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Apple admits iOS 5 battery issues, working on update

Jim Dalrymple of The Loop received the following statement from Apple concerning iOS 5 battery life complaints:

“A small number of customers have reported lower than expected battery life on iOS 5 devices,” an Apple spokesperson told The Loop. “We have found a few bugs that are affecting battery life and we will release a software update to address those in a few weeks.”

If you're one of the few, the small, the bugged, TiPb has compiled a list of battery life tips that might help you fix or at least minimize the issue in the meantime.

Source: The Loop

Rene Ritchie
Rene Ritchie

Rene Ritchie is one of the most respected Apple analysts in the business, reaching a combined audience of over 40 million readers a month. His YouTube channel, Vector, has over 90 thousand subscribers and 14 million views and his podcasts, including Debug, have been downloaded over 20 million times. He also regularly co-hosts MacBreak Weekly for the TWiT network and co-hosted CES Live! and Talk Mobile. Based in Montreal, Rene is a former director of product marketing, web developer, and graphic designer. He's authored several books and appeared on numerous television and radio segments to discuss Apple and the technology industry. When not working, he likes to cook, grapple, and spend time with his friends and family.

75 Comments
  • This is great news. Hopefully we'll get this on our devices in time for the holidays. Probably not before Thanksgiving, but hopefully before Christmas.
  • What if the battery does not charge to 100%? is that also a software problem or a bad battery?
  • It could be either a bad battery or a bad charger. I've had instances where a cheap knockoff charger from eBay would not charge my iPhone fully. I've also noticed on my iphone4 & iPad1 that if they've lost some battery capacity they will stop charging at 93 or 97%, etc corresponding to the amount of battery capacity lost. I run jailbroken so with the Battery Detective app from Cydia I can see my actual battery capacity and the number of charge cycles. Whenever it stops charging at 90-whatever% it always corresponds exactly to whatever capacity I've lost. Try switching chargers completely, and if that doesn't help and you have a new device, then return it immediately because your battery is most likely shyte. Hope this helps. :)
  • I highly doubt its the charger since it is a new one and its an Apple charger. I cannot jailbreak it being 4s so maybe i will just have to take it in and exchange it. Thanks.
  • If I could switch off 3G on my 4S when I don't need it might help! Why has Apple removed this option on the 4S? It also means the phone spends a lot of time trying to lock on to the 3G network which is usually all the time with the qaulity of the Vodafone signal locally,
  • Turning off the system location services has made a world of difference for me
  • Turning off the system location services has made a world of difference for me
  • The absolute fool proof solution to the battery life... Got it right here. You ready? OK here goes...
    Plug the phone into the charger. It works every time it is tried.
  • Ok you ready for this? If you're at work or some place where you have no access to a charger than your fool proof solution of a charger does'nt do much good. Before iOS 5 update I never had a problem, and now after having my phone off a charger from 7am till about 4:30 while I'm working my battery will sometimes get down to 8%.
  • So what kind of work are we talking about? Office? Warehouse? On the road sales? Construction? I'm sure that even with no power outlet in sight a portable battery pack will do the trick. I believe they are available in the tipb accessory store...
    I'm just sayin
  • So because Apple screwed up the software (they admit there IS a problem here) we should have to buy an accessory to fix it? They found the issue(s) and are trying to fix them. This isn't like it took some deep investigation. A few weeks and they isolated the issues and seem to have repaired it.
  • Wait... Breaking news! Apple screwed up the software? I didn't think that was possible for Apple to do? They are the apex of perfection!
    OK being serious again... Read my reply to the Stu who said he isn't near a charger. Seems to me there is the means to charge batteries no matter the circumstance. And I have no problem with charging my battery when needed. My wife's iPhone 4 isn't experiencing the issues others are complaining about. But if she was, same solution... Plug it in or get a battery pack.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • Exactly. if you're working in a place where you can't recharge your phone easily, you probably shouldn't be using it anyway.
    This is such a non-issue I can't even believe it still exists.
  • So what kind of work are we talking about? Office? Warehouse? On the road sales? Construction? I'm sure that even with no power outlet in sight a portable battery pack will do the trick. I believe they are available in the tipb accessory store...
    I'm just sayin
  • Ok you ready for this? If you're at work or some place where you have no access to a charger than your fool proof solution of a charger does'nt do much good. Before iOS 5 update I never had a problem, and now after having my phone off a charger from 7am till about 4:30 while I'm working my battery will sometimes get down to 8%.
  • The absolute fool proof solution to the battery life... Got it right here. You ready? OK here goes...
    Plug the phone into the charger. It works every time it is tried.
