Satisfaction

iPad crushes expected Kindle and Samsung tablet sales in U.S.

ChangeWave surveyed nearly 3,000 U.S. consumers to see which tablets they would be buying in the next three months, and a whooping 73% said they would be getting an iPad, compared to a  meager 8% of projected Kindle Fire purchases and 6% of those getting a Samsung Galaxy Tab.

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Survey says 98% of new iPad owners satisfied, 89% don't have any heat problems

While we've had our own survey about the supposed excess heat coming from the new third-generation iPad, ChangeWave has done their own, and largely agreed with our results. After polling 200 owners, ChangeWave found that 89% didn't have any "warmgate" problems whatsoever.

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iPhone 4S tops the iPhone 4 with 96% satisfaction rate

ChangeWave has come out with a new survey polling customer satisfaction among new iPhone 4S owners, showing an overwhelming 96% satisfaction rating and propelling the iPhone 4S into "nosebleed territory".

Overall satisfaction with the iPhone 4S showed 77% of users being Very Satisfied and 19% being Somewhat Satisfied, compared to 72% and 21% respectively for the iPhone 4 that launched in 2010.

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iPhone holds highest retention rate over competing smartphone makers

A new UBS survey suggests Apple currently holds the top spot in smartphone retention rates by a long shot, holding a strong 89% rating over the nearest hardware competitor HTC at just 39%. Apple also had no trouble beating out the Android platform in general, although being a platform gave Google an added "stickiness" of around 60% retention among consumers.

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Survey Says: iPhone Users in Love... But Have Issues.

So, we've heard all about how the bloggers feel about iPhone 2.0 and the issues surrounding its launch, but we're not what anyone would call -- by any stretch of the imagination -- normal. We love our gadgets hard, and hate their flaws with a breathing passion, so we're skewed from the outset. What about real users, however? You know, the sane ones. What are their impressions?

Technologizer wrote in to tell us about their look into The State of iPhone Satisfaction. 2150+ iPhone Users surveyed, top 7 answers on the board:

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