[Update] It's not just you, Slack is down in Europe right now

Slack
Slack (Image credit: iMore)

What you need to know

  • It's not just you, Slack is down right now.
  • The platform says it has isolated a problem sending messages and files in Europe.
  • It is looking into the issue and will update us all soon.

Update, August 25 (12:39 PM GMT+1): Slack is officially back.

Update, August 25 (12:21 PM GMT+1): It looks like Slack might be working again.

Messaging platform Slack says it is looking into issues with messaging and sending files in Europe this morning.

According to the Slack Status page:

Some people may be having an issue with Slack. We're currently investigating and will have more information shortly. Thank you for your patience.Aug 25, 11:09 AM GMT+1

At 12:01 PM GTM+1 Slack stated:

We've isolated the problems with sending messages and files to users in Europe. We'll be back with an update in 30 minutes.

When users in Europe try to send messages they are simply me with the following:

"Slack couldn't send this message"

There has also been a sharp spike in reports that Slack isn't working over on Downdetector.

Update, August 25 (12:21 PM GMT+1) — Back in Slack?

Following a brief outage this morning, it looks like Slack might be back up and running again, as messages now seem to be going through. There has been no official update from Slack, however. Let us know if you are still experiencing issues!

Update, August 25 (12:39 PM GMT+1) — Now official.

Slack has issued the following update: "Customers affected by issues with files and messages should no longer be having trouble. Apologies for the disruption to your day and thank you for your patience."

Stephen Warwick
News Editor

Stephen Warwick has written about Apple for five years at iMore and previously elsewhere. He covers all of iMore's latest breaking news regarding all of Apple's products and services, both hardware and software. Stephen has interviewed industry experts in a range of fields including finance, litigation, security, and more. He also specializes in curating and reviewing audio hardware and has experience beyond journalism in sound engineering, production, and design. Before becoming a writer Stephen studied Ancient History at University and also worked at Apple for more than two years. Stephen is also a host on the iMore show, a weekly podcast recorded live that discusses the latest in breaking Apple news, as well as featuring fun trivia about all things Apple. Follow him on Twitter @stephenwarwick9