What you need to know
- England is currently in its second lockdown.
- That means that Apple Stores can't open as they normally would.
- Some click & collect purchases are available, but the iPhone Upgrade Program is a non-starter.
England went into its second lockdown today and that has quite the knock-on impact for those who wanted to pick up a new iPhone on the iPhone Upgrade Program. Namely, they can't.
With the lockdown in effect, Apple is offering some click & collect services from its English Apple Stores. But with the iPhone Upgrade Program requiring in-store application that isn't an option – leaving buyers in the lurch.
Apple started warning customers of the news earlier today.
Calling Apple Support isn't much help either, with the only options being pretty predictable – buy a new iPhone outright, or don't.
The only option for anyone wanting to use the iPhone Upgrade Program is to wait for the lockdown to end – currently set for December 2. Whether that will happen, however, is a matter for debate.
Ultimately, Apple is in a tough spot here. It can't offer anyone a way to take a new iPhone on via the upgrade program and it's as simple as that. But that won't stop people complaining about it. One common argument is that people are now paying for an iPhone that they can't upgrade, for example. Conveniently forgetting that the iPhone Upgrade Program is essentially a two-year loan – they're still paying for the iPhone they're using today.
But hey. Don't let that stop you from venting at people who can't do anything about it because of a global pandemic, folks.