What you need to know
- Apple has released a support document for Apple Watch Series 5 and SE customers with charging issues.
- Customers whose watch will not charge after going into Power Reserve can get a free repair.
- Apple has released watchOS 7.3.1 to fix the issue as well.
A new support document (opens in new tab) explains that the customers who are affected by the bug may find that they are unable to charge their Apple Watch once it goes into Power Reserve mode.
For customers who are still experiencing the problem after updating their Apple Watch Series 5 or Apple Watch SE to watchOS 7.3.1, Apple is offering to repair them for no cost.
If you are still having the issue, reach out to Apple Support (opens in new tab) to get your free repair.
Joe Wituschek is a Contributor at iMore. With over ten years in the technology industry, one of them being at Apple, Joe now covers the company for the website. In addition to covering breaking news, Joe also writes editorials and reviews for a range of products. He fell in love with Apple products when he got an iPod nano for Christmas almost twenty years ago. Despite being considered a "heavy" user, he has always preferred the consumer-focused products like the MacBook Air, iPad mini, and iPhone 13 mini. He will fight to the death to keep a mini iPhone in the lineup. In his free time, Joe enjoys video games, movies, photography, running, and basically everything outdoors.
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