  • I have an iphone 4S and there is an issue with the battery draining quickly. I have turned off "Setting Time Zone" under Location Services/System Services and it has stopped the drain for me.
  • I have an iphone 4S and there is an issue with the battery draining quickly. I have turned off "Setting Time Zone" under Location Services/System Services and it has stopped the drain for me.
  • I have had nothing but great battery life with my 4S. Maybe I'm just lucky.
  • I have had nothing but great battery life with my 4S. Maybe I'm just lucky.
  • Classic Apple, "A small number of customers", just like the Antennagate.
    I guess it´s against company policy to just admit the problem and fix it.
  • They admitted the problem. Their working on fixing it. How would you know it's not a small problem? Your gonna hear from more people having problems than not. My iPhone 4 on ios 5 has the same battery life it did on ios4. Same with the 6 other people I know who have an iPhone on iOS 5.
  • Actually, they kinda didn't.
    If they had said "IOS 5 has a problem and we will fix it" they would have taken the blame and admited it.
    What they said was "small number of customers" have a problem. See the difference? They shifted the blame to those customers, like me, who are having the said trouble. That's marketing at its finest.
    That's classic Apple, they are perfect and customers hold their devices wrong, use too much battery, take too many pictures indoors etc. They will fix it for you, but it was never their fault, it was yours.
  • “We have found a few bugs that are affecting battery life and we will release a software update to address those in a few weeks.”
    How do they not take blame here and shift it to the customers? They clearly state that there are "a few bugs that are affecting battery life", obviously they are referring to iOS bugs and not user error...
    What you are displaying is a typical case of anti-fanboy-ism. Sure, Apple is not holy, but they aren't the worst in the bunch either. As for the “A small number of customers have reported lower than expected battery life on iOS 5 devices” comment, oh please. I dare you to find a company that will reply stating "99% of the customers who bought our new mobile phone are experiencing issues with it", that is economic suicide as far as their new product is concerned. Welcome to capitalism.
  • Classic Apple, "A small number of customers", just like the Antennagate.
    I guess it´s against company policy to just admit the problem and fix it.
  • OK, I know this is going to cause a major flame war, but I can't resist. After a year of you Apple folks railing against us Android folks for poor battery life, it's nice to see the karma in full swing. I'm sure it will be fixed with the next update and back to normal lengths, hopefully you'll hit the same battery life as my CM rooted EVO, I'm crossing my fingers.
    But seriously, at the end of the day, poor battery life isn't good for our industry, we should be getting at least 2 days worth by now, no matter the UI. And before the rage starts, please remember that for the last three years, us Android folks have had multitasking AND widgets and are getting pretty solid battery life on the latest gen phones. And on oldies like my EVO 4G, rooted CM gets me through work with usually 4-60% left. This is something that Apple and Android folks should be pushing for, better battery life in general. OS tech has skyrocketed these last few years while battery tech is dead in the water.....
    ...ok, I got my armor on, let loose.
  • And to preface it all, I've been a mac user for 11 years and am very used to Apple taking it's time acknowledging issues with it's OS.
  • Why is there always a freakin bug on a major release? 2.0, 3.0, 4.0 and now 5.0. Sad to say but mine had these issues.
  • The answer is in your question.
  • Too bad there isn't a fool proof solution to dumb comments like "plug your phone in". No $h!t. Why don't you just get a phone without a battery and leave it plugged in all the time, That would solve battery issues too.
  • Too bad there isn't a fool proof solution to dumb comments like "plug your phone in". No $h!t. Why don't you just get a phone without a battery and leave it plugged in all the time, That would solve battery issues too.
  • Too bad there isn't a fool proof solution to dumb comments like "plug your phone in". No $h!t. Why don't you just get a phone without a battery and leave it plugged in all the time, That would solve battery issues too.
  • Too bad there isn't a fool proof solution to dumb comments like "plug your phone in". No $h!t. Why don't you just get a phone without a battery and leave it plugged in all the time, That would solve battery issues too.
  • Too bad there isn't a fool proof solution to dumb comments like "plug your phone in". No $h!t. Why don't you just get a phone without a battery and leave it plugged in all the time, That would solve battery issues too.
  • Too bad there isn't a fool proof solution to dumb comments like "plug your phone in". No $h!t. Why don't you just get a phone without a battery and leave it plugged in all the time, That would solve battery issues too.
  • Too bad there isn't a fool proof solution to dumb comments like "plug your phone in". No $h!t. Why don't you just get a phone without a battery and leave it plugged in all the time, That would solve battery issues too.
  • My 4S will last almost an entire 12 hour shift for me. And with what I consider to be pretty heavy usage. (lots of texts, game playing for good periods of time, etc.) My Wifi and Bluetooth and continually on as well.
