Some Apple Watches aren't reporting GPS data after the watchOS 7 update
What you need to know
- Some Apple Watch users are reporting that workouts aren't correctly recording GPS locations.
- The start location is recorded, but that's it.
- It isn't unusual for bugs to be part of one of Apple's big releases, unfortunately.
A number of Apple Watch wearers are reporting that workouts aren't correctly recording their GPS location after installing watchOS 7. While the start point is recorded correctly, nothing else appears to be.
There have been plenty of instances of this popping up on social media of late, with the story generally being the same. Start points are fine, everything else is a bust.
I upgraded to #watchOS7 and #iOS14 and my AW series3 didn’t record any GPS route data during my outdoor run. Fitness only shows my starting point on the map. I restarted both AW and iPhone but the problem persists. #watchOS7bug #iOS14bug @MacRumors @9to5mac @iMore @engadget pic.twitter.com/njhzxy7XG4I upgraded to #watchOS7 and #iOS14 and my AW series3 didn’t record any GPS route data during my outdoor run. Fitness only shows my starting point on the map. I restarted both AW and iPhone but the problem persists. #watchOS7bug #iOS14bug @MacRumors @9to5mac @iMore @engadget pic.twitter.com/njhzxy7XG4— Γιώργος (@abitolive) September 18, 2020September 18, 2020
A support thread on Apple's forums (opens in new tab) was spotted by 9to5Mac and, sure enough, the story matches.
So far Apple doesn't appear to have an answer, other than to blame third-party apps like Strava. People have the issue regardless of the app they're using, however, suggesting this is something under Apple's control rather than third-party developers. The issue also impacts all flavors of Apple Watch that support watchOS 7, too.
Some users have reported that unpairing and then re-pairing their Apple Watch helps matters, but some have said the opposite, too. Your mileage may vary and we're now left hoping Apple fixes whatever's wrong in an update.
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Oliver Haslam has written about Apple and the wider technology business for more than a decade with bylines on How-To Geek, PC Mag, iDownloadBlog, and many more. He has also been published in print for Macworld, including cover stories. At iMore, Oliver is involved in daily news coverage and, not being short of opinions, has been known to 'explain' those thoughts in more detail, too.
Having grown up using PCs and spending far too much money on graphics card and flashy RAM, Oliver switched to the Mac with a G5 iMac and hasn't looked back. Since then he's seen the growth of the smartphone world, backed by iPhone, and new product categories come and go. Current expertise includes iOS, macOS, streaming services, and pretty much anything that has a battery or plugs into a wall. Oliver also covers mobile gaming for iMore, with Apple Arcade a particular focus. He's been gaming since the Atari 2600 days and still struggles to comprehend the fact he can play console quality titles on his pocket computer.
Yes! This is a MAJOR bug. It needs to be fixed now with so many users affected! Can’t believe this happened. Apple broke the Apple Watch experience. The loop hole I am currently using is to use WorkOutDoors to track my runs on the watch and the WorkOutDoors phone app has a direct upload of data to Strava. The health database, fitness, workout app activity data transfer to the phone seems completely broken. Lots of missing data; gps, heart rate, etc.
It isn't a third party app causing the problems as I have this issue on my Series 4 and 5 and I don't use third party apps. Watch has also quit recording heart rate. I'm really disappointed in Apple right now. My watches are pretty useless. The resetting the watch as Apple suggested has resulted in people losing a lot of data. This is unacceptable.