AT&T Outage Watch: Texas, Oklahoma, Louisiana?
PREVIOUSLY: Gizmodo is reporting the dreaded AT&T DATA DOWN! for Texas, Oklahoma, Louisiana. Any iPhone users having problems there or thereabouts? Let us -- and each other -- know in the comments.
Editor-in-Chief of iMore, Executive Producer at Mobile Nations, co-host of Iterate and ZEN and TECH, cook, grappler, photon wrangler.
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3G and Edge working fine in Oklahoma City.....so far.
Typical service in the Dallas - Fort Worth area.
My friend tolled me today at school (iPhone 3G) that she couldn't get either edge or 3G it may of been just edge. We are located in Missouri.
Edge and 3g is fine so far in DFW and up to one hour north in Sherman,TX.
I'm in Houston and my 3g was down. I could not access the app store or use pandora.
Out here in New Orleans Louisiana we not having outages but we just started to have a 3g dropping problem. I called AT&T and they had the nerve to tell me that it's suppose to do that, and did I mention that the problem just started but they say it's suppose to do that? It's pissing me off. Follow me on Twitter - ballerb
All is FUBARed in San Antonio. I haven't had access for hours.
Downtown Austin has normal service.
Houston is still down.
I am in lafayette and keep losing 3G a good bit. I hope they fix this problem soon.
Thousands of miles away, in northern MA, the same problems were experienced
Also had an unreported outage in Ny yesterday afternoon my girlfriend and I had no 3g service from 3 pm to 8 pm good job at&t.
I'm in the spring area of Houston and the 3G seems to be back now.
I'm in Austin, Tx. and I have had service all day.
Everything's working in middle Tennessee.
Working OK in OK.
Everything is good over here in Baton Rouge, LA
I'm in New Orleans - I can connect fine. (iPhone 3G) 4:20pm
4:40 pm.
3G here in rural Joshua Texas. (near dfw)
I'm in DC and I had issues all last night
All is fine in New Orleans so far.
4:50 PM
Houston area was down today for a while...of course when I needed it. Seems to be back up now though
Baton Rouge, LA 3G has been seriously iffy for the past 2 months! Signal will completely vanish at times, yet iPhones will not switch over to Edge. One has to manually switch, (thought my iPhone was suposed to handle that automatically!
I am having issues here in the fort worth, tx area.
All ok in McAlester, Oklahoma. For now.
Everything is working in El Paso TX.
I live in el paso and my phones on my family plan are not working i have no bars at all
Tyler, TX... 2 hours east of Dallas...
No issues today.
Waco, Texas...No issues today. (knock on wood).
Gizmodo updated their site saying it affected people in south Texas...people like cjvitek...:0
Thank you Mike M for telling us that everything is OK in Middle Tennessee. That is so very pertinent to this story.
Austin was down starting around 9:30am today. I flew to Houston and it was out there too. Finally came back around 6pm
I am in salt lake city and this morning I had no 3g had to restart the phone to get it back
Fort worth tx is up
I’m in CA and my 3G was down
No edge in Odessa texas on first gen iPhone, but 3g fine
Austin, TX has intermittent issues with Edge and Visual Voicemail all day. VM delayed hours late -- and no signal or access on Edge. 3G slow all afternoon. And voice coverage and artifacts waaaaay unacceptable. Gee I miss GTE Mobilnet.
I think it's bull shut how we pay $39.99 for this so called "#1 data plan" that's down 25% of the time...lower the rate if we're going to keep having downtime! I use this as a bussiness line and if it's not working like it should he, I'M SCREWED!! AT&T get your act together, this isin't the first time!!
edge never works for me here in Boston.... get full bars but i always get the "not connected to internet" popup..... seriously annoying as this is supposed to be an "always-connected" phone :-/
Blackberries had issues here in Houston also.
In Panhandle, Lubbock, TX to be exact
GO Raiders!
I've had the issue these past few days of my texts not being received by different people (T-Mobile and Verizon)!
---jailbroken iPhone 2G
I have AT&T with a BB Bold (3G) and started having signal strength issues yesterday and today is not better. IT goes from 3G down to no signal and then GPRS in a matter of seconds. I have had several dropped calls in areas I should have a full 3G signal. Screw At&T!
