Smartphone beta test campaign comes back to bite Nokia in the @$$
Last week Nokia launched their new, Lumia 900 Windows Phone marketing campaign, pretty much calling the iPhone a problem-plagued beta test of a smartphone.
And then the Lumia 900 promptly launched with bugs that embarrassingly made it look like no one had bothered to beta test it.
See, there's been this little bug in the Lumia 900 (by the way, you've read our Lumia 900 review, right?) that has been causing some early adopters -- regular consumers as well as reviewers -- to lose all data connectivity. As in, the phone kinda forgets the fact that, in fact, it is a phone. Not good, to say the least.
It's all fun and games to to mock the iPhone about problems real or imagined from 2007 and 2010, but it looks like Nokia would have been better off paying less attention to Apple and more attention to their own phones. And earnings. In 2012.
So. Yeah. Ouch.
To their credit, Nokia is going above and beyond to make it right, offering exchanges, a firmware fix, and a $100 credit. But maybe next time they should get the phone out first and start the negative campaigning second?