Comments on: App Review: CoPilot Live North America Turn-by-Turn Navigation for iPhone

By: Waynebarakat

Waynebarakat — Fri, 21 Oct 2011 02:39:00 +0000

I was a fan of copilot so long, then you let you signature product go to crap, causing your customers so much inconvenience. And instead of improving the product we already bought and charging us incrementally for map upgrades or features, you are trying to swindle us into a new product whose reviews are just as crappy.

Shame on you. You have lost a family of long time customers permanently.

By: art3601

art3601 — Fri, 15 Apr 2011 23:26:29 +0000

I purchased this product so that I would have GPS service in the areas where I could not get a phone reception. There are good GPS programs that are free and depend on the phone data service for location. There are other programs that include the maps and work off the phones internal GPS receiver. The programs that can make use of the phones internal GPS receiver tend to be more accurate at finding your location. CoPilot comes with maps and advertises that it makes use of the internal GPS. CoPilot also advertises text to speech and detailed voice instruction. They were two of us that purchase this app for our IPhones and we took business trips to Michigan and California and we can assure you this software does not work as advertised. Neither one of us was able to get the software to operate off the internal GPS or get a text to speech to function. The best we could get was crude instructions to the site and the voice commands were limited to write and left turns without naming the street or exit. So you have to take your eyes off the road to read the names on the screen. We followed Copilots instructions and reloaded the program several times and this did not work. While traveling in Europe I used Mobile Maps on my iPhone and turned off data and phone services and this worked quite well. I wasted $19.99 on this app and there are no refunds from iTunes, you should not waste your money.

By: Mike Brugman

Mike Brugman — Fri, 18 Mar 2011 23:56:49 +0000

CoPilot is way off on long trip calculation, its quickest, shortest option means one confusion vs. another confusion of direction. CoPilot Live seriously needs a fix asap, conclusion: one can get lost with or without CoPilot Live.

By: Edward Goehring

Edward Goehring — Fri, 19 Mar 2010 16:26:42 +0000

I asked ALK how often the CoPilot failed (information that any user would want in order to know whether it is safe to rely upon the product or not). As a safety advisory to other CoPilot users, I posted ALK's response on Facebook that the failure rate of CoPilot ''is not available to customers''. I promptly received this message from ALK: ''...having reviewed your comments on Facebook and with our own internal team, we believe the best course of action would be to provide you with a full refund on your purchase...''. Since I haven't asked for a refund, ALK's message feels to me remarkably like being shown to the nearest exit for asking about CoPilot's safety record.

By: Michael

Michael — Thu, 04 Mar 2010 05:43:54 +0000

This (Copilot live is a terrible program. VERY inaccurate and slow, lets you know to turn too late etc. Frequently lost, even on an interstate. Lousy support. I really don't know how these people stay in business.

By: rpv

rpv — Sun, 18 Oct 2009 09:00:11 +0000

ALK released another update major added features are iPhone Native Keyboard and Text to Speech

By: Fred Mel

Fred Mel — Mon, 05 Oct 2009 19:53:46 +0000

Hi,

Globetimer app puts all the time of the world in your hands, if not all the time in the world. Globetimer brings to the iPhone a world clock that helps us to know simultaneously what time it is anywhere in the world at a glance. No time zones searching nor cities digiting required. The whole world is on your screen. A must to travel with. Globetimer: http://itunes.apple.com/WebObjects/MZStore.woa/w a/viewSoftware?id=327532234&mt=8ward,

Best, Fred Mel

By: rpv

rpv — Wed, 30 Sep 2009 08:57:17 +0000

They now have MapSure where you can submit map problems: http://www.alk.com/Maps/

By: Frank

Frank — Tue, 29 Sep 2009 17:00:47 +0000

I had really hoped this would work well, and it sort of does... I just downloaded the version with spoken-word turn-by-turn directions. The voice is an unpleasant computer-gen voice. The directions are usually pretty good, but I noticed that if there were multiple turns in a short distance, I was usually past the turn before CoPilot told me to make the turn. Three big anomolies with routing that I noticed: 1) CP wanted me to make an illegal left hand turn. 2) CP told me to turn left into a concrete highway divider. 3) CP wanted me to make a left into a restricted army base (with a gatehouse and lots of men carrying guns). All in all, I think this is way cool technology, but for now, I don't think I'd trust my life with it. It looks like a dedicated GPS unit is the way to go.

By: iblackdude

iblackdude — Wed, 09 Sep 2009 04:24:34 +0000

iPhone GPS fails. When u receive a call, the GPS stop working...... I see you missing your exit.

I will stay with a stand alone gps.

Mio 400 $99 at RadioShack

By: The Reptile

The Reptile — Tue, 08 Sep 2009 17:41:32 +0000

For all of those not familiar with ALK. ALK has been in this game for a long time. They publish routing and distance software for the commercial trucking business and government (read DoD). In that space, they are the de facto standard and when folks measure distance they measure it based one of ALK's products (PCMiler) and methodologies (practical or city to city miles).

I'm happy to see them bring their technology to the consumer side of the business. They may a bit behind some of the other players that have more experience on the consumer side but I sincerely believe that they'll catch up over time and offer a solid product at a very fair price - just like they do on the commercial side.

By: Christopher Vitek

Christopher Vitek — Tue, 08 Sep 2009 16:02:01 +0000

Response from ALK to my review posted on the forums.

By: Neal

Neal — Tue, 08 Sep 2009 15:25:46 +0000

Don't get this app. The maps in it are terribly out of date. There were entire neighborhoods where I live that are five years old and weren't even on there. The interface is nice, but the important part is terrible.

By: Chris Vitek

Chris Vitek — Tue, 08 Sep 2009 12:48:06 +0000

I wish I could clarify. When I tried the , there was no noticable effect on my route or directions.

Chris

By: iPhone outsourcing

iPhone outsourcing — Tue, 08 Sep 2009 12:44:34 +0000

Although this App sounds very interesting but at some Area Need Clarifications like road detours.