Edge down on my original iphone the last 2 days in Houston, Tx normal cell service ok
EDGE is down in San Antonio again. Blackberry email service is also out again just as both were out on Monday. After EDGE connection was back Monday afternoon, it was not until about 9 P.M. that blackberry email service was back up.
I meant to also say that regular voice service over GSM is working on
Houston, No Service, 2 days of issues. I want my T-Mobile phone back!
Still down in Houston, Texas also. It's 4:19 been down for about an hour here, I'm in a household with two different cell phones with at&t. What's going on? We have no house line, we depend on our cellphones.
Called AT&T and sat through a half hour of useless troubleshooting, then they admitted that there is a problem in north and south Texas that will affect data, could affect voice. There is of course no estimated time for it to be fixed. They are currently checking other things, but said that they will be also checking for compensation (i.e. a credit to my bill). I will post back and let you guys know if I got the credit and how much it is.
Now they have said that this known problem has been an open issue since Monday. They will be calling me back in 48 hours and will talk about compensation at that time. They gave me a ticket number and a "commitment" to call me back Friday. The lady has made it sound like they would give me a credit now, but if the outage lasts longer, the credit would be larger. I guess I should have mentioned that I am positng this all over the internet and maybe I could have gotten some hush money.
Maybe I shoudl also bill them fo rthe 45 minutes that I spent on the phone with them
Iphone is just a brick in Houston, has been spotty ever since Monday.
I did some googling around and it seems that at&t has in the past gave a credit for each day of service that there was a problem. With a bill around $160 and 28 days this month that is a credit of $5.71 per day.
It's too bad that the reverse logic does not work. For example, if I turn my phone off and do not use it for a day, I am still charged for it. I would think that credit should be more than one day's worth of service since I have not only wasted my time on the phone with them, but I have also missed many phone calls and email's
Houston AT&T - mine has been down all day. really pissing me off. I'm hoping I can get some credit also. at least when I disable 3g through settings I can get a few bars, but anytime I turn 3g back on, my signal is completely lost.
Houston AT&T - still down. Thought it was my phone/account earlier, so visited AT&T store. They had an email at 3:09pm that said north and south Texas were down due due to a cable cut. This guys have big redundancy issues. I thought they wrote the book on 99.999 (five nines)? Guess they laid those guys off.
Houston AT&T - you would think they would at least notify their customers about a service issue. right?
although mine appears to be working again. =)
New Orleans Airport - Service just dropped about 1:45 CST. No Service shows on phone. Go to airplane mode and back and it searches but comes back No Service.
Austin, Tx: Shows a few bars, but no connectivity for voice or data.
Austin, TX: Extremely slow to no data (3g or Edge) during the day for the past 3 days. Girlfriend and I are seeing the same issues on 2 seperate iphones. ATT said they are having network issues this week in my area and they expect to be resolved by tomorrow and advised I can call back then for compensation if it's back up. What's annoying is having to spend hours on the phone being bounced around before someone acknowledges the problem. The least they could do is tell there own cust service reps about service outages so customers aren't being bounced around and asked to needlessly troubleshoot their phones.
I have ATT & I'm in Manhattan(work) & Brooklyn (home) & my service has been out since yesterday afternoon. I called and they told me service was down and couldn't give me a definite time as to when it was going to be fixed. "Normally, within a day or two." My iPhone simply says "No Service." UGH!
Dallas area: - iphone has no service Blackjack works just fine. ATT advises 'they are experiencing some difficulties in my area' but no idea when this will be fixed. Seems strange that it effects some phones but not all. . . .
Austin, TX: No service signals (iphone edge) in the downtown area yesterday and today.
So a followup to last week. AT&T did call me back with an offer to reimburse me for my DATA plan only for the days that were affected. Grand total: $4.
I told the lady that this was not cool and that I had already spent over an hour on the phone with her. Also, since voice was admittedly affected as well, I wanted a reimbursement for that too. She said that she only dealt with the data plans and that she could transfer me to someone else.
I probably should have done it, but I was tired of being on the phone. Whatever.
