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	<title>iMore &#187; returns</title>
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	<description>More of everything iPhone and iPad</description>
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		<title>Apple revises iPhone warranty and return policy in South Korea</title>
		<link>http://www.imore.com/2011/09/14/apple-revises-iphone-warranty-return-policies-south-korea/</link>
		<comments>http://www.imore.com/2011/09/14/apple-revises-iphone-warranty-return-policies-south-korea/#comments</comments>
		<pubDate>Wed, 14 Sep 2011 19:18:45 +0000</pubDate>
		<dc:creator>Allyson Kazmucha</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[defective]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Refurbished]]></category>
		<category><![CDATA[repair]]></category>
		<category><![CDATA[returns]]></category>
		<category><![CDATA[south korea]]></category>
		<category><![CDATA[Warranty]]></category>

		<guid isPermaLink="false">http://www.tipb.com/?p=75141</guid>
		<description><![CDATA[Apple will be revising their iPhone warranty and return policy in South Korea due to customers that were unhappy about their current return policy. If a customer receives a defective]]></description>
			<content:encoded><![CDATA[<p><img src="http://cdn.imore.com/images/stories//2011/08/iphone-4g-retina-glass-289x400.jpg" alt="" title="iphone-4g-retina-glass" width="289" height="400" class="aligncenter size-medium wp-image-72990" /></p>

<p>Apple will be revising their iPhone warranty and return policy in South Korea due to customers that were unhappy about their current return policy. If a customer receives a defective device they will be able to exchange it for a brand new device instead of a refurbished one within 1 month of the original purchase date. </p>

<p>Korean iPhone customers are not happy about Apple replacing defective devices with refurbished ones that have used parts in them when the actual warranty states they are entitled to a refund, new device, or free repair. When Apple spokesperson Steve Park was asked about the new warranty policy in South Korea he declined to comment. </p>

<p>I&#8217;ve personally never had any issues with refurbished iPhones from Apple. I&#8217;ve actually had better luck with them than brand new out of the box units. I&#8217;ve actually heard that refurbished units undergo a more rigorous testing cycle than brand new units. Not sure how much truth there is to that but I seldom have issues. </p>

<p>When Apple exchanges your products are you ok with receiving refurbished units? Have you had issues with them?</p>

<p><a href="http://www.bloomberg.com/news/2011-09-14/apple-to-revise-s-korea-iphone-return-policy-after-complaints.html?cmpid=yhoo">Bloomberg</a></p>
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		<title>Box Office Now Playing (Again) in the App Store</title>
		<link>http://www.imore.com/2008/08/14/box-office-now-playing-again-in-the-app-store/</link>
		<comments>http://www.imore.com/2008/08/14/box-office-now-playing-again-in-the-app-store/#comments</comments>
		<pubDate>Thu, 14 Aug 2008 18:35:15 +0000</pubDate>
		<dc:creator>Rene Ritchie</dc:creator>
				<category><![CDATA[Apps]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[app store]]></category>
		<category><![CDATA[box office]]></category>
		<category><![CDATA[now playing]]></category>
		<category><![CDATA[returns]]></category>
		<category><![CDATA[take downs]]></category>

		<guid isPermaLink="false">http://www.theiphoneblog.com/?p=3805</guid>
		<description><![CDATA[Box Office is back. Only it&#8217;s been rebranded as Now Playing. Only you can&#8217;t find Now Playing in the App Store. But you can find Box Office. In iTunes. But]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.imore.com/images/stories/2008/08/boxoffice_is_back_in_app_store.jpg" alt="" title="boxoffice_is_back_in_app_store" width="390" height="401" class="aligncenter size-full wp-image-3807" /></p>

<p>Box Office is back. Only it&#8217;s been rebranded as Now Playing. Only you can&#8217;t find Now Playing in the App Store. But you can find Box Office. In iTunes. But not on the iPhone. Sorta.</p>

<p>Confusing much? We&#8217;re right there with you. We figure the name change is messing with the search systems, which will hopefully sort themselves out shortly. In any event&#8230;</p>

<p>Rumors have swirled since Apple pulled Box Office a few weeks back, covering everything from the name &#8220;Box Office&#8221; itself creating trademark issues, to Rotten Tomatoes objecting to their data being scraped, to the &#8220;donate&#8221; button violating the SDK, to Steve Jobs hating the exact shade of gray used for the inner bevel of the 3rd line down. There doesn&#8217;t seem to be any hard info yet on what the real reason was, though developer Cyrus &#8220;Metasyntactic&#8221; Najmabadi pegs the long (re)turn around time squarely on Apple (via <a href="http://arstechnica.com/journals/apple.ars/2008/08/14/now-playing-formerly-box-office-is-back-on-the-app-store">Ars Technica</a>):</p>

<blockquote>I&#8217;ve gotten confirmation that they&#8217;re working to restore my app on the store, and I got an apology for the length of time it took to respond to me. I&#8217;m very happy by this turn of events, and I&#8217;m glad that apple will be letting me stay in the store</blockquote>

<p>Najmabadi also promises several more improvements when (and hopefully not if), version 1.3 is released.</p>

<p>Don&#8217;t care about the why and what, just want to get it? Hit up the App Store (<a href="http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=284939567&#038;mt=8">iTunes link</a>) and let us know how you like it!</p>
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		<slash:comments>7</slash:comments>
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