    I came from the 3GS where I considered myself lucky to make it 6 hours before getting a battery warning.
    I don't know what the 4 was like... but I am exceptionally happy with my 4S battery life!
  • My 4S will last almost an entire 12 hour shift for me. And with what I consider to be pretty heavy usage. (lots of texts, game playing for good periods of time, etc.) My Wifi and Bluetooth and continually on as well.
    I came from the 3GS where I considered myself lucky to make it 6 hours before getting a battery warning.
    I don't know what the 4 was like... but I am exceptionally happy with my 4S battery life!
  • My 4S will last almost an entire 12 hour shift for me. And with what I consider to be pretty heavy usage. (lots of texts, game playing for good periods of time, etc.) My Wifi and Bluetooth and continually on as well.
    I came from the 3GS where I considered myself lucky to make it 6 hours before getting a battery warning.
    I don't know what the 4 was like... but I am exceptionally happy with my 4S battery life!
  • My 4S will last almost an entire 12 hour shift for me. And with what I consider to be pretty heavy usage. (lots of texts, game playing for good periods of time, etc.) My Wifi and Bluetooth and continually on as well.
    I came from the 3GS where I considered myself lucky to make it 6 hours before getting a battery warning.
    I don't know what the 4 was like... but I am exceptionally happy with my 4S battery life!
  • My 4S will last almost an entire 12 hour shift for me. And with what I consider to be pretty heavy usage. (lots of texts, game playing for good periods of time, etc.) My Wifi and Bluetooth and continually on as well.
    I came from the 3GS where I considered myself lucky to make it 6 hours before getting a battery warning.
    I don't know what the 4 was like... but I am exceptionally happy with my 4S battery life!
  • My 4S will last almost an entire 12 hour shift for me. And with what I consider to be pretty heavy usage. (lots of texts, game playing for good periods of time, etc.) My Wifi and Bluetooth and continually on as well.
    I came from the 3GS where I considered myself lucky to make it 6 hours before getting a battery warning.
    I don't know what the 4 was like... but I am exceptionally happy with my 4S battery life!
  • My 4S will last almost an entire 12 hour shift for me. And with what I consider to be pretty heavy usage. (lots of texts, game playing for good periods of time, etc.) My Wifi and Bluetooth and continually on as well.
    I came from the 3GS where I considered myself lucky to make it 6 hours before getting a battery warning.
    I don't know what the 4 was like... but I am exceptionally happy with my 4S battery life!
  • My 4S will last almost an entire 12 hour shift for me. And with what I consider to be pretty heavy usage. (lots of texts, game playing for good periods of time, etc.) My Wifi and Bluetooth and continually on as well.
    I came from the 3GS where I considered myself lucky to make it 6 hours before getting a battery warning.
    I don't know what the 4 was like... but I am exceptionally happy with my 4S battery life!
  • My 4S will last almost an entire 12 hour shift for me. And with what I consider to be pretty heavy usage. (lots of texts, game playing for good periods of time, etc.) My Wifi and Bluetooth and continually on as well.
    I came from the 3GS where I considered myself lucky to make it 6 hours before getting a battery warning.
    I don't know what the 4 was like... but I am exceptionally happy with my 4S battery life!
  • My 4S will last almost an entire 12 hour shift for me. And with what I consider to be pretty heavy usage. (lots of texts, game playing for good periods of time, etc.) My Wifi and Bluetooth and continually on as well.
    I came from the 3GS where I considered myself lucky to make it 6 hours before getting a battery warning.
    I don't know what the 4 was like... but I am exceptionally happy with my 4S battery life!
  • My 4S will last almost an entire 12 hour shift for me. And with what I consider to be pretty heavy usage. (lots of texts, game playing for good periods of time, etc.) My Wifi and Bluetooth and continually on as well.
    I came from the 3GS where I considered myself lucky to make it 6 hours before getting a battery warning.
    I don't know what the 4 was like... but I am exceptionally happy with my 4S battery life!
  • My 4S will last almost an entire 12 hour shift for me. And with what I consider to be pretty heavy usage. (lots of texts, game playing for good periods of time, etc.) My Wifi and Bluetooth and continually on as well.
    I came from the 3GS where I considered myself lucky to make it 6 hours before getting a battery warning.
    I don't know what the 4 was like... but I am exceptionally happy with my 4S battery life!
  • My 4S will last almost an entire 12 hour shift for me. And with what I consider to be pretty heavy usage. (lots of texts, game playing for good periods of time, etc.) My Wifi and Bluetooth and continually on as well.
    I came from the 3GS where I considered myself lucky to make it 6 hours before getting a battery warning.
    I don't know what the 4 was like... but I am exceptionally happy with my 4S battery life!
  • My battery icon at the top of my iphone 4 shows 100% charged all the time. I use the phone a good amount of time and know that it's not 100% charged. Do you know how to fix this?
  • I charge my iPhone 4s all night but it only gets up to 95 or 96 % I have to unplug it the plug it back for 20 minutes then it's seems to go to a 100%
  • must check chanel 2011 at my estore