North & South Texas AT&T wireless OUTAGE, voice and data... AT&T didn't even know about it, so I had to take Iphone apart, wait on hold for over 30 minutes, be transferred all over, only to find that Eureka! It's an outage, covering 'north and south texas', and no matter what I asked regarding cause, compensation, prognosis, the answer was always that she doesn't know. ARGH
Regarding above outage, I'm in the middle of Houston.
I'm in San Antonio. I lost coverage less than an hour ago. The phone simply says "No Service" where the edge/3g bar normally is. I have't heard anything but I'm guessing it's an outage.
NorthEast Houston, Been down for about 15 min. Suckage.
Data down in Dallas... fun
I'm in Dallas, been down for about an hour, just says "No Service" and calls can't come in or go out.
down in austin, TX... can't make or receive calls... been this way for at least 30 minutes.
now all services are down... funner
back up 4:34pm
I'm a little surprised none of the news outlets (that I've seen anyway) have pickup up on this. I went by a store, they gave me an ETA or 5pm. Anyone have anything more concrete?
Still no service in north Austin at 4:43.
No service still, voice or data, in central houston. No ETA from AT&T. Once in a while the 'no service', which I've never seen before today noon, changes to searching, and once said At&T for about 5 mins, then went back to no service, where it's stayed for last hour. Rep @ ATT said she learned of this while I was on phone w/her, and now was told not to answer calls!
"No Service" status for the last 45 minutes in Laredo, TX area.
Voice just came back up in Dallas @ 4:59pm, but I think data is still down.
Spoke too soon, I just went down again, back to "No Service".
I even got a few msgs during the 5 mins window when it was up, but always directly from voicemail, no ring. Then it went down again in the middle of msg retrieval. Callers don't get a ring, even if they can leave a msg, but mostly they receive classic 3 notes, then woman saying the # is no longer in service, so there's no default msg that kicks in to tell callers they've called a good number. This makes for business problems, as if there weren't enough already!
Still 'no service' in Fort Worth Texas for me. Sporadically it will come back, but then disappears as quickly as it came back. I only switched over to AT&T a week or so ago... this isn't boding well.
Still "no service"
houston - same story - still dead
No Service and Searching for network since 1pm. I have a iphone3g and tried restoring device thinking it was another issue. That failed so I went to an apple store and the rep told me that network issues throughout ATT have plagued all customers and people keep coming in complaining about no service.
Oh Im in Frisco area of North Dallas
Still no service in South Austin
Still no service in West Austin.
Still no service in NW Houston.
EDGE/3G still down east of Dallas (Greenville), but wife's phone on GPRS is working.
Am in Detroit with a Houston Number and it is out for me. The apple guy i spoke with said that he has received 6 calls for the same reason over the last hour
San Antonio service is out on EDGE/3G
North Houston still down.
A while ago it went to 1 bar, now its "searching..."
Last month it was because someone cut through some cables in Dallas? Has anyone heard what the deal is now?
North Houston here, looks like I got bars, data and email seems to be working again, but still no voice, I get a busy signal when dialing to my iPhone from a landline. Barely switched to AT&T 2 weeks ago, not a good start.
No service in Dallas. I was number 64 going into the AT&T store with the same problem. They said they didn't know what was wrong, but that the problem was supposed to be fixed an hour ago.
dam..this sucks..still "no service" for the last 3 hours...does this kind of stuff usually happen...how much longer?!
no service in the Clear Lake Area towards Galveston
I'm in Houston. I went and manually turned off 3G and I got service. First time in hours. When I spoke to ATT complaining about my friends having service, (yes with the iphone too) the persons response was, "well it hasn't hit them yet." - To that, "Is this a wild fire?"
My sister's iphone(3g) is working fine..still has service...guess only "certain" iphones are feeling the discomfort, like mine...
Lets hope this problem gets fixed soon, I wouldnt be surprised if it was probably some worker who tripped on a cable, sarcasm aside, is it just me or are big companies having down time? AT&T today, Google down yesterday, its funny how a little insignificant thing can bring large networks down.
We are DOWN - NO SERVICE in Austin, TX:( BOOOOO.
So my last good report was premature, but I seem to have voice and data back with full signal in D/FW over by the airport. Hopefully it lasts and starts to propagate quickly...