Apple confirms 'very limited' number of iPhone 5s units affected by battery life flaw

Apple confirms 'very limited' number of iPhone 5s units affected by battery life flaw

Apple has confirmed that a 'very limited' number of iPhone 5s handsets suffer from a manufacturing flaw that causes reduced battery life. According to Apple's Teresa Brewer, who spoke to Brian X Chen of the New York Times:

We recently discovered a manufacturing issue affecting a very limited number of iPhone 5S devices that could cause the battery to take longer to charge or result in reduced battery life. We are reaching out to customers with affected phones and will provide them with a replacement phone.

Chen points out that the flaw is not related to a defective battery. If you're having the problem, and/or if Apple reaches out to you about it, let us know!

Source: New York Times via TechCrunch

Rene Ritchie

Editor-in-Chief of iMore, co-host of Iterate, Debug, ZEN and TECH, MacBreak Weekly. Cook, grappler, photon wrangler. Follow him on Twitter, App.net, Google+.

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There are 15 comments. Add yours.

Metro1088 says:

I ordered my 5s on Saturday. It will arrive in 2-3 weeks. Is it possible that I might be affected?

R3dM0nd says:

i have this issue with my 5s, how do i report it?

Rene Ritchie says:

I'd guess going to a Genius Bar at an Apple Store would be a good first step.

carriv says:

First of all, how long does it take to fully charge an average iPhone 5s when it's on red? Mine takes a little over two hours. Is that the norm?

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DBellinger says:

Yes that is normal.

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aue123 says:

It would be nice to know real world battery stats instead of only being told what "Normal" use is.

Rene Ritchie says:

Apple's stats are usually pretty accurate.

lucashend1 says:

What is average battery life? My 5S lasts about a day and is usually under 20% by the time I plug it in at night.

T-Will says:

Does the iPhone 5 suffer from this issue too (see the article's teaser photo)? ;-)

cdneeley says:

Several times mine has been on the charger overnight (7-8 hours) and when I wake and pick up my phone it is only at 97-98%. Maybe I will get a replacement then.

JSHidaka says:

after it hit 100%(actually when is fully charged) it stop charging, if you have many push notification it can drain you battery, or other things working in background, for example Gmail and Hotmail configured in my mals, and I have Gmail push notification off, for some reason it drain my battery.

If you want just a replacement go, or check if have something eating you battery after is charged.

Jonesy27 says:

I've noticed my 5s battery life is awful, in the 30 mins it took me to get to work yesterday and with minimum usage it had dropped 15% within 2 hours it was down to 50%. Time to get in touch with apple me thinks.

lisasagan says:

i can imagine all the folks who are going to be doung this now

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pb1999 says:

My 5S battery life is pretty bad too. I have almost all features disabled and LTE disabled and I'm still getting worse battery life than my 4s did. Hard to tell if its iOS7 or the 5S...

SpacePsych says:

Received a call from Apple today. My old Space Gray was listed as one of the affected devices. They wanted me to bring it in for exchange. I had already exchanged it previously due to battery issues and blue screen issues for a gold 5S.