Here's how Mint Mobile's customer service system works

mint mobile community
mint mobile community

Mint Mobile users have various ways to communicate with customer service. The mobile virtual network operator (MYVO) also offers a growing FAQ, customer forum, and other resources.

Contacting customer service

  1. Email for assistance at
  2. Call for help at (213) 372-7777.
  3. There's also an automated chatbot on the Mint Mobile website help page. To access, click Need Help.

mint mobile chat

Other tools

The Mint Mobile Community Group is a terrific place to chat with other users. From here, you can find answers to questions, stay up to date on the latest topics, and ask questions and assist other users.

mint mobile community

You'll also want to visit the Mint Mobile FAQ page. On this page, you can find questions about account maintenance, plans and services, using your services, troubleshooting, and more.

mint mobile faq

Need more data?

You can always add more high-speed 4G LTE data to your Mint Mobile account from the company website or through the official app.

With Mint Mobile, there's also the build-in flexibility that allows you to change your prepaid plan. For current customers, plans start at $25 per month.

Let others try Mint Mobile

For just $5, you can let others try the Mint Mobile service on their unlocked GSM smartphone. Each trial includes 100MB of 4G LTE data, 100 text messages, and 100 minutes of talk.

Three-in-one SIM cards ($5 at Amazon)

Try before you buy.

Three-in-one SIM cards ($5 at Target)

Take it for a spin. No obligation.

Bryan M Wolfe
Staff Writer

Bryan M. Wolfe has written about technology for over a decade on various websites, including TechRadar, AppAdvice, and many more. Before this, he worked in the technology field across different industries, including healthcare and education. He’s currently iMore’s lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. Bryan enjoys watching his favorite sports teams, traveling, and driving around his teenage daughter to her latest stage show, audition, or school event in his spare time. He also keeps busy walking his black and white cocker spaniel, Izzy, and trying new coffees and liquid grapes.