Here's how Mint Mobile's customer service system works
Mint Mobile users have various ways to communicate with customer service. The mobile virtual network operator (MYVO) also offers a growing FAQ, customer forum, and other resources.
Contacting customer service
- Email for assistance at support@mintmobile.com.
- Call for help at (213) 372-7777.
- There's also an automated chatbot on the Mint Mobile website help page. To access, click Need Help.
Other tools
The Mint Mobile Community Group is a terrific place to chat with other users. From here, you can find answers to questions, stay up to date on the latest topics, and ask questions and assist other users.
You'll also want to visit the Mint Mobile FAQ page. On this page, you can find questions about account maintenance, plans and services, using your services, troubleshooting, and more.
Need more data?
You can always add more high-speed 4G LTE data to your Mint Mobile account from the company website or through the official app.
Choose what you need
Available now
Existing Mint Mobile customers can add 4G LTE data when needed. It's available for $10 for 1GB and $20 for 3GB.
With Mint Mobile, there's also the build-in flexibility that allows you to change your prepaid plan. For current customers, plans start at $25 per month.
Let others try Mint Mobile
For just $5, you can let others try the Mint Mobile service on their unlocked GSM smartphone. Each trial includes 100MB of 4G LTE data, 100 text messages, and 100 minutes of talk.
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Bryan M. Wolfe has written about technology for over a decade on various websites, including TechRadar, AppAdvice, and many more. Before this, he worked in the technology field across different industries, including healthcare and education. He’s currently iMore’s lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. Bryan enjoys watching his favorite sports teams, traveling, and driving around his teenage daughter to her latest stage show, audition, or school event in his spare time. He also keeps busy walking his black and white cocker spaniel, Izzy, and trying new coffees and liquid grapes.