 2009 16:23:38 +0000</pubDate>
		<dc:creator>Rene Ritchie</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[refunds]]></category>
		<category><![CDATA[state of the apps]]></category>
		<category><![CDATA[techcrunch]]></category>

		<guid isPermaLink="false">http://www.theiphoneblog.com/?p=7794</guid>
		<description><![CDATA[<a href="http://www.techcrunch.com/2009/03/25/apples-iphone-app-refund-policies-could-bankrupt-developers/">Techcrunch</a> ran one of their big, blazing headlines today reporting &#8220;Apple’s iPhone App Refund Policies Could Bankrupt Developers&#8221;. They cited Apple&#8217;s contract which allows for Apple to charge developers 100%]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.imore.com/images/stories/2008/08/jobs_speaks_app_store.jpg" alt="" title="jobs_speaks_app_store" width="400" height="256" class="aligncenter size-full wp-image-3757" />
<a href="http://www.techcrunch.com/2009/03/25/apples-iphone-app-refund-policies-could-bankrupt-developers/">Techcrunch</a> ran one of their big, blazing headlines today reporting &#8220;Apple’s iPhone App Refund Policies Could Bankrupt Developers&#8221;. They cited Apple&#8217;s contract which allows for Apple to charge developers 100% of a refund, even though devs only get 70% of the payment to begin with. Under that model, developers would get hit for 30% extra each time an App Store purchase was refunded. Not nice, for certain. But apparently also not (yet?) the case.</p>

<p>TiPb contacted several developers to find out what was going on. While some were aware of the potential for a 100% refund charge back, none had experienced it. Uniformly, they reported very few refunds, and when they did occur, charge backs only for the same 70% cut Apple had originally passed along to them.</p>

<p>For now, at least, Apple is eating whatever processing, administration, and other charges that occur out of their own, 30% cut.</p>

<p>In general, all the developers we spoke with hadn&#8217;t seen many returns and didn&#8217;t seem to consider this a huge problem right now. This might be because the process of getting a refund is not easy to begin with. If that changes, as recently discussed on <a href="http://twitter.com/chockenberry/status/1394990488">Twitter</a>, it could become a greater concern.</p>

<p>As to Techcrunch&#8217;s other charge, that a refunded app becomes unusable, we&#8217;ve been unable to find an occurrence of that in the real world. If you&#8217;ve had a refund on any apps, let us know if it goes dead, keeps working but won&#8217;t upgrade, or stays the same.</